R. Carl Heine
(Address and phone numbers have been removed for my protection.)
e-mail: june_dan[at]att.net

OBJECTIVE: To join a company that will benefit from my contributions which include initiative, skills and sound judgment and become a key member of the team.

GOALS: Establish and stabilize my career by securing full-time, long-term employment.

KEY QUALIFICATIONS: I have been a professional in the construction business for over 25 years. I own my own truck and all tools required to do the job. My vast experience includes working with people. I enjoy being around people and have always ensured high customer satisfaction. My general experience is with the following:

General MaintenancePunch Out Quality Control
Warranty Carpentry Customer Satisfaction
On-site Supervision Drywall Welding
Roofing Plumbing Basic Mechanics
PROFESSIONAL EXPERIENCE:

Assistant SuperintendentMay 6, 2007 to February 19, 2010
KC Petroleum, Inc., 650 Talleyrand Ave., Jacksonville, FL 32202, (904) 399-4010
Demolition and reconstruction of residential properties, total remodeling. Responsible for making sure homes are up to 100% specification prior to reoccupation. Duties included carpentry, drywall, electric, plumbing, carpet, punch-out, etc. I coordinated subcontractor services. Since the housing market has dropped, I have been assigned to commercial properties such as gas stations. There, I assist in the demolition of commercial properties so they may comply with state specifications as it changes. I also assist in the remodeling of such properties in order to add small food stations, pursuant to the customers architectural specifications.

Warranty/Customer Service December 1998 to May 2007
St. Joe Towns & Resorts, Inc., 240 St. Johns Golf Drive, St. Augustine, FL 32202, (904) 479-1131
addressing difficult issues, decision-making on large jobs; coordinating sub-contractor services with homeowners timetables. High client/technician contact and quality control with a huge dedication to customer satisfaction.

Drywall Refinisher March 1997 to December 1998
Jaguar Drywall of the Beaches, Inc., Ponte Vedra Beach, FL 32082, (904) 285-4369
Responsible for installation - spraying and finishing drywall product, plus ensuring customer satisfaction.

Warranty Supervisor March 1996 to March 1997
Atlantic Builders, 8351 Westport Road, Jacksonville, FL 32244, (904) 573-0184
Duties included public relations, coordination and scheduling of subcontractor services, punch out, purchasing building supplies, etc.

Subcontractor/Punch Out Technician 1994 to March 1996
Mercedes Homes, Inc., Crown Point Road, Jacksonville, FL (904) 262-7401
Responsible to make sure units were up to 100% specification prior to sale. Duties included carpentry, drywall, electric, plumbing, carpet and cabinets. I assisted the Superintendent in coordinating other subcontractor services.

EDUCATION AND TRAINING/
HONORS AND CERTIFICATIONS:Hudson Bay High School, Vancouver, WA 1973 - 1976
Global Environmental Resources and Training, a/k/a Skye Tech
Granted certification of Certified Remediation Response Technician
Integrity Systems - Completion of The Customer", a curriculum designed to improve communications and customer satisfaction.
St. Joe Company - Various customer satisfaction seminars.

REFERENCES: Furnished upon request.