SUMMARY OF QUALIFICATIONS

Experience in employee supervision and coordination of activities of workers engaged in clerical or administrative support activities.
Customer service, analytical and organizational skills, leadership abilities, marketing, accounting, and business math. Works well as both a team player and individually.
Experience in administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Experience in providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Experience with A/R.
Knowledge of principles and procedures for personnel recruitment, selection, compensation and benefits, and negotiation, and personnel information systems.

COMPUTER SKILLS
*50 WPM*MS Word*Excel*Windows XP*WordPerfect*Access*Outlook*Computer Technology*Visio


WORK EXPERIENCE

Administrative Assistant
Engineering Department/Facility Support Services
Scripps Memorial Hospital (Manpower Staffing)
La Jolla, CA06/2008-11/2008

Scheduled interviews, conference rooms interview candidates and, and took notes.
Data Entry (updating Excel spreadsheets, completed work orders, printout P.O. numbers, etc.)
Answer phone and take messages for Director of Engineering
Retrieved daily mail, sorting and distribute.
Date stamp invoices, input into system, and submit to appropriate manager for approval.
Prepare Safety Training manuals.
Other duties as assigned.

Administrative Assistant
IT Department
MedImpact (through Aerotek Staffing)
San Diego, CA08/2006-01/2008

Set up meetings for the VP of Applications Support and Solutions Development. (Arranged meeting between San Diego and Michigan offices for the VP of Applications Support and Solutions Development)
Assist CIO with various projects, appointments, meetings, etc.
Managed calendars
Assisted hiring managers (scheduled interviews/meetings, ordered business cards)
Submitted New account form to order computer system, phone, treo and other software items for new hires to IT Help Desk, assisted new hires and sent out welcome letters to new employees
Updated IT Department Seating Chart and Org Chart
Submit purchase request for special order supplies.
Interview coordination with candidates, reserve conference rooms, contact travel coordinator for out of town candidates.
Assisted with job fairs (October 2006 and June 2007) and posted open positions on company website
Process invoices; distribute mail, filing and other duties as assigned.
Order meals for meetings.
Assisted in arrangements for holiday potluck
Prepared agendas and training journals
Verified VPs travel arrangements
Check Sales Force cases to make sure on schedule, send out daily email to case owners if late or upcoming cases due.

Support Services Specialist
Maximus (through Randstad Staffing) San Diego, CA 07/2006-08/2006

Record, track, reconcile and post all supportive services programs.
Coordinate payments with the Supportive Services Supervisor and ensure that all payments are recorded immediately.
Execute quality assurance functions, including monitoring supportive service, as well as monitoring of authorizations for accuracy and timeliness of payment.
Maintain supportive services reports that track types and amounts of expenditures.

Human Resources AssistantIntern
Howard Leight Industries San Diego, CA04/2006 05/2006

Used Excel for applicant tracking and employee information (such as benefits and payroll). Submitted insurance information for new hires.
Completed attendance controllers (showing vacation, sick or personal days).
Sort through daily mail and distribute. Post open positions on Monster and company website. Screen resumes received for open positions, forward to HR recruiter at corporate.
Schedule phone interviews, greet visitors to the company. Audit insurance benefits billing, and report any discrepancies to carriers.
Compared HRIS lists to verify that employees were signed up correctly for their benefit plans (such as self, self plus spouse and family).

Receptionist/Insurance Biller
Jack Harrison Buick Pontiac Suzuki
National City, CA
08/2004 07/2005

Answer multi-line phone, greet and assist customers.
Prepare flag sheets for technicians (payroll), contact insurance companies (regarding repairs, additional repairs, deductibles, payment. Bill insurance companies via computer, fax or mail.
Collect deductible from owner, get necessary signatures on paperwork and deliver vehicle. Placed copy of paperwork in customers folder.

Account Coordinator
Custom Coffee PlanSan Diego, CA04/2002 07/2004

Accounts receivable, bank deposits, code checks (listing account number on check to ensure it is credited properly).
End of month reports (accounts receivable, sales, aging and daily balance sheet).
Close accounts (when requested by customer or if minimum amount of product was not ordered for two months)
Review printout of payroll for route drivers to ensure payroll.
Send out repair service, answer phones, and take orders from route driver for the next day.

EDUCATION AND TRAINING
United Education Institute
Chula Vista, CA
Diploma - Business Office Administration - GPA 4.0 (May 2006)
Southwestern Community CollegeChula Vista, CA

CERTIFICATES AND ACHIEVEMENTS
Presidents List, Deans List, Perfect Attendance, Student of the Month, Mentor, and Community