Senior Director of Operations or Facilities
Equipped with 17 years of progressively responsible experience directing operations, facilities management, and logistics functions for a construction contractor, major defense contractor and the military. Held the rank of Major in the United States Army and maintains an active TS-SCI with CI Poly. Named by Todays Facility Manager magazine as a finalist for 2008 Facilities Executive of the Year. Applies outstanding communication and interpersonal skills to interact effectively with executives, support staff, external vendors, landlords, and property managers. Leverages technology to automate support services processes, resulting in greater efficiency, productivity, and accuracy. Works well both independently and as a team leader in fast-paced, rapidly-changing environments. Offers demonstrated abilities in resolving complex problems and making sound decisions within high-stress situations. Additional areas of expertise include:
Strategic PlanningFinancial ManagementTraining/DevelopmentChange ManagementBuilding Maintenance
Team Building Resource OptimizationOrder ManagementProgram DesignCustomer Service
Project ManagementContract NegotiationsDistribution ServicesProcess ImprovementEvent Planning
KEY CONTRIBUTIONS
Drives planning and execution for multimillion-dollar construction, renovation, and relocation projects
Oversaw the development of fifty proposals and qualifications packages for CONUS and OCONUS construction projects.
Spearheaded a $20-million construction project, achieving on-time, under-budget completion, including Leadership in Energy and Environmental Design (LEED) Silver certification.
Planned, executed, and supervised 45+ openings, relocations, fit-ups, and moves (including the largest, most successful move in TASC history) affecting thousands of employees; met all key objectives for each initiative on time, on budget, and with no major operational disruptions.
Planned and organized the relocation of IT sector executive leaders and served on the steering committee for a computer-aided facility management implementation.
Guided a team to implement wireless connectivity and flexible office space.
Delivers substantial contributions to bottom-line improvements
Provided a space planning solution for a program forecasted to deliver savings of $15 million over five years.
Led auditing and cost recovery efforts that prevented $650,000 in erroneous occupancy and rent invoices in 2006-2007.
Generated $330,000 in savings in 2006 by reorganizing a division to more efficiently support a customer.
Saved $25,000 annually by renegotiating janitorial contracts.
Yielded annual savings of more than $15,000 by introducing a facilities checklist form used to generate ROMs of future projects as well as detailed cost obligations, resulting in more effective warehouse management and storage of greater quantities of furniture on hand.
Develops plans, policies, and practices to ensure efficient operation of physical plants, systems, and equipment
Developed and implemented Operations Dashboard for tracking proposals, qualifications packages and projects.
Achieved Northrop Grummans first LEED Silver Certification for an 112,000 square foot building.
Published the TASC Facilities Strategic Plan 2008-2013.
Published the Facilities Services Catalog, which defined company-wide standards for facility support.
Eliminated surplus furniture and equipment through participation in 50+ different donation deliveries throughout 2002-2008 to local schools and non-profit organizations.
Created three databases for tracking driver training, warehouse management, and tasking management.
Coordinates complex logistics activities involving hundreds of personnel and millions of dollars in equipment
Project executive for seventeen CONUS and OCONUS construction projects valued between $250,000 and $10 million
Managed the provision of supplies, field services, maintenance, transportation, and equipment rigging for deployments throughout the United States, Europe, and Africa.
Planned, organized, and executed unit movement plans in support of Operations Roving Sands and June Reach, involving as many as 200 personnel and 83 pieces of equipment over various modes of transport.
CAREER TRACK
FACILITIES DEVELOPMENT CORPORATION2008-Present
Director of Operations2008-Present
Provides leadership and strategic guidance for all activities of the corporation. Develops and executes plans to enhance profitability, productivity, and efficiency throughout the companys operations. Responsible for ensuring the smooth and efficient running of the company. Designs and implements corporation policies and procedures and manages vendor and interdepartmental relationships. Duties and responsibilities include overseeing all projects and proposals, formulating policies, managing daily operations, planning the use of materials and human resources, and managing logistics. Implement improved processes and management methods to generate workflow optimization and higher ROI, productivity and revenues. Ensures that the corporation is migrating toward technology offerings that will generate higher efficiency, enhanced reporting and tracking capabilities, and substantial ROI. Ensures activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care. Establishes and maintains appropriate systems for measuring necessary aspects of operational management and development. Supervises, develops and evaluates the operations staff and ensures the group functions in support of the mission and vision of the corporation. Interact regularly with executive team and individual department heads to ensure that companys operational priorities are aligned with total company direction. Directs the efforts of 5 employees. Reports to the Chief Financial Officer.
