Name : Dipak JAJAL
Industry Type : Building Products - Equipment
City & State : Dubai, Dubai
Job Title General Manager
Relocation Preferences : Yes
Objective : Re: Senior Management Position

I have extensive and rich experience in all aspects of sales, marketing, accounts management and customer care, client relationship within Energy, Oil & Gas, Construction and Infrastructure in GCC, ME including Saudi Arabia, UAE and India. I am proficient in generating, developing relationships and additional business with existing and new clients by providing outstanding service. Executed daily operations of creating design proposals, prequalification documents, and catalogues, seminars & technical Presentations, Field Trials, for participating in tenders and was actively involved in the commercial discussion and negotiations. Highly adept at interacting and coordinating with various clients and a large group of assistants. My ample management skills and expertise justify my inclusion in your management team.

Proven record of excellence, resourcefulness, initiative and dynamic leadership during my career, I have consistently proven my ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure, while operating under rigorous deadlines. Analysing all activities improving the sales, monitoring & streamlining margins, operations profitability through expense control and cost optimization to meet the budgeted performance.

With an innate sense of task prioritization, managerial aptitude, training & development and result oriented attitude towards accelerating organizational growth in a competitive environment, I believe that my professional level is apt to look outward for a challenging position, requiring complete grasp of overall companys infrastructure, and business expansion.

The highlights of my areas of expertise that may be of interest to you include:

Strategy Mission/ Vision & Planning
SBU / Profit Centre Operation & Management
Profit & Loss Responsibilities & ROI Management
General Business Administration
Operations Management
Budget Planning & Cost Control
Corporate Relationship Management
Channel Partners Development & Management
(MEA / GCC Region)
Business Diversification, JV & Consortium Management
Risk / Change Management
Overall Perception of Business Risks & Rewards
Resource Mobilization & Deployment, KPI Monitoring
Sales / Marketing Management
Business Development and Promotion
Market Expansion/ Penetration (Vertical & Horizontal)
Market Analysis/ Research, Competitor Analysis
Market Expansion/ Penetration
Account Development / Key Account Management
Support Role in QA / QC and Management
Support Role in Finance & HR

I trust that my credentials will lead us to a fruitful interview session. Kind Regards,
Resume :  
Re: Senior Management Position

I have extensive and rich experience in all aspects of sales, marketing, accounts management and customer care, client relationship within Energy, Oil & Gas, Construction and Infrastructure in GCC, ME including Saudi Arabia, UAE and India. I am proficient in generating, developing relationships and additional business with existing and new clients by providing outstanding service. Executed daily operations of creating design proposals, prequalification documents, and catalogues, seminars & technical Presentations, Field Trials, for participating in tenders and was actively involved in the commercial discussion and negotiations. Highly adept at interacting and coordinating with various clients and a large group of assistants. My ample management skills and expertise justify my inclusion in your management team.

Proven record of excellence, resourcefulness, initiative and dynamic leadership during my career, I have consistently proven my ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure, while operating under rigorous deadlines. Analysing all activities improving the sales, monitoring & streamlining margins, operations profitability through expense control and cost optimization to meet the budgeted performance.

With an innate sense of task prioritization, managerial aptitude, training & development and result oriented attitude towards accelerating organizational growth in a competitive environment, I believe that my professional level is apt to look outward for a challenging position, requiring complete grasp of overall companys infrastructure, and business expansion.

The highlights of my areas of expertise that may be of interest to you include:

Strategy Mission/ Vision & Planning
SBU / Profit Centre Operation & Management
Profit & Loss Responsibilities & ROI Management
General Business Administration
Operations Management
Budget Planning & Cost Control
Corporate Relationship Management
Channel Partners Development & Management
(MEA / GCC Region)
Business Diversification, JV & Consortium Management
Risk / Change Management
Overall Perception of Business Risks & Rewards
Resource Mobilization & Deployment, KPI Monitoring
Sales / Marketing Management
Business Development and Promotion
Market Expansion/ Penetration (Vertical & Horizontal)
Market Analysis/ Research, Competitor Analysis
Market Expansion/ Penetration
Account Development / Key Account Management
Support Role in QA / QC and Management
Support Role in Finance & HR

