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Lisa Pederson


Name : Lisa Pederson
Industry Type : Energy Consultant / Customer Development Program / Business Development Coordinator
City & State : Mount Horeb, WI
Job Title
Relocation Preferences : Engineers
Objective : United States
Resume :  


 


Lisa
A. Pederson


1117 Temple Drive, Mount Horeb, WI 53572 (608) 213-4426 lisapederson1[at]aol.com



 



SUMMARY OF QUALIFICATIONS



      
Business development professional
with fourteen years of experience in public relations, sales, and energy
conservation.



       Over ten years of management
experience, including training and mentoring of up to twenty team members.
(Interviewed, trained, and scheduled employees incorporating sales skills; role-play
focusing on increasing sales, while maintaining positive morale and exceptional
customer service.)



       Entrusted to recommend and develop
specialized programs, standard documents, customer communications, and
promotional materials.



       Highly proficient in Microsoft Office
and Windows Vista, additional experience with Project Manager, Lotus Notes,
Solomon, SalesLogix, Act, Watts, Star, and other customer relationship
management (CRM) software programs.



       Excellent knowledge in public
relations as well as the ability to interface with all levels of management.



       Strong analytical, organizational,
and communication skills.



       Self-sufficient and adept to meet
crucial deadlines.



 



CAREER ACHIEVEMENTS

Energy
Consultant / Customer Development Program / Business Development Coordinator



       Currently managing the development of
a customer expansion program that will improve customer relations, increase
awareness of the Schools & Government Program and boost responsiveness to
education & training programs.



       Continued standardization of
statewide customer communications, promotional materials, and special programs
for energy advisors to support achievement of program goals.



       Coordinate the implementation of
special energy efficient programs and efforts with various vendors,
contractors, customers, and/or consultants.



 



Energy
Consultant / Energy Manager



       Conducted energy surveys to help
identify energy saving opportunities for schools & government facilities and
aided customers in developing an energy action plan. Assisted in reviewing
retrofits, renovation and new construction projects, along with guidance on new
technologies to save energy & money. 



       Consistently averaged within the top
three energy advisors for several years, and exceeded savings goals in all
categories by a minimum of 15% on an annual basis.



       Assisted schools and government
organizations in achieving and exceeding $5,454,052.00 in annual energy savings
for the state of Wisconsin and secured $1,422,350.00 in financial incentives
for customers.



 



Regional
Office Manager, Sales & Operations and other Management History



      
Successfully opened two office locations.



      
Coordinated strategic alliances
with key organizations such as The Building Owners & Managers Association
of Chicago (BOMA), and NICOR Energy Inc.



      
Interviewed, trained, and scheduled
employees.



      
Trained
employees on
sales skills with role-play focusing
on increasing sales, while maintaining positive morale and exceptional customer
service.



 



EDUCATION & TRAINING



       Fundamentals of Lighting Efficiency,
UW Madison CEU 2010



       Sales Plasticity and Leadership
Plasticity Workshop(s), Christine McMahon & Assoc. 2005, 2007, 2009



       Building Mechanical Systems,
Department of Engineering, UW Madison CEU 2008



       Facilities Management Certification,
Wisconsin Assoc. of School Business Officials (WASBO), 2008



       Fundamentals of HVAC, Dept. of
Engineering, UW Madison WI, CEU 2005



       Practical Energy Management, Energy
Center of Wisconsin, 2003



       Optimizing Fans and Pumps, Energy
Center of Wisconsin, 2003



       Fundamentals of Energy Auditing, Dept.
of Engineering, UW Madison CEU 2002



       The Association of Energy Engineers, Energy
Managers Training Program, 2002



       Coldwell Banker School of Real
Estate, Oak Brook IL, 1999



       Moraine Valley Community College,
Palos Hills IL, 1994



 




DETAILED PROFESSIONAL EXPERIENCE



Focus On Energy Schools & Government Program,
Cooperative Educational Services Agency (CESA10)



Focus on Energy is Wisconsins
statewide energy efficiency and renewable energy program. Services are
delivered by a group of firms contracted by the State of Wisconsin Public
Service Commission. The goals of this program are to encourage energy efficiency
and use of renewable energy, enhance the environment, and ensure the future
supply of energy for the state of Wisconsin.



 



Program
Development Coordinator, Schools & Government Program 2008-Present



Presently develop additional energy efficiency services
that support schools and government facilities, continuing research and
recommending enhancements to the current offerings; standardizing customer
communications, promotional materials, and special programs for energy advisors
to achieve their goals.



      
Manage Customer
Development Program for sector; implementing and promoting energy saving
products, services, materials and program enhancements that support achievement
of goals.



      
Presently
managing grant application procedure for statewide schools & government
cash back rewards intended for technologies including, lighting, food service
equipment, heating, ventilation and cooling systems, computer network control,
renewable energy and other miscellaneous project measures.



      
Increasing small
customer development program to improve customer relations, increase awareness
of the program and boost responsiveness to education & training programs by
creating an awareness of the tool lending library and other services available.



      
Evaluate and
plan participation at conferences and events, including review of promotional
activities, materials, and displays centered on selected energy efficiency
themes and promotions.



      
Recommend and
develop specialized programs, standard documents, customer communications, and
promotional materials for use by Energy Advisors.



      
Prepare periodic
reports on program activities for Wisconsin Energy Conservation Corporation
(WECC) and any other reports as assigned.



      
Responsible for
designing a marketing & sales techniques handbook to support statewide
representatives in time management and deliverance of program offerings.



 



Energy
Advisor, Schools & Government Program 2001-2008



Account Manager for K-12 school districts and
government facilities in Wisconsin.



