Robert E. Luckey II 6801 Ardmore Street ** Houston, TX 77054 Contact: (713) 987-4459 **
Solutions-driven, innovative, and results-oriented professional, offering over 6 years of success in leading teams that serve highly competitive and volatile markets. Track record of strong and sustainable revenue gains based growing client base, developing productive sales and marketing programs, and maximizing behind-the-scenes administration operations. Proven ability to establish rapport and trust with diverse individuals from all organizational levels and cultural backgrounds. Dynamic and persuasive communicator, able to cultivate and maintain long-lasting business ties. Computer knowledge includes: MS Offi ce (Word, Excel, PowerPoint), Adobe Applications (InDesign, Photoshop, Illustrator).
OBJECTIVE SUMMARY OF QUALIFICATIONS * Ability to adapt to changing business requirements, market conditions, and emerging technologies. * Multitasking professional with background in recruiting management, personal training and resource allocation. * Applying innovative marketing strategies to increase client acquisition, retention, and penetration. * Natural communicator with strong motivational and interpersonal relations skills. Outstanding networking ability. * Effective team member who is comfortable with leading or collaborating in high-pressure, dead line-oriented environments. * Effective in needs evaluation, identifi cation, implementation, and outcome assessment.
PROFESSIONAL EXPERIENCE Marketing/Sales: * Achieved 90% of sales and prospecting goals on a regular basis. * Perform selling and closing for top-producing company during a period when homebuying situation changed from long waiting lists to a challenging sales market. * Played a key role in assisting multiple clients avoid foreclosure through implementing various exit strategies successfully. * Opened, sorted and distributed incoming correspondence, including faxes and E-mail. File and retrieve corporate documents, records and reports. * Gather data on competitors and analyze their prices, sales, and method of marketing and distribution. * Managed customer satisfaction by addressing client complaints and solving problems.
Communications/Negotiating: * Initially train new sales consultants on data mining to their best advantage as well as assignments to avoid duplication of efforts. * Assist the JWT District Manager, Creative Director, and sales force of 12 in developing targeted messages to promote companys services. * Contribute ideas in brainstorming sessions and translate concepts into persuasive written materials (brochures, magazines, newspapers, web pages, and E-mail templates). * Generate leads through extensive phone contact, which has facilitated the closing of numerous sales by determining clients interest and addressing their specifi c needs. * Enter and update all pertinent information for up to 300 clients and prospects on Collaborated Sytems. Distribute promotional pieces to keep company in the forefront for future business.
Management: * Train employees in job responsibilities, system changes, and new policies and procedures. * Achieved 100 percent success rate selecting and training more than 70 employees for more-responsible customer service, sales, and marketing duties. * Recommended and implemented new fi ling system that increased effi ciency and accesibility. * Prepared and presented comprehensive array of fi nancial and statistical reports for key decision makers. * Recognized for ability to effect change and improve profi tability. Awarded Let ter of Commendation for turn around performance of Western Region. * Coordinated with merchandising management to implement strategies to ex ploit unique local and national lead-generating opportunities.
EMPLOYMENT HISTORY Starcrest Realty Short Sale/Retail Sales Houston, TX. 2009 AUR Realty Services Real Estate Investor/Wholesaler San Diego, CA. 2008 John Walter Thompson Marketing/Sales Quantico, VA. 2005 John Walter Thompson Correspondant/Editor Fallujah, Iraq/U.S. 2004 WRR Advertising Representative Los Angeles, CA. 2000
EDUCATION Ashwood University Marketing and Public Relations2007 Investors Inc. Distressed Homeowner Cert. 2006 John Walter Thompson Intermediate Supervisor Course 2004 Defense Info. School Marketing/Sales Cert.. 2002 O.D. Wyatt High School H.S. Diploma 2000
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