Human Resources Professional
Recruitment, Strategic Planning, Performance Management


Career Profile

Scope of experience encompasses launching and managing complete human resources departments in both start-up and acquisition environments. Ability to identify, hire and retain A player employees and manage intellectual capital to ensure the consistent delivery of outstanding results.

Expertise

Strategic HR Planning
Large Scale Recruitment
Organizational Development
Team Building
Conflict Management System Design
Performance Management
Process Improvement
Succession Planning

Experience

Crane Merchandising Systems/Dixie-Narco, Williston, SC
2007 2008
Human Resource Director and Safety/Environmental
Reason for Leaving: Reduction in Force

Redesigned the HR Department after the acquisition of this 550+ employee manufacturing facility. Developed a scalable infrastructure to drive a strong pay-for-performance culture. Held primary responsibility to top-grade existing staff through IC and succession planning as well as identify top talent for key senior staff positions to create a team consistently driving excellence at all levels. Identified developmental needs and created Independent Development Plans for both management and staff. Managed a staff of 8, including Safety/Environmental and Security. Challenged to meet rigid strategic corporate objectives to integrate cultures as well as create personalized strategic objectives to meet local divisional needs.

Formulated a training and development strategy to effectively transition culture. Identified curriculum that provided managers and staff with tools to drive pay-for-performance and Crane Co mission and values. Curriculum included new hire on boarding, manager trainings and tools, safety training and committee, product and company history education, and compliance training as well as strategic IC planning and performance review and management.
Weekly SDP and daily KPI board reviews with senior staff for cohesive drive to excellence.
Large scale recruitment for a production ramp of 125 skilled temp employees with a 30 day time period and negotiation of a new temp contract which reduced hourly rates per person at predetermined hire levels.
Successful completion a RIF with no resulting employee actions.
Instituted a comprehensive Safety and Environmental plan that included trainings to address most common production issues which resulted in a 55% reduction of workers comp claims and reduced lost work days by 65%.
Instituted a new HR program governing employee leave which resulted in a reduction of FMLA leave by 50% and a 40% reduction in unplanned leave.
Negotiated favorable settlements in 12 legacy (from business purchase) workers comp cases saving over $100,000.00 projected costs.
Supported four other CMS BUs (St. Louis, New Hampshire, Massachusetts and Canada) with training, investigations, new hires, terminations, review process and general HR issues/questions.
Participated in the corporate Steering Committee making recommendations on benefits.

Protected Vehicles, Inc., North Charleston, SC
2005 - 2007
Director of Human Resources and Safety/Environmental
Reason for Leaving: Company entered into Bankruptcy

Designed and implemented the HR department for a newly formed manufacturing plant of mine resistant vehicles for the US government which incorporated best practices and utilized out-of-the-box solutions for sustaining and stabilizing rapid growth. Primarily responsible for ramping company from 50 employees to more than 600 full-time and 150 temporary employees in a six month period. Created and implemented strategic objectives which provided the infrastructure to meet the values, mission and production needs of the corporation. Formed a Safety/Environmental department to meet and exceed the stringent mandates of both DHEC and DCMA.

Formulated a strategic plan to drive corporate plan for large growth and contract completion. Identified staffing needs vs. local candidate pool and created plan to meet needs in a timely manner. Plan included the creation of an onsite weld school which utilized federal, state and local resources. Schools training success was 97.5% graduation rate with graduate to employee retention rate of 99%.
Authored and implemented a fully compliant Employee Handbook including providing in-depth training on policy and procedures for all supervisory staff.
Nominated and received Outstanding Employee of the Year award from South Carolina WIA
Nominated and received blue ribbon of excellence from DHEC for Safety and Environmental program and trainings.
Plan, negotiated and rolled-out comprehensive employee benefit program to include PTO, medical, dental, vision, 401K, FSA, EAP, Life (employer paid and supplemental), AD&D, and disability insurance.
Identified and instituted an ABRA-based HRIS system.
Managed a staff of 7 full-time employees.


Swimways Corporation, Virginia Beach, VA
2004-2005
Human Resource Manager
Reason for Leaving: Moved to South Carolina necessitated by Husbands employment

Redesigned HR department for a rapidly growing manufacturing of pool products. Developed and implemented comprehensive HR policies and procedures as well as instituting the TopGrading process to address recruiting and retention needs.

Formulated strategic plan to move HR department from the clerical (payroll) role to a business partnership with senior staff to address needs in a high growth environment through TopGrading and institution of policy and procedures which were compliant with existing laws.
Implemented a new payroll/HRIS system saving over 50K per year in costs.
Created and drove IC excellence through new hiring practices and job accountabilities as well as interactive performance reviews.
Reduced attrition by 40% for hourly workers and 55% for salary personnel.

Decipher, Inc., Norfolk, VA
2000-2004
HR Manager/Customer Service Manager
Reason for leaving: Business downturn - joined in-house legal counsel at Swimways

Assisted HR Director/Corporate Counsel in all HR initiatives for a manufacturer of trading cards and fan club magazines for the Lord of the Rings and Star Trek properties. Also tasked with sole management of newly moved Customer Service Department. Handled employee relations, recruiting, hiring/terminations, and policy implementation.

Reduced returns by 50% in first quarter and reduced customer request turn-around time to 24 hour response.

Conflict Management Associates, Chesapeake, VA
1994-2004
Consultant/Trainer/Mediator

Provided consulting, coaching and training services for clients in the areas of human resources, communications, diversity, and teambuilding.

Designed and implemented Conflict Management Systems.
Provided private, EEOC and court-referred mediation in civil, employment and family matters.
Continued to provide mediation services part time while employed by Decipher.

Tazewell T. Hubard, III, Esq., Norfolk, VA
1987-1994
Mediator/Paralegal
Professional Training

Conflict Management System Design
Court Certified Mediation
Peer Performance Review (360 Review)
Manager Training
Teambuilding
Strategic Planning
Lean Manufacturing (Kaizen/Value Stream/5S/SDP)
Coaching/Mentoring
Public Speaking/Communications
Diversity
Train the Trainer
HRIS Systems

Education/Certifications

University of Connecticut, Storrs, CT
Completed course work in Abnormal Psychology/Criminal Justice

University of Phoenix (Online)
Currently attending to achieve BS in HR Management
Anticipated completion date: December 2009

Cornell University (Online)
Prep courses for SPHR exam in Winter 2009

Supreme Court of Virginia, Court Certified Mediator
Cert. #1417
Mandatory course work/mediation/co-mediation training - over 350 hours.


References Available Upon Request