application/x-httpd-php executiveresumesdetails.php HTML document text Eric J Desrosiers


Name : Eric J Desrosiers
Industry Type : Hotel Project Manager
City & State : Ft. Lauderdale, FL
Job Title
Relocation Preferences : Construction Recruiters
Objective : Open
Resume :  
 Objective




To acquire a position that will allow me to apply my extensive hotel property and project/renovation management skills in a progressive team environment;  contribute to the success of the organization, and develop opportunities for growth and advancement.

 

Strengths




With over three decades of experience operating numerous companies, including a hotel renovations company, property management, hotel management, restaurant management and a number of small businesses, I have a acquired a broad range of business and interpersonal skills that would be of value

to a prospective employer:

  • Strong planning, organizational and communication skills with the ability to independently plan and direct all levels of business affairs.

  • Experienced in the development, growth and leadership of personnel.

  • Expert in analyzing existing operations and implementing the strategies, processes and technologies to improve organizational performance.

  • Extensive background in human resources management including morale/welfare, education, and training.

  • Excellent ability to assess problems and initiate corrective action.

  • Successful in organizing tasks, increasing efficiency, and obtaining maximum results from limited material and manpower resources.




Professional Experience (Please see detailed responsibilities on the following pages)

 

1988-2013            Capitol Renovation & Supply, Inc.

President/General Manager

New Cumberland, PA

 

1996-2014     Capitol Property Management, Inc.

President/General Manager

New Cumberland, PA

 

2002-2011        Gourley & Gourley Private banking

Hospitality Project Financial Consultant

McAllen, VA

2002-2013     Ramada – A Wyndham Worldwide Franchised Property

President/General Manager

Jacksonville, NC

 

2004-2009        Capitol Character Foundation, Inc.

 Founder and President

 Harrisburg, PA

 

2004-2012        Four Points by Sheraton – A Starwood Hotels Franchised Property

 President/General Manager

 Lexington, KY

 

2007-2012            Capitol Entertainment Group/Spice Restaurant

President/CEO

Harrisburg, PA

 

 Licenses and Certificates

•     Certified General Contractor – State of Florida

•  Certified General Contractor – State of California

 

Affiliations

•  Allied Member - American Hotel & Lodging Association, Washington, DC, 1993

•  Republican Committeeman - Cumberland County, PA, 2004-2006


 

1988-2013            Capitol Renovation & Supply, Inc.

President/General Manager

New Cumberland, PA

 

  • Implemented a business plan and increased revenue by millions over five years for this hotel renovation company

  • Involved in over 125 hotel renovation projects totaling over $200 million

  • Monitored the efficiency of operations in terms of operating and production costs, earnings potential, budget controls, and trends within the industry.

  • Developed and implemented sales and marketing plans, including brochure design, direct customer contact, and trade show booth design.

  • Increased corporate visibility in the hospitality industry by developing corporate image, strengthening public relations and advertising efforts.

  • Controlled budgeting, financial reporting, inventory cost, cash management, business plan development, financial analysis, and capital expenditures.

  • Determined time frame, funding limitations, procedures, staffing requirements, and resources during each phases of the project.

  • Well-versed with all aspects of business start-up from inaugurating corporate identity to product evolution, marketing and sales.

  • Major strengths: design and implementation of start-up operation and project team management.

  • Excelled in organizing, coordinating, and managing projects.

  • Ensured project goals and objectives were accomplished in accordance with outlined priorities, time requirements, and funding conditions.

  • Facilitated weekly sessions and unit meetings to assess progress and resolve problems.

  • Handled multiple projects simultaneously and met all deadlines.

  • Prepared cost estimates and negotiated design changes.

  • Exposed to many troubleshooting and problem-solving techniques through active management of field operations and constant interaction with diverse client base.

  • Managed large, multi-million dollar renovation projects within time constraints.

  • Experienced in finding market openings through creativity.

  • Coordinated renovations and hotel events and occupancy with hotel staff.

