DOUGLAS G. BARCLAY, SPHR


QUALIFICATIONS SUMMARY

Human Resources Executive with extensive background and experience in medium sized private companies and family owned businesses. Adept at positioning HR as a strategic business partner with bottom line results in multi-location environment. Proven ability to build rapport and relationships, influence leaders, and effectively consult with all levels within the company. Masters Degree, Senior Professional in Human Resources, and former ASQ designation as a Certified Quality Manager. Proven track record with demonstrated success in the following:

Strategic LeadershipLitigation AvoidanceRecruiting /Retention
Compensation/BenefitsMediation/ADRQuality/Process Management
Succession PlanningSafetyTraining/Education

PROFESSIONAL EXPERIENCE

POSITIVE MEDIATIONS & HR CONSULTING, INC. 2008

Start-up business focusing on helping small and mid-sized businesses with Alternative Dispute Resolution programs and other HR issues.

MERCEDES HOMES, INC., Melbourne, FL 1993 - 2008

Senior Vice President, Human Resources
Over 14 years as a member of the corporate senior management team providing executive leadership and serving as a corporate strategic partner. Responsible for all human resources issues, quality, and safety components for a company with growth from 225 employees (1 HR employee) to 2,100 employees (21 HR employees) in 14 home building divisions, mortgage and title insurance companies, four truss manufacturing plants, and vertical concrete construction business. Business advisor to spin-off IT company, Creative Network Innovations, for 10 years.

One of three senior managers who designed and implemented recent major successful restructuring of company culture. Developed and implemented a plan that reduced employee population by 66% in response to a major market downturn in the housing industry.
Provided successful contracting-out strategies with concurrent financial savings. Reduced HR budget by 50% in each of the last two years ($2M to $500K).

Compensation/Benefits

Lead senior manager for company compensation committee.
Evaluated and modified compensation plans for company employees from construction sites to corporate offices. Reduced employee concerns/complaints by over 60%.
Set up periodic changes to homebuilding division managers bonus program that successfully focused performance on multiple business goals.
Recently redesigned a self-funded health plan, saving over $1M in direct health claims savings in first year. Cost per employee continues below national average.
Designed and directed new company wellness program that identified one or more employees with previously undetected, serious health problems each year.
Implemented high employee impact, low cost benefits such as adoption assistance, area business and entertainment discounts, and education reimbursements. Company now has one of top five benefit plans in the industry.

Recruiting/Retention

Established an employment services department that included personality, skills, and knowledge testing; structured interviewing, and thorough background checks. Rigid screening periodically eliminated candidates with false credentials, weak skills, and drug problems.
Recruited, interviewed, assessed, and hired senior staff members resulting in a highly cohesive and productive management team.

Developed an extensive employee survey program to target job/career irritants and provide solutions. Company rated in top 5% on several Best Places to Work lists.
Maximized benefits for retention. Set up a separate, for profit, recruiting company as a wholly owned subsidiary of parent company with second year net profits projected at $160K on revenues of $656K.

Litigation Avoidance

Set up, conducted training programs and set policies for managers and employees in areas of positive employee relations, Fair Labor Standards Act (FLSA), discrimination, and diversity. In last five years, annually saved over
Served as key manager during extended FLSA lawsuit involving over 500 current and former employees. Directed company settlement of $1.2M versus $11M exposure.
Successfully completed 40 hours of training in mediation/alternative dispute resolution (ADR).


Training/Education

Defined requirements for established employee training and education programs using traditional and non-traditional methods.
Established Company University, formalizing existing and future training and development courses into cohesive, interrelated structure. Employees now heavily recruited by competition.
Provided training and college instruction in management, human resources, and quality.


Quality/Process Management

Architect for Companys first successful national homebuilder quality award.
Over twenty years experience in setting up and working in quality/team programs.
Developed two-year quality management degree program for local community college.
Received Certified Quality Manager designation from American Society for Quality (ASQ).

Safety

Established first company safety program to include training, committees, and safety equipment.
Researched and implemented OSHA guidelines in construction, manufacturing, and office areas. Recent workers compensation experience factors have been in .7 to 1.1 ranges.

ADDITIONAL WORK EXPERIENCE

UNITED STATES AIR FORCE, Lieutenant Colonel

ALLAN HANCOCK COMMUNITY COLLEGE, Vandenberg AFB, CA, Instructor, Business 101

EDUCATION

M.S., Systems Management, University of Southern California, Los Angeles, CA

B.A., Philosophy, Ohio Wesleyan University, Delaware, OH

PROFESSIONAL CERTIFICATIONS

Senior Professional in Human ResourcesMediation 40 hour Certificate
Certified Quality ManagerCommunity College Instructor, State of California.

PROFESSIONAL ASSOCIATIONS/COMMUNITY ACTIVITIES

Current Memberships
Society for Human Resources Management
(National/local, former Vice Chair of national health and safety committee)
Member, World at Work, The Total Rewards Organization
Member and former Chair, National Association of Homebuilders HR Consortium
Board Member, Florida State University Business School Center for Human Resources Management
Member of Central Florida Chapter of Employer Support for Guard and Reserve (ESGR)
Board Member of Florida Business Leadership Network
(focus on preparing people with disabilities for competitive employment)

Previous Memberships

American Society for Quality Control (National and local, former member of national committee)
Brevard County Workforce Development Board (Former Vice-Chair and Treasurer)

COMPUTER AND TECHNICAL SKILLS

Microsoft XP, Visio, ADP Perspective and Enterprise HR Systems, VURV Onboarding System, On Base Document Imaging, and Adobe Acrobat 7