I trust that my credentials will lead us to a fruitful interview session. Kind Regards,

PERSONAL INFORMATION
Nationality : Indian
Gender: Male
Date of Birth : 15/10 1959
Language : English and Hindi, Written and Spoken
Current Position : General Manager
Driving License: UAE, Oman, Saudi Arabia
Visa Status: Valid UAE Employment Visa
Notice Period: Available at short notice

PROFILE
Senior Management Professional with 28 years in high-impact senior leadership roles that emphasized turnaround strategies within the Energy, Oil & Gas, Construction & Infrastructure Project Development Industry in MEA / South East Asia Region including UAE, GCC / ME & India with leading companies .
Proven record of accomplishments, piloting and driving businesses into new marketplaces.
Track record includes leading strategic initiatives to catapult per annum revenue, penetrate new markets, and capture opportunities to accelerate expansion, increase revenues and improve profit contributions.
Executive strategist adept at designing and launching powerful business development /sales plans.
Vast exposure and experience in operations management, sales, marketing, business development, financial, procurement, distribution channel development & management, human resources management including B2B B2C & B2B2C Projects Management. Proven success benchmarking pace-setting results across key performance metrics.
Well connected with potential business pockets like local & international EPC & MEP Contracting Companies Oil & Gas/Energy Sector, Power & Water Sector, Consultants & Project Management Teams in the Region, Utilities and Ministries, Regional & Local Lead Engineering, Trading & Contracting firms.
Widely travelled in the entire Middle East Region and Indian Sub-continent and well aware of the business trends & culture.
Known for sound fiscal and operational management and pace-setting results.
Extensive history in recruiting, motivating, and leading top executive management team members.


EDUCATION AND FORMAL QUALIFICATIONS
Bachelor of Engineering (Bachelors Electrical Engineering)
Faculty of Technology & Engineering, M.S. University, Baroda, India
Chartered Engineer, MIE, Certificate No. M 105393/5, 11 January, 1994

SOFTWARE SKILLS
Proficient in the use of: MS-Office (Word / Excel / PowerPoint),
Internet & E-mailing

REFERENCES
Available upon request

CORE COMPETENCIES

Strategy Mission/ Vision & Planning
SBU / Profit Centre Operation & Management
Profit & Loss Responsibilities & ROI Management
General Business Administration
Operations Management
Budget Planning & Cost Control
Corporate Relationship Management
Channel Partners Development & Management (MEA / GCC Region)
Business Diversification, JV & Consortium Management
Risk / Change Management
Overall Perception of Business Risks & Rewards
Resource Mobilization & Deployment, KPI Monitoring
Sales / Marketing Management
Business Development and Promotion
Market Expansion/ Penetration (Vertical & Horizontal)
Market Analysis/ Research, Competitor Analysis
Market Expansion/ Penetration
Account Development / Key Account Management
Support Role in QA / QC and Management
Support Role in Finance & HR

PROFESSIONAL EXPERIENCE
Jun-2006 to date General Manager
Al-Hassan Group of Companies - UAE
Dubai, UAE

Provide highly strategic and tactical leadership as General Manager (UAE) of this leading Group (4 companies) headquartered in Oman engaged in the business of Trading-(Electrical, Mechanical, Instrumentation and Engineering & Technical Products / Equipments / Solutions), LV & MV Switchgear Manufacturing as well as Engineering & Construction, producing US $ 500 Million in Annual Sales revenue.
Maintain complete autonomous decision making authority within the areas of strategic planning, new business development and diversification, sales and marketing, finance, operations, procurement, human resources, legal compliance, Information Technology with overall P & L performance functions & responsibilities.
Work directly with the Chairman, Managing Director & Board Members to set both strategic and operational goals and objectives. Directly supervise 7 Senior Strategic accountable for the entire UAE Operations.

Key Strategic Accomplishments:-
Spearheaded and successfully launched the EPC Services of the company in UAE and got the company enlisted / pre-qualified with Oil & Gas, Utilities, MNCs in the Abu Dhabi & UAE.
Credited with the role of managing successfully the setting up of the switchgear manufacturing plant of the company in UAE. Recruited top management team for controlling the operations of the company.

