Name : Terrence Tucker
Industry Type : Building Owners
City & State : west haven, CT
Job Title Business Unit Leader
Relocation Preferences : Any
Objective : I am seeking a managerial position that would afford me the opportunity to best utilize my educational background, professional expertise, life and work experiences within a progressive growth oriented organization.
Resume :  
Qualification Summary
Business reputation: Leader, Go-To, Closer, Gets the Job Done, Change Agent, Humorous, Authentic.
Exceptional Top 10% performer receiving numerous appreciation and leadership awards yearly
Resolves conflicts with a non-authoritarian style successfully with union leaders, hourly and salaried employees
Business Unit Leader of 2 business functions with combined transactions in excess of $3.5 million dollars in jet engine repair part costs

Leadership and Management Experience
UTC Corporation, Pratt &Whitney East Hartford Repair Operations Aftermarket 6/2008 - Present
Business Unit Leader, Manager
Provide leadership through team building and establishing aggressive short and long-term plans that support
Aftermarket Services growth initiatives for 2 business units-Induction and Special Processes with responsibilities for talent retention, employee/team skills training and compliance.
Led teams through increasing levels of continuous improvements strategies
Increased customer Market Feedback from 4.0 to an impressive 6.0 of a maximum 7.0
Eliminated waste from old processes and incorporated visual controls to average a 50% reduction in On Time Delivery
Co-chair of the Process Risk Analysis team for machinery, equipment and unsafe conditions
Team leader for the employee engagement management communications team and the global cost savings initiatives team

UTC Corporation, Pratt & Whitney East Hartford Repair Operations Aftermarket 2006 - 6/2008
Machine Tool Services Supervisor
Directed technical and managerial support of mechanical and electronic technicians servicing and maintaining the production machinery and equipment in the East Hartford After market Overhaul/Repair facility and managed day-to-day activities, direction of hourly bargaining unit members.
Ensured equipment reliability and the repair of equipment and production machinery daily
Managed capital projects and the alteration or modification of existing equipment
Involved with the design and/or installation of plant equipment and generated capital appropriation request documentation to support improvement projects
Advanced working knowledge in continuous improvement initiatives
Co-chair of the Process Risk Analysis team for machinery, equipment and unsafe conditions

Bayer Corporation, Pharmaceutical Division 1997 - 2006
Millwright Lead Supervisor
Directed technical and supervisory support of mechanical and electrical technicians servicing and maintaining the on-site utility plant and facility infrastructure including the 600lb.
Selected as leadsman and trainer
Repaired and serviced steam generation plant machinery, auxiliary equipment, HVAC air handing units, A/C&R associated equipment, chilled water system, exhaust systems, production support equipment (dust collectors) and all general facilities/building maintenance.

Entrepreneurial Experience
Nail Art Gallery, Co-owner and Manager 1990 - 1997
As co-owner and manager, I managed day-to-day business operations, including the ordering of supplies, scheduling, budgeting, cost planning, hiring of new talent and customer relations. Assisted in the training of new employees. Maintained good customer relations and sought marketing ideas for new business opportunities.

Technical and Military Experience
Johnson Controls, Service Specialist 1989 - 1990
Responsible for trouble shooting a/c systems and maintaining existing equipment. Preventative Maintenance scheduler.
Repaired - replaced control valves and instruments and scheduled work with the availability of parts, equipment and qualified personnel in accordance with the maintenance contracts.

Arnolds Bakery, Maintenance Mechanic 1988 - 1989
Responsible for preventative maintenance and repair on bread slicers, mixers, ovens.
Fabricated parts for the safety of personnel using the production machinery.

United States Navy, Naval Submarine Support Facility, - Groton, CT 1986-1988
Responsible for the repair, maintenance and charging of air conditioning, refrigeration and oxygen/nitrogen systems and components in the Air Conditioning/Refrigeration and Oxygen/Nitrogen Facility.
Performed preventive and corrective maintenance on reciprocating and centrifugal air conditioning plants and on reciprocating refrigeration plants

United States Navy, Machinery Division, USS LaSalle (AFG 3) 1984-1986
Responsible for operation and maintenance of a Navy 600 PSI steam propulsion plant and its auxiliary equipment. Responsible for the on loading and testing of potable water.
Operated, maintained and repaired main engines, steam turbine generators, ships turbo service generators, reduction gears, shaft seals, evaporators, lube oil purifiers, lube oil pumps, sea water systems, fire pumps, condensate and auxiliary condensate pumps.

Albertus Magnus College, New Haven, CT. MBA,Graduated 01/2008
Albertus Magnus College, New Haven, CT. MSM Graduated 03/2007
Albertus Magnus College, New Haven, CT., BSBM,Magna Cum Laude Graduated 09/2005
Albertus Magnus College, New Haven, CT., ASBM Graduated 06/2004
Baran Institute of Technology, West Haven, CT., HVAC/R Graduated 08/1997
U.S.Navy 1984-1988 (90) Machinist Mate A School Honorable Discharge 08/1990
Eli Whitney Technical, New Haven, CT., Machine-Tool Graduated 06/1983

Relevant Licenses and Certifications
Contractor Coordinator OSHA/NFPA 70E
HVAC Technology, 1560 hours
Licensed for confined space entry
EPA Certification (Universal)
ACE Associate (Continuous Improvement)

Other Interests and Experience
State of Connecticut Certified Emergency Medical Technician
City of West Haven, Volunteer Firefighter

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