GEORGE M. SHAW
6656 East Sweetbriar Trail, Myrtle Beach, SC 29588
(843) 655-4481
Georgeshaw78[at]hotmail.com
OBJECTIVE
Obtain a management position at an industry-leading company where my skills and experience can be utilized.
EDUCATION AND CERTIFICATION
Certified: Meetings and Convention Management American Hotel & Motel Association
Associate Degree SUNY Morrisville, Morrisville, New York
PROFESSIONAL EXPERIENCE
General ManagerJuly 2010 - Present
Oceana Resorts, Myrtle Beach, SC
Oversee daily operation of hotel.
Generate yearly operational budgets for hotel and supply information for yearly HOA budget.
Work together with unit homeowners in regards to customer feedback and unit upgrades and renovations.
Plan projects by meeting with contractors and obtain proposals and oversee all building renovations and upgrades.
Weekly room and maintenance inspections.
Room allotment control.
Purchase operational supplies.
Approve and code all invoices and payroll and submit for processing.
Responsible for hiring, training and termination of employees.
Generate weekly employee schedules
Conduct monthly supply inventory
Review monthly P&L reports and discuss any discrepancies.
General ManagerOctober 2008 July 2009
Strand Development, Hampton Inn Northwood, Myrtle Beach, SC
Certified in Hilton OnQ Property Management System.
Oversee daily hotel operations and outside sales.
Generate daily, weekly, and monthly forecasting.
Generate weekly sales reports to all executive management.
Room allotment control.
Purchase all operational and maintenance supplies.
Handle customer inquiries and complaints.
Review monthly P&L statement and produce a variance report explaining any discrepancies.
Approve and code all invoices and payroll and submit for processing.
Make sure hotel is able to pass quality assurance inspections at any given moment.
Responsible for hiring, training, and terminations of employees.

Assistant General Manager December 2007 October 2008
Strand Development, Hampton Inn Broadway at the Beach, Myrtle Beach, SC
Oversee daily hotel operations.
Assist General Manager to create budget for following year.
Room allotment control.
Weekly employee scheduling.
Handle customer complaints and inquiries.
Responsible for hiring, training, and terminations of all front desk agents, and breakfast hosts.
Assist in overseeing public area renovations.
Conduct weekly room and maintenance inspections.
Assist with group sales.
Approve payroll for front desk, maintenance, and breakfast department.
Make sure hotel is able to pass quality assurance inspections at any given moment.
CCOMPUTER KNOWLEDGE

Proficient in all internet application and search engines, Excel, Word, Outlook, PowerPoint, and various property management systems.

LLANGUEGAGES

Fluent in English, Portuguese, and Spanish.

R REFERENCES

Furnished upon request.