      
Conducted Phase
I and II energy surveys to help identify and evaluate energy saving
opportunities; including low or no investment items.



      
Identified
savings opportunities in operations and the development of cost effective
energy saving projects.



      
Offer technical
assistance in reviewing retrofit, renovation and new construction projects, and
provide advice on purchasing Energy Star or other energy saving
equipment.



      
Assisted
organizations in securing financial incentives to off-set project expenditures.



      
Aided schools
and government organizations in achieving and exceeding $5,454,052.00 in annual
energy savings and secured $1,422,350.00 in financial incentives for customers.



      
Consistently
averaged within the top three performers for six years, and exceeded savings
goals in all categories by a minimum of 15% on an annual basis.



      
Presented the
Focus on Energy Program, process, and audit reports to numerous school boards,
facility managers, and peer groups; including area Buildings and Grounds
Meetings from 2001-2008; and the K-12 Energy Education Courses (KEEP) NR 734 UW
Stevens Point: Wisconsin School Building Energy Efficiency Workshop.



      
Previous member
of Madison Metropolitan School District Energy & Facilities Committee,
Green and Healthy Schools Advisory Committee for the State of Wisconsin &
Department of Public Instruction (DPI), and the LEED Certification Committee
for the Monona Terrace (Madison) by providing consultation of new technologies
and securing incentives.



      
Assisted in the
development and process of the WASBO Facilities Management Certification
Program; overseeing curriculum, staffing, and conference presentation.



      
Designed
auditing survey forms and custom project recommendation forms for statewide
representatives to assist in prioritizing site visits and customer
correspondence.



 



 


Famous Footwear Corporation / Brown Shoe Company, Inc.
1999-2001


A nationwide retailer of brand name shoes such as
Nike, Timerland, Rockport, Naturalizer, Keds, and Buster Brown with over 925
retail outlets.



 



Sales
and Operations, Executive Assistant



Assisted VPs with all aspects of their position(s),
including but not limited to; managing nationwide relocations for district and
store managers, preliminary management of sales & payroll estimates,
P&L analysis, in addition to managing, leasing and contracting maintenance
of all corporate vehicles including 30 fleet vehicles.



 



 



Additionally responsible for invoice review &
approval, travel arrangements, and expense report management for nationwide district
managers & executive staff.



 



 



Energy Masters International, Inc. / Energy Solutions
Intl. 1996-1999



EMI was the unregulated energy services division for
the St. Paul, Minnesota based utility Northern States Power Company (now Excel
Energy).



 



Regional
Office Manager, Sales & Operations, West Chicago, IL 1998-Jan. 2000



As the liaison for the regional office, and upon
opening this office location, activities included coordinating strategic
alliances with key organizations such as The Building Owners & Managers
Association of Chicago (BOMA), NICOR Energy Inc., as well as selected
distributor and manufacturers representatives. Assisted with development and
management of joint promotional programs within selected marketing channels;
negotiated contracts with outside vendors, managing vendor accounts, assisting
in all aspects of sales and operational resources for the Eastern United
States.



 



Regional
Office Manager, North Chicago, IL May 1997-1998



Upon directives for opening this new office,
responsibilities included providing all support activities for sales and operations
including coordination, summarization, and analysis of regional P&L
operating results. Aided in project development activities throughout the
selling cycle; assisted in proposal generation and presentation.  Other activities included processing new hire
paperwork, insurance issues, vendor account management, office inventory and
equipment maintenance, and training regional sales staff/employees during the
implementation of customized software programs.



 



Corporate
Administrative Assistant, St. Paul, MN April 1996-Nov. 1996



Responsible for generation of sales contracts,
proposals, and correspondence between sales representatives and operations dept.
Assisted Human Resources with various activities that included payroll,
personnel issues, and personnel file management.



 



 



Consumer Programs Incorporated 1993-1996



CPI (also known as Sears Portrait Studio) is a
nationwide photography studio, based in St. Louis, Missouri, operating within
major retail environments.



 



Studio
Manager, Mall of America, Bloomington, MN 1995-1996



As studio manager responsibilities included sales
& operations activities such as financial analysis and inventory control, together
with taking multiple portraits of children, adults and families in the studio
and creating a portfolio of poses; interviewing, training and scheduling
employees. practicing sales skills with role-play focusing on increasing sales,
while maintaining positive morale and exceptional customer service, partnering
with the Sears store manager and assistant manager to achieve the planned
goals, and complying with CPI and Sears policies and procedures.



 



Studio
Manager, Orland Square Mall, Orland Park, IL 1993-1995



Promoted to manager after one year of service as a
photography sales associate; responsibilities are as listed above.



 



 



Professional MEMBERSHIPS,
AWARDS & INTERESTS



      
Association of
Energy Engineers, Affiliate Member 2001-2012



      
Wisconsin
Association of District Administrators (WASDA) and Wisconsin Association of
School Business Officials (WASBO), Affiliate Member 2001-2012



      
Member of
(WASBO) Facilities Certification Committee for Educating Buildings &
Grounds Management 2005-2012



      
Received Friend
of the Year Award, from Wisconsin Assoc. of School Business Officials (WASBO)
2006



      
Received Market
Effect Reward & Certification of Appreciation, Milwaukee School of
Engineering 2002



      
American Society
for the Prevention of Cruelty to Animals (ASPCA), Member 2007-2012



      
Pit Bull
Rescue Central, Inc.
(PBRC) 2009-2012



      
State of
Wisconsin's Endangered Resources Program, Member 2008-2012



      
Environmental
Defense Fund; Land, Water and Wildlife Endangered Species Campaign 2008-2012



      
Madison Lakes
Yacht Club, Lake Mendota, Madison, WI 2000-2011



 





 









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