Ronald A. Meints 35 Ridgeline Drive Fayetteville, TN 37334
1-231-670-3417
*Technical Training experience, designing training sessions, writing curriculum for classroom, delivering training seminars. *Cycle counting and inventory control. *Technical Troubleshooting experience, support via phone, email and on job site. *Designed troubleshooting flow charts. *Computer literate, Microsoft platform: Word, Excel, PowerPoint, etc. *Dedicated to customer support, building relationships with clients and peers.
My goals, seemingly simple, are to work with a large corporation that offers the opportunity for growth and offers challenges and expects results.
WORK EXPERIENCE
Goodman Manufacturing 06/06 05/08
*Branch Manager, Operations.
Primary duties to oversee the day to day operations, ensure assigned duties of personnel are completed, equipment monitoring for safe operation, technical response to contractors, pricing, counter support, plan and forecasting parts and equipment needs, manage inventory turns, cycle counting, and resolving customer issues.
*Product Specialist for OEM/HVAC manufacturer.
Primary duties are to train inside tech support, act as a liaison between field technicians and the engineering group, monitor, upgrade and develop service manuals, tech manuals and parts manuals for current and older furnace lines. Provide support in the field on installation, code, and service issues that arise, write power point tech programs, guide and direct field trainers in current standards for training programs, equipment field audits and support on the 800 tech line when needed.
Virginia Air Distributors 11/04 to 06/06
*Technical Service Manager.
Technical trainer for York product, maintain phone line troubleshooting for contractors, warranty processing, warranty adjustments, site visit for diagnosis of equipment issues and various troubleshooting needs.
Potter Distributing, Inc.01/04-11/04
*Product Manager
Product Manager for Trane Distributorship in SE Michigan. Also acting Field Service, Representative for the Trane product line, responsible for all product lines, dissolving lines not utilized for the present sales market, instrumental in instituting Sterling equipment, Solaronics radiant equipment, Sanyo Mini Splits, Commercial Aire fan coils and Heatilator Fireplaces. For these new lines, my responsibility was to analyze and stock all parts needed for service, as well as the Technical Liaison for contractor support.
TOMMARK, Inc.8/02-12/03
*Outside Salesman
HVAC/R sales and technical support person in the wholesale industry. Duties to establish an account base in the Northern Michigan area by providing equipment and parts information as well as assisting contractors with troubleshooting equipment, layouts for new equipment, and research of parts and equipment that they may need.
Hoshizaki America, 618 Hwy 74 South, Peachtree City Georgia 302698/01-8/02
*Technical Advisor
Support technician, assisting contractors across the United States with technical problems, warranty review, assisting with non-Hoshizaki condenser design for proper equipment operation, basic Hoshizaki training seminar instructor, repair of Hoshizaki equipment in use at facility, respond to internet questions on refrigeration and ice making equipment, ability to rewire equipment from beginning to end with use of wiring diagram, assist sales with equipment sizing and compatibility (inside sales), new and cross referenced parts recognition for distributors.
Sheren Plumbing and Heating, US 31 South, Traverse City Michigan 496864/98-8/01
Sub contract work as a road service technician and HVAC installer in several Northern Michigan counties, primary functions included repair and maintenance of commercial/residential heating and air conditioning equipment, also responsible for starting up new installation of such equipment. This was a temporary position for the summer during classes in school.
Behler-Young, Inc., 1244 Carver, Traverse City, Michigan 496861/95-4/98
*Technical Support
Responsible for all customer training at Traverse City location (air conditioning, heating and product training), parts cross referencing and upgrading, heat load and air conditioning load calculations, equipment sizing, job quotations, layouts, field work and troubleshooting assistance to contractors, inside sales, year end inventory, monthly inventory check and adjustment, management of counter sales in a foreman/lead role. Update Carrier/Bryant parts bulletins, organize service bulletins, distribute to contractors on an as need basis.
Grand Traverse Resort, Acme, Michigan 4961011/92-12/95
*HVAC Technician, Senior Condo repair person
Maintain/repair all heating, refrigeration, appliance and plumbing for 364 condo units. All commercial repair (heating, A/C, commercial kitchen equipment) for three restaurants, golf shop, Golf and Grounds buildings and the fleet building. Instituted a preventative maintenance plan for all heating and A/C units.
Pepsi Cola South, Orlando, Florida 1985-1992
*Service Supervisor, Winter Haven1989-1992
Maintained a 10-person crew, implemented corporate directives, scheduled service activity for a 3-county area, maintained a five cost-center budget, reported monthly and quarterly accounting and management statements to state level marketing equipment manager.
-Improved dramatically the skill level and efficiency of staff by interfacing training and leadership with an extensive preventative maintenance program, resulting in reduced labor costs of $8000 over an eight-month period.
-Installed an inventory system to cut parts costs by 30%.
-Developed a higher customer perception of the service department through better public relations.
*Master Mechanic, Orlando1985-1989
Increased responsibilities in a metropolitan area, serviced a 600 square mile area in South Orlando with outstanding results in a highly competitive location. Oversaw service work and training for peers to increase their technical abilities. Demonstrated major public relations skills during account transfer for the Harcourt-Brace-Jovanivich properties of Sea World and Boardwalk and Baseball theme parks in Central Florida.
EDUCATION
Baker College Fall 2006 Bachelor's of Science Degree, the College of Business Management. Cum Laude
Mid Michigan Community College, Harrison, Michigan 1/81-5/82 Associates Degree in Applied Science-Climate Control (HVAC). Graduated with honors (3.90 GPA). Made Deans List all semesters of attendance.
License Michigan Mechanical #71-04838 EPA certification #372724969 Type II
- Extensive experience with an electrical contractor on installation, some building experience. - Many training sessions (seminars) in HVAC/R, ice machines, and management. References available upon request.
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