NORTHROP GRUMMAN INFORMATION TECHNOLOGY (NGIT) TASC2002-2008
Director, Facilities Management Division2006-2008
Oversaw the acquisition of real estate and the design, planning, construction, management, operations, and maintenance of (NGIT) TASC and other related facilities. Managed 41 facilities, 1.6 million square feet, and a 12-state budget of $41 million. Administered budgets for support services and facility modifications; provided estimates for equipment, labor, materials, and other related costs. Supervised coordination of building space allocation and layout, support services, and facilities expansion. Guided managers in providing office space, furniture, fixtures, equipment, and services as well as workspace planning and construction. Ensured compliance with NG policies and procedures. Directed the efforts of 5 direct reports and 55 additional staff. Reported to the Chief Financial Officer
Manager, Nationwide Support Services2005-2006
Provided support service to 33 locations nationwide. Prepared the $26.5-million 2006 budget for the real estate and support services division. Maintained an 8,800 square foot warehouse and a fleet of 11 vehicles. Advised program managers, directors, and vice presidents on all aspects of logistics. Supervised nine non-exempt and two exempt employees.
Facilities Manager2002-2004
Provided ten locations with facilities services, including equipment/supply relocation, warehouse maintenance, and space planning. Offered expertise on various tasks, projects, and operations. Resolved complex problems and ensured schedules were met.
UNITED STATES ARMY1992-2002
Ceremonies Officer2001-2002
Coordinated with the White House, State Department, and Department of Defense to conduct military ceremonies in support of the President of the United States and foreign Heads of State. Supervised the September 11th ceremony at the Pentagon crash site.
Service Detachment Commander1998-2000
Managed 111 soldiers and $10 million worth of equipment and supplies. Organized 3 deployments of 500+ personnel and 120 pieces of equipment as well as 22 deployments of 50 or less personnel and associated equipment. Operated and maintained a warehouse with 57,000 line items and facilities for vehicle maintenance, parachute rigging, and SCUBA maintenance. Oversaw the purchasing program.
Supply Management Officer1997-1998
Supervised supply and services support systems for a 1,380-person Special Forces group. Administered an annual budget of $8 million and managed a property book with 900+ line items valued at $71 million. Created and presented a training program for the Ugandan military on battalion-level logistics for a Department of State initiative. Supervised 20+ deployments totaling 169 personnel and 165 pieces of equipment. Received and warehoused $5 million in equipment in support of the Department of State.
Battalion Logistics Officer1995-1996
Managed supply and service support systems for a 771-person, forward deployed, mechanized infantry battalion in Europe. Controlled an annual budget of $2.4 million. Oversaw the maintenance of 96 tracked vehicles and 100 wheeled vehicles. Deployed two 120-person organizations to Romania and Croatia. Developed standardized procedures for convoy, air movement, and railhead operations.
Executive Officer1994-1995
Oversaw the supply and service support systems for a 108-person, forward deployed, mechanized infantry company in Europe. Served as second-in-command and managed a property portfolio valued at more than $18 million. Prepared two companies for deployment to Macedonia; was selected as the personnel officer and introduced procedures to improve the organizations maintenance management supply accountability. Sustained a 96% serviceability rate for all equipment, exceeding Army standards by 6%.
CREDENTIALS
Bachelor of Arts in Political Science, Focus on International Politics, Minor in German Studies, Fordham University
Darden Executive Management Course, Certificate in Business Administration, University of Virginia
Certificate in Facilities Management, George Mason University
Certified Facility Management Professional, International Facility Managers Association
National Incident Management System, Federal Emergency Management Agency
Incident Command System, Federal Emergency Management Agency
Certified in German and Dutch, Department of Defense
Certified Adult CPR and AED, American Heartsaver
Affiliations: International Facilities Managers Association; Corporate Real Estate Council; National Notary Association
Computer Skills: Microsoft Office, Tririgia. CAFM , CAD
Honors: Meritorious Service Medal, 2000; Army Commendation Medal, 1996, 1994; Army Achievement Medal, 2000
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