Roles Performed:-
Provide the Chairman / MD / Board with the organizational information it needs for its governance responsibilities. Maintain and develop the interface between the Board and management. Propose and define the strategy for revenue generation to the Board / MD / Chairman.
Present to the Chairman / MD / Board, a tactical operating and financial plans in line with the agreed Vision and Strategic Plan as well as short / long term Objectives.
Develop companys operating objectives, and strategies in accordance with overall corporate business plan.
Grew Annual Revenue of the company from AED. 45 Million to AED. 175 Million, surpassing management expectations and forecasts. Achieved and maintained profitability of 200 % with sales growth of over 300 %. Promoting sales of company Products through direct sales to Commercial Construction/ Power & Water / Utilities / Infrastructure / EPCs / Oil & Gas / Energy Sector / Dealer Channel Network, through participating in Large Volume Tenders.
Develop operating policies in conjunction with various functional executives and direct development and implementation of procedures required to carry-out the objectives of each.
Ensure that the relationships between the organization and its stakeholders are open & transparent and co-operative. Support the Chairman / MD / Board in its primary responsibility of strategic planning & execution.
Establish an organizational climate conducive to maximizing employee potential and productivity. Maintain and develop teamwork within the management members & functional staff.
Financial analysis for the company and setting up budgets, ensuring efficient operational management of the business. Financial Analysis for all activity, improving the sales, monitoring & streamlining margins, operations profitability through expense control and cost optimization to meet the budgeted performance as well as achieving / surpassing the operational profit.
Track all departments performance and review their activity, as well as recommend strategies to the related managers.
Identifying new areas of opportunity for fast growth. Establishing and reviewing Development, sales growth, marketing with analysis to the situations.
Provide the MD/ Board with analysis for growth. And development plans and strategies to gain the highest growth and return on investment.
Actively involved in sourcing, negotiating and launching new products in the territory and dealing with the principals at all levels.


Mar-2000 Jun- 2006 Group Business Manager (Regional-MEA)
Al-Masaood Oil Ind. Supplies & Services Co. LLC
Abu Dhabi, UAE

Directed daily operations and business plan implementation of this leading company engaged in the business of Oil Field Supplies & Services and be a key member of a management team producing US $ 250 Million in Annual Gross Sales revenue having total staff strength of 900. Fully accountable to the General Manager / Board of Directors / MD to provide visibility and monitor productivity. Directly supervised 6 managerial team members.

Key Strategic Accomplishments:-
Spearheaded and managed to successfully launch the Cathodic Protection Services on Turn-Key basis for the UAE Region contributing US $ 8K in Annual Sales.
Provided seasoned strategic planning expertise and delivered business solutions by launching Inspection related Services related to NDT Inspection, Tubular Inspection & ROV Inspection areas. Pre-qualified with major Oil & Gas Companies in the region and established technical acceptance generating annual business in the range of US $ 100K 300.
Played major role in the development and launching of ROV Inspection Services for the SUBSEA Pipeline & Installation in partnership with a reputed organization. Pre-qualified with Offshore Operating companies generating Annual Business of US $ 4 Million.
Played major role in successfully launching Flow Control Equipments in partnership with a reputed manufacturers. Pre-qualified and managed technical acceptance with leading MNCs. Grew Annual Business from zero to US $ 3 Million.
Successfully launched the Hydrocarbon Drill Cutting Related Services for various operating companies in the region generating US $ 7-12 Million in Annual Sales Revenue.
Identified as potential opportunity and launched successfully the Offshore handling Devices and Lifting Equipments.
Developed Offshore and Marine Load Monitoring System Business and other Control Devices in cooperation with a leading MNC manufacturing Systems and components for such Applications & Systems.
Streamlines Casing & Tubing Pipe Business & won 3 yrs price agreement award amounting to 35 Million US$ with an offshore operating (E & P) company.
Played crucial role in developing a range of Electrical and Electro-Mechanical Product Line relevant to Oil & Gas Sector, Power, Water, Infrastructure Projects and Commercial / Industrial Construction (MEP & Instrumentation).
Credited with the role of managing successfully development of new product line related to Drilling Technology.