  • Maintained a high profile with a strong "hands on" management style.

  • Created detailed project plans to document and communicate project scope and constraints to client.

  • Executed complete company start-up including construction, staffing, and financing.

  • Established corporate structure, set up offices, hired and supervised employees.

  • Managed resources needed to implement the project and maintain budgets.

  • Modified time lines and work schedules according to project changes.

  • Planned, organized, and controlled all projects, training meetings, and development activities.

  • Initiated proposal development, compiled data from various sources and departments, and prepared final proposal.

  • Coordinated consultants, architects, interior designers, contractors, and furniture purchases and deliveries.

  • Continually evaluated work progress. Communicated with vendors to ensure compliance with company expectations and standards.

  • Calculated manpower requirements and resource allocations for the project's duration.

  • Established policies and procedures outlining the project's operation and function.

  • Ensured project activities complied with company and client requirements.

  • Evaluated workmanship and materials during all project phases.


  

1996-2014       Capitol Property Management

President/General Manager

New Cumberland, PA

 

  • Developed real estate selection criteria, pro forma and business plans, feasibility studies, and projections for operation.

  • Established budget, conceptual and final approval presentations for planning boards, design and value engineering, franchise selection and negotiation.

  • Negotiated franchise agreements.

  • Solicited new and existing accounts to meet/exceed revenue goals through outside sales calls, site inspections, telephone conversations, and written communications.

  • Managed diverse portfolio of real estate holdings including commercial, residential, and parking surface lots in multi-tenant environments.

  • Acquired, marketed, and managed real estate assets.

  • Implemented cost control initiatives, and maintained lease and service contract negotiations, tenant relations, service contract administration, and life safety and security measures.

  • Hired and managed real estate brokers, attorneys, and consultants to aid in the closing of acquisitions.

  • Evaluated commercial and residential properties as purchase prospects for speculation.

  • Developed all advertising, public relations, and promotional activities.

  • Created systems for tenant credit checks, complaint resolution, and evictions.

  • Prepared and negotiated commercial purchase and sale agreements.

  • Prepared damage appraisals and secured negotiated repair prices with contractors.

  • Created systems for rental collection records and deposited rent payments.

  • Trained personnel to prepare and file small claims court actions.

  • Researched properties, reviewed building demographics, and recommended leasing rates.

  • Designed, developed, and implemented programs, policies and procedures ensuring all facilities and grounds were maintained in an operationally effective, clean, and safe manner in accordance with various governing entities.

  • Experienced in all areas of commercial property management and leasing business.


 

 

2002-2011        Gourley & Gourley Private banking

Hospitality Project Financial Consultant

McAllen, VA

  • Performed feasibility studies on potential hotel projects.

  • Performed hospitality project analyses and hotel market summaries.


 

2002-2013     Ramada – A Wyndham Worldwide Franchised Property

President/General Manager

Jacksonville, NC

 

  • Operated and managed hotel during start and completion of Hotel Development Project and achieved profitability in within months of operation.

  • Completed $2.8m renovation and maintained national franchise flag, Best Western.

  • Reorganized management structure and implemented operating policies and procedures for limited service hotel with 30 employees.

  • Trained and developed team members, devised and implemented formal marketing and operational plans.

  • Devised and implemented annual marketing, financial, and capital improvement programs.

  • Formulated and deployed transient/group inventory restrictions and pricing strategies to maximize revenue from a rate and occupancy perspective.

  • Analyzed and reviewed business processes, identified areas for improvement relating to quality management.

  • Developed rates and group ceilings.

  • Reviewed weekly (14-day) and monthly occupancy and revenue forecasts (30-60-90).

  • Reviewed End of the Month reports.

  • Prepared annual budget and Strategic Sales Plan.

  • Planned, developed, and implemented programs to enhance workplace incentives and decrease staff turnover.

  • Created training programs for all departments.

  • Developed cost containment program.

  • Developed forecasting, price strategies and inventory control.

