application/x-httpd-php executiveresumesdetails.php HTML document text linkster99


MA

Name : linkster99
Industry Type : Area Manager
City & State : Taunton, MA
Job Title MA
Relocation Preferences : Related Professions
Objective : No Relocation
Resume :  
Richard R. (Dick) McLaughlin


Summary of Qualifications:
Proven leadership skills.
Over 15 years of progressive management growth with 12 years in the Staffing Services industry. 4 in an executive capacity.
Strategic planning and execution of sales and operations to include staffing solutions coupled with technology to meet customer objectives.
Multi-unit operational management, full P&L responsibility with double-digit profits.
Sales management to include territory, time and CSP processes.
Project management, VMS, VOP, and human capital management systems.
Mentor, coach and developer of top sales teams through continuous process improvement and best practices to increase efficiency and bottom-line contributions.
Ability to communicate and develop substantial relationships with internal and external customers from the C level to the production line.

Professional Experience

2004-PresentCLP ResourcesAvon MA.
2006 Present Area Manager Massachusetts
Market responsibility for all Massachusetts operations $8mm in revenue
4 direct reports, 9 dotted line
Year over year growth of 22% in challenging economic conditions, growing faster than the market
All branch operations at or above plan
Increase profitability from reduced cost per hires and increased recruiting activities and efficiencies
Hired, coached and Manage Top 4 sales people in the region
Reduced staff turnover from 70% to 25% in 2008

2004 - 2006 Regional Sales Director, New England
Responsible for sales development throughout New England market.
7 direct reports, MA, RI, CT, NH, ME, & VT
Established sales strategies, quotas and territories to capitalize market penetration.
Sales growth of 30% to $13.1mm in revenues.
Implemented Key Account sales strategy resulting in 300% increase in premium account development.
Subject matter expert for the Wilson Learning, Counselor Sales Person (CSP) sales training and coaching programs, and Miller-Heinman Strategic Selling programs.
Facilitate area, regional and national training programs that produced 10% increase in sales.
Teamed and Influenced Regional Service Directors to deliver superior service through execution of the Service Excellence Initiative (SEI) and Quality Assurance Programs (QAP).
Consistently running 4 of the top 10 Sales Managers in the country in New Business Development, most in any region.
Hired, coached and trained the top producing sales managers in the nation for new business development 2005 and 2006 & 2008







1998-2004Venturi Staffing Partners (formerly PGA) Westboro, MA.

2001-2004 President, New England Operations
1999-2001 Vice President/General Manager
1998-1999 Regional Manager New England

Responsible for increasing top line revenues from $5.1mm to $12.9mm, and contributions from $110k to $1.97mm in 1999 and exceeded plan annually there after.
Built and maintained key account relationships with a hands-on approach, in field 40% of week.
Created organic growth into southeastern MA. and the 128 belt through cross sales and targeted marketing plan.
Defined companys core competency in commercial staffing in the R&D-Manufacturing-Logistics sector.
Implemented best practices training in sales and operations, which increased revenues and profits.
Re-organized and built a staff from 7 to 21, 5 direct reports and 7member sales team dotted-line reports.
MA. Awarded the Gold Plaque for Performance. Ranked #2 out of 145 operations
RI. Awarded the Bronze Plaque for Performance. Ranked #4 out of 143
All operations maintained a top 20% performance ranking nationwide
Successful acquisition and merger of Strategy Technical Services in 2002.
Achieved Performance Club for increasing Gross margin by 42%.
Achieved Performance Club Status for increasing profit margin by 300%.

1997-1998 CDI Northeast Framingham, MA.
Regional Manager, New England
Responsible for sales management and business development for New Englands Technical Services division, with operational management of 4 business units in Eastern Ma/RI, Western MA, CT. NH.
Forecast annual budget for sales and operations, revenues $12mm
Full P&L responsibility, delivered consistent month-to-month top and bottom line results to plan.
Instituted regionalized recruiting hub for increased resources to field operations, generating optimal efficiencies in recruiting efforts.
Responsible for a staff of 24, 5 direct sales reports, 4 branch manager operational direct reports.
Implemented Best Practices and continuous quality policies to produce a customer centric philosophy.

1995-1997 Volt Services Group Loveland CO. and Waltham MA.
Branch Manager

Started in recruiting and within 6 months promoted to Branch Manager
Responsible for identifying new business opportunities, increasing market share in the Technical Services, Information Technology sector
Developed sales training, and SOP for superior performance output.
Instrumental in award of $30,000.000.00 managed staffing program with Hewlett-Packard Corporation in Northern Colorado.
Managed branch P&L and oversight of a staff of 6, administrative functions, payroll, new hire orientations, employee welfare, DSO, training, safety and T&A.

1989-1995 Enterprise Security Systems Brockton, MA.
Founder/President
Operated a profitable sales, service and installation business.
Over-sight of a staff of 5 directs reports, and 3 installation teams.
Responsible for successful sales of commercial and residential security systems, consisting of burglar, fire, access control, and CCTV.

1985-1989 Sonitrol Security Systems Cambridge MA.
1986-1989 District Sales Manager
Successfully exceeded and executed company revenue goals with significant quarter-to-quarter growth.
Trained and mentored 5 entry-level sales reps to meet or exceed quotas.
Awarded District Sales Manager of the Month on 14 occasions from 1986 thru 1989.
Named District Sales Manager of the Year in 1987 & 1988.

1985-1986 Salesperson
Named Salesperson of the Month for 10 months from 1985 thru 1986.
Built sales funnel through cold calls, and relationships with fire and police departments.
Member of Million Dollar Club every year.

Engineering Services employment history:
Contract Electro-mechanical packaging Design/Drafter
Assignments included companies such as:
EG&G Watertown (Power supply), Teradyne (Semi-conductor), Audiovox Engineering (Consumer electronics), Lifeline Systems (Medical), Foxboro Co. (Automation), GTE Sylvania (DOD), Motorola (Telecom).





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