Roles Performed:-
Responsible for exploring, identifying and seeking business opportunities in the B2B projects business for the company products and services in the Oil & Gas Sector ENP / EPC & Drilling in Abu Dhabi Region, in the assigned territory of Middle East Region covering the entire GCC, Iran, Yemen, Syria, Iraq and other North African Countries.
Grew Annual Sales of the company in the new business areas from ground zero to AED. 200 Million gradually over a period of 3 years & streamlined these business areas
Established contacts and developed relationships with clients in order to secure business.
Worked closely with the Top Management. Provided advisory services to Sales Team / Corporate Office, Country Managers in the Region Reported to the GM and Board for Strategic Decision making, budgeting, for ecasting and advised on Investments and Returns
Advised and resolved bottlenecks and problem areas
Chaired Meetings determined and defined operational strategy in order to maximize market share and profitability.
Initiated and organized what is required to achieve the business objectives in the major projects.
Executed daily operations of creating design proposals, prequalification documents, and catalogues, Seminars & Technical Presentations, Field Trials, for participating in tenders and was actively involved in the commercial discussion and negotiations.
Travelled extensively as a Corporate Ambassador, generating high visibility for the company. Identified new markets to penetrate and recommended strategic plans to increase business.
Organized and managed Trade Shows & Exhibitions.

Apr-1994 Feb-2000: Business Manager Middle East & Africa Region
Emirates Transformers & Switchgear Ltd
JAFZA Dubai, UAE
IEO TRANSFORMATOREN B.V, Breda, The Netherlands

Provide leadership and direction as Business Manager Middle East & Africa Region of the company engaged in the business of manufacturing and distribution of Transformers & Switchgears (Power Up to 20 MVV 36 KV) & Distribution (Up to 2.5 MVA 36 KV), Transformers to IEC 76, BS 171, NEN 27161, Package Substations up to 1600 KVA with Lucky-UK RMU, Oil Type or SF6 Gas Type, L.V. & MV Switchgear Assemblies and Equipments. The Annual Turnover over of the company exceeded over US $ 33 Million and it had total regional staff strength of 100. Reported directly to the Chairman.

Key Strategic Accomplishments:-
Responsible for managing strategic and tactical sales planning for promoting the sales of Transformers & Switchgears for the assigned territory of MIDDLE EAST / AFRICA Region through Distributor Channel Management to ensure that market penetration, brand visibility, growth, market share and profits are maximized.
Direct responsibility for achieving Revenue Budget set and agreed with the Management including profitability forecast including the preparation and implementation of annual operational plan with business management in individual markets.
Achieved sales growth of 100%.
Contributed to annual business planning process with other areas in order to create clear goals for the business which reflect marketing priorities for the Products of the company.
Identified, selected and appointed Distributors for the Region. Responsible for Distributors / Third Party relationship management, implementation of Annual Operations plan to achieve set objective. Strategizing and supporting large bids / tenders.
Reviewed Distributor performance on monthly basis to ensure Distribution performance inline with objectives. Ensured the Distributors sales teams possess acceptable levels of knowledge and skills required to achieve planned objectives.
Provide technical / financial /marketing support to the Channel Partners for enhancing the sales of the products in the assigned territory. Organized and managed Trade Shows/ Exhibitions.
Successfully managed to open new markets like Qatar / Kuwait/ Saudi Arabia / Yemen/ Jordan/ Cyprus/ Syria / Lebanon/ Bahrain / Bangladesh / Kenya / Uganda /Libya / Algeria / Nigeria & selected niche African market segment.
Conducted market studies and survey to determine market conditions and potential.
Introduced the company to major Utilities (Electricity Supply Companies) and other major end users from Petro-chemicals and Oil companies, Refineries, Government Departments and Private Sector Projects.
Successfully managed to penetrate in the Private Sector through Project Management Teams (PMT), Consultants, and Contracting and Engineering firms in the region for their Turnkey Projects.
Documented the Sales and Marketing Manual for ISO