Name : MarkB
Industry Type : Design Build Firms
City & State : Indianapolis, IN
Job Title Sr. Director Operations Healthcare
Relocation Preferences : Willing to relocate
Objective : Key operations and business management position.
Resume :  
MARK A. BURCOPE
305 Sussex Circle (317) 313-2576
Noblesville, IN 46062


PROFESSIONAL PROFILE
Operations General Management Business Development

Management Executive with extensive experience improving operational and financial performance of dynamic multi-million dollar enterprises. Consistent track record of improving bottom line by growing revenue, improving efficiency, program processes, reducing expenses, and maximizing employee productivity. Facilitate multiple tasks in a deadline driven environment. Able to establish key business relationships, assessing client needs and providing services to meet those needs. Change agent possessing strategic vision with detail orientation.

Core Competencies:

LeadershipFinancial Management
Training & DevelopmentSales / Marketing / Business Development
NegotiationsProductivity Improvement
Vendor SourcingHuman Resources
Cost ContainmentP&L Management

PROFESSIONAL EXPERIENCE

Lauth Property Group Indianapolis, IN
Senior Direct of Development / Operations Healthcare 2005-2008
Key player in building revenue through active role in client development for projects and service, vendor sourcing, and project management. Managed operations for 2 regional facilities with full P&L responsibility for an operating budget of $40.5 million. Accountable for the following departments: sales and leasing, finance, legal, accounting, engineering, and facilities management service departments. Reduced project risk with faster turnaround time and more effective solutions. Directed financial analysis, internal reporting, cash management, invoicing, A/P, A/R, and budgeting. Designated point person to determine course of action, resolving all obstacles. Utilized highly developed multi-tasking skills as well as finely tuned diplomacy.
Key Accomplishments:
Assigned immediately to two difficult projects in the Southeast region. Assembled a project team and vendors to identify project bottlenecks. Met with local officials, clients and land sellers establishing parameters to move projects forward. Resulted in $ 820,756 in revenues.
Responsible for over sight of sales staff and management of marketing efforts, prospect identification, quantifying market needs and monitoring sales objectives in new market penetration. Resulting in $3 million in project equity from owners investment.
Accountable for tracking and lead generation of sales staff in multiple market locations. Increase in lease execution resulting in 100% occupancy at building completion.
Accommodate market changes and identify strategic locations of healthcare facilities. Resulting in increase timing to market through increase in lease up activity. Reduced roll out time by 15%.
Established relationships with contractors, architects, and staff in the Southeast region. Initiated process to reduce project backlog which generated $1,160,379.
Originated a national accounts purchasing program for vendor materials which reduced costs by $65,000 per project.
Improved internal processes which reduced budget and funding process time by 25%, resulting in 8% reduction in the cost of financing and average savings of $30,000 per client.
Developed process to document monthly project status which improved monthly reporting and reduced project turnaround time by 30%.
Led strategy to enhance training and development of new and existing employees on specific responsibilities regarding each project process critical to the delivery of the project. Increased efficiency by 30% and reduced project pursuit by 20%.
Sales team obtained a project stipulated upon delivery of design and permits within 3 months. Assembled project team, met with town municipalities to comply with community requirements. Streamlined permit approval process and coordinated the project design within two months. Project was valued at $11 million.
Graduated from J.D. Hunter Associates Servant Leadership Program.





Mark A. Burcope, page 2

Scannell Properties Carmel, IN
Development Associate 2003-2005
Spearheaded management of land and building development that included site analysis design, construction, and facilities management services for multiple client projects. Outsourced vendors, negotiated contracts, coordinated competitive
bidding and monitored quality of services and products. Managed staff of engineers, architects, accounting support staff, and vendors. Accountable for P&L and budget of $30 million.
Key Accomplishments:
Completed $30 million of turnkey development projects.
Penetrated new market in Baltimore, Maryland which required identification and selection of local contractors. Allowed projects to commence resulting in revenues of $396,000.
Developed remodel project for client in a 20,000 square foot customer service center which required client to continue operations during the remodel. Completed project on-schedule with minimal disruption to client. Client, therefore, signed new lease which resulted in lease income of $360,000 annually.
Increased business volume by creating procedures and cost accounting program to reduce risk. Improved productivity by 15%.

Mansur Real Estate Services Indianapolis, IN
Director of Business Development 1998-2003
Recruited to develop and implement business strategies improving market share and company profitability for office, medical, retail, and light industrial real estate development projects. Identified and capitalized on growth opportunities through market analysis and keen business instincts. Effectively managed projects with close attention to budgets, timeframes, and quality.
Key Accomplishments:
Targeted and awarded project for national account with GM subsidiary which had previously been unsuccessful in obtaining site for national headquarters. Prepared offer to purchase and gain land control. Closed on the real estate and proceeded with construction of new headquarters. Project resulted in revenues of $510,000.
Met with local and state government officials to persuade them to award financial incentives to client relocating business to the area, and in need of additional funding for project. Client was given over $1 million to relocate and project moved forward with net value of $9,000,000.
Compiled and completed business to business sale to medical professionals, university presidents, and government officials interested in furthering the life science initiative. Healthcare system was stymied on determining the highest and best use for proposed campus facilities. Based upon market feedback prepared highest and best use proposal Presented list to Healthcare system as basis for the marketing plan for proposed multi-facility location in downtown Indianapolis. Identified best use for planned facilities resulting in the first major life sciences facility capital investment in $25 million laboratory on new Hospital campus. Received $45,000 fee for efficient land use plan program.
Created marketing tools including a corporate brochure and marketing flyers for projects in efforts to generate company exposure for third party fee projects. Implemented extensive marketing strategy that resulted in additional business and revenues of $400,000.

Eaton & Lauth Real Estate Services Carmel, IN
Vice President Development 1991-1998
Challenged to complete and execute client proposals and owner projects for national key account for delivery of real estate and construction services. Prepared and conducted comprehensive presentations to prospects, existing clients and municipal zoning and planning boards. Managed P&L and staff with responsibility for recruiting and hiring new members.
Key Accomplishments:
Met expansion time table for two major clients acquiring businesses nationwide and requiring new facilities. Fulfilled all real estate and construction requirements generating $4,300,000 in additional revenues.
Increased project management staff to meet project demands. Recruited, hired, and trained all new staff members.
Developed new retail shopping center project adjacent to a high end residential neighborhood which presented unique obstacles to obtain required zoning and building permits. Gained approval from neighborhood association allowing for the project to move forward. Generated revenues of $1,400,000 annual rental income.





Mark A. Burcope, page 3



EDUCATION
Bachelor of Science, Building Construction and Contracting
Purdue University

Indiana Real Estate Brokerage License

PROFESSIONAL DEVELOPMENT
Active member of Carmel and Noblesville Chambers of Commerce
Dale Carnegie Leadership Training
Certified in Microsoft Software applications
Proficient with project scheduling software
Servant Leadership Training






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