application/x-httpd-php executiveresumesdetails.php HTML document text 20+ Years Experience


FL

Name : 20+ Years Experience
Industry Type : Mitigation Manager
City & State : Sarasota, FL
Job Title FL
Relocation Preferences : Related Professions
Objective : Anywhere
Resume :  
Resume

Stephen M. Rioux
SRioux07[at]gmail.com

Work Experience

Sept/ 2009 PresentPaul Davis Restoration

Mitigation Manager

Management of all Emergency Services including Mold Remediation, Pack Out, Contents Cleaning, Structural Cleaning, Fire Clean up and Deodorization Services.

Doubled Sales in 3 Months
Managed Jobs for Services Described above for Multi-Family Commercial and Residential including Sales, Estimates, Claims Processing and Production
June / 2002 Sept/ 2009 Grimefighters, Inc 1582 Global CT. Sarasota, FL 34240 941-922-1615
Website www.grimefightersinc.com

General Manager 2002-2006 / President 2006-Sept 2009

Management all Company Operations over 22 Employees and 20 Subcontractors which include the following

Increased Sales from $800,000 - $3,000,000, Increased Gross Profit Margins from 28% - 71%
Managed Insurance Repair Projects for Multi-Family Commercial and Residential including Sales, Estimates, Claims Processing and Production.
Set up Complete Company Organizational Structure and Job Process Flow Charts to Improve Customer Satisfaction and developed accountabilities
Set up marketing routes and held project managers accountable for documenting sales calls and achieving sales goals
Conducted weekly meetings, trained technicians in safety, drying procedures and psychrometry and all services provided by Grimefighters according to IICRC Standards
Set up organizational systems to manage projects and job costing, process insurance claims documentation, track equipment, Accounting system and prepared budgets
Set up & trained company with Quickbooks, Xactimate and JPP and customer 24/7 online access to job information Improving customer communication
Added Mold Remediation and Reconstruction Services to Grimefighters and Set up, Trained and Managed Project Managers to accomplish objectives
Improved Job Production by reducing average file life by 55%.
Trained Company in Thermal Drying System (Tes) Achieving Drying times on most jobs less than 48 Hours
Set up Fleet management using GPS and integrated GPS Time Clock to link Time Data for processing payroll and job costing. Reduced Fuel Consumption by 15%
Reason for Leaving- Former Owners took the Business back due to Default on the note. Could not obtain financing to manage cash flow due to Accounts Receivable problems.
Grimefighters, Inc is a Full Service Restoration company for 30 Years. Grimefighters offers the following services: Water, Fire and Mold Damage Restoration including complete Mold Remediation and complete Insurance Repair Services, Florida General Contractor License # CBC011255, Carpet and Upholstery Cleaning, Tile and Grout Cleaning, Oriental Rug Cleaning.
May 1988 - April 2001 Certified Cleaning, Inc Portland, ME04101207-772-4500
Sales Manager 1988 -1990 / President 1990-2001

Owned and operated Cleaning and Restoration Company
Specialized in Carpet & Upholstery Cleaning and Water Damage Restoration.
Managed over 12 Employees and 10 Subcontractors
Corporate Office in Portland, Me. Additional locations set up in Auburn Me, Fort Myers FL, Vernon TX, Conway AK. Sold off all locations separately.
Sold Business in Maine in 1998 and Moved to Florida to operate Fort Myers Location

Nov. 1986 - May 1988 Diane Turton Realtors Spring Lake & Seagirt, NJ Offices 201-449-4441

Realtor / Sales Associate
Contact: Diane Turton
Relationship: Designated Broker/ Owner

Million Dollar Sales Associate
Sold over 4 Million in 18 Months
Trained new associates
Top Listor for several Months

References

Steve Andrews
(828) 369-2534
Relationship: Bridgepoint and Prochem Representative and Instructor for IICRC Certification Courses

Steve Poulos
3505 Hollandsworth CT.
Greensboro, NC 27409
(336) 299-2299 Work
(336) 393-0500 Home
Relationship: Bridgepoint Representative who instructed IICRC Certification Courses. He used to own a Bridgepoint store in North Carolina that I purchased my supplies from and received advise for my business. He is very knowledgeable in the Carpet Cleaning industry and has alot of passion for the business with over 25 Years experience.

Rob Dulac
Bridgepoint of Arkansas
(501) 771-1416 Distributor
Relationship: Bridgepoint Distributor, Equipment Supplier. Gene Dulac and Rob Dulac sold one of the Certified Cleaning Businesses that my Partner and I started in 1996.

Certification History

IICRC - JTC - Journeyman Textile Cleaner
IICRC - MWT - Master Water Restorer
IICRC - WRT - Water Damage Restoration Technician
IICRC ASD Advanced Structural Drying Dri-eaz Nashville Class
IICRC - SRT - Fire & Smoke Damage Restoration Technician
IICRC - CCT - Carpet Cleaning Technician
IICRC - UFT - Upholstery & Fabric Cleaning Technician
IICRC - RRT - Carpet Repair and Reinstallation Technician
IICRC - OCT - Odor Control Technician
IAQA - Certified Mold Remediator
IAQA - CIEC - Certified Indoor Environmental Consultant
Special - Reets Drying Academy - Advanced Structural Drying
Restcon - ATT- Applied Thermography Training

Education
1983 - 1985Central Maine Community CollegeAuburn, ME 04210

Associate Degree - Mechanical Design Drafting
1978 - 1982Lewiston High School 156 East Ave Lewiston, Me 04240
Machine Tool Technology

Interests
Motor sports, Water sports, Fitness, Outdoor Activities, computers, Volunteer Work
Associations
Current Member of SCC Sarasota Chamber of Commerce, LLSA Longboat Lido St Armands Chamber of Commerce, BBB Better business Bureau. SPHCC Sarasota Plumbing Heating and Cooling Contractors Association, BMI - Building Managers International, CAI- Community Association Institute. ISCT - International Society of Cleaning Technicians.
CAI - Community Association Institute Member since 2002
Committees: Currently Serving as Chairman of the Membership Committee. Responsible for oversight of all Recruiting Activities including New Member orientation and Membership Retention and Program Registration. Achieved Membership increase from 350 Members to over 525 Members while serving on the Membership Committee. Task performed; Directed Membership meetings prepared Agendas and kept all Committee members focused and trained on the objective of the committee to fulfill the mission CAI. Also served as a volunteer on the Newsletter Committee. Very active and involved in all events of CAI since 2002 and our company has served for over 20 years.
Continuing Education Classes: (2 Hour Approved Class by State of Florida) Instructor of Continuing Education Class for Property Manager Associations and Board Members entitled Mold and Moisture Inspection and Remediation. Prepared complete class outline and slide presentation and handouts and conducted and Q & A session after the classes.
SPHCC- Sarasota Plumbing Heating and Cooling Contractors Association Member since 2002
Attended all major functions and every Monthly meeting. Responsible for contacting all members for every monthly meeting to obtain accurate head count and coordinate with the meeting place for any last minute changes to insure the meetings would run smoothly. Volunteered to help increase membership and involve Plumbers to be more involved in the association.
Continuing Education Classes: (2 Hour Approved Class by State of Florida) Instructor of Continuing Education Class for Property Manager Associations and Board Members entitled Mold and Moisture Inspection and Remediation. Prepared complete class outline and slide presentation and handouts and conducted and Q & A session after the classes. Very active and involved in all events of PHCC since 2002 and our company has served for over 20 years.






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