  • Acquired property with 22 out of 124 rooms in operation at time of acquisition.  Renovated property to meet Best Western product improvement plan

  • Managed group block activity.

  • Monitored Central Reservation System and Global Distribution Systems.

  • Supervised and trained Reservations Department.

  • Coordinated Daily Revenue and Weekly Sales and Staff meeting.

  • Organized and evaluated office procedures to ensure an effective and efficient flow of work.

  • Monitored work-in-progress and reassigned staff as needed.

  • Monitored front desk staff to ensure quality customer service.

  • Supervised office personnel ensuring all duties were performed accurately and timely.

  • Supervised all personnel to ensure that workflow met high company standards.

  • Stayed informed of all federal and state regulations that affect the company and employees.

  • Analyzed workload and assigned staff accordingly.

  • Coordinated Tour and Travel groups from start to finish.

  • Coordinated room status with Front Desk and Custodial Department.


 

2004-2009       Capitol Character Foundation, Inc.

      Founder and President

      Harrisburg, PA

 

  • Founded this non-profit organization devoted to bringing smiles and fun to regional children confined to extended hospital stays.

  • Organized and participated in monthly visits to local hospitals.

  • Planned and coordinated an annual Valentine's Day Ball to raise fund


 

2004-2012       Four Points by Sheraton – A Starwood Hotels Franchised Property

President/General Manager

Lexington, KY

 

  • Operated and managed hotel during start and completion of Hotel Development Project and achieved profitability in second month of operation.

  • Completed $3.4 million renovation and obtained national franchise flag, Four Points by Sheraton

  • Trained and developed team members, devised and implemented formal marketing and operational plans.

  • Devised and implemented annual marketing, financial, and capital improvement programs.

  • Formulated and deployed transient/group inventory restrictions and pricing strategies to maximize revenue from a rate and occupancy perspective.

  • Analyzed and reviewed business processes, identified areas for improvement relating to quality management.

  • Developed rates and group ceilings.

  • Prepared weekly (14-day) and monthly occupancy and revenue forecasts (30-60-90).

  • Prepared End of the Month reports.

  • Prepared annual budget and Strategic Sales Plan.

  • Planned, developed, and implemented programs to enhance workplace incentives and decrease employee turnover

  • Created training programs for all departments.

  • Developed job costing, cost containment program and budgeting processes.

  • Developed forecasting, price strategies and inventory control.

  • Managed group block activity.

  • Monitored Central Reservation System and Global Distribution Systems.

  • Supervised and trained Reservations Department.

  • Coordinated Daily Revenue/OPS and Weekly Sales and Staff meeting.

  • Organized and evaluated office procedures to ensure an effective and efficient flow of work.

  • Monitored work-in-progress and reassigned staff as needed.

  • Monitored front desk staff to ensure quality customer service.

  • Supervised office personnel ensuring all duties were performed accurately and timely.

  • Supervised all personnel to ensure that workflow met high company standards.

  • Stayed informed of all federal and state regulations that affect the company and employees.

  • Analyzed workload and assigned staff accordingly.

  • Coordinated Tour and Travel groups from start to finish.

  • Coordinated room status with Front Desk and Custodial Department.

  • Coordinated group, VIP, and unusual reservation requirements with Operations Department and desk clerks.

  • Successfully managed the property through the single largest Equestrian event ever held in the United States, World Equestrian Games in 2010


 

2007-2012            Capitol Entertainment Group/Spice Restaurant

President/CEO

Harrisburg, PA

 

  • Owned and operated Spice Restaurant at “The Heart of Restaurant Row” in downtown Harrisburg, PA.

  • Completed a $450,000 renovation in order to reposition this restaurant in the market.

  • Implemented new food and beverage menus.

  • Trained and developed a new management team and staff.

  • Developed an extensive marketing campaign.

  • Repositioned the restaurant into a modern “South Beach” open-air theme.

  • Completed an extensive rewiring of lights and sound systems.

  • Generated a monthly profit in only our second full month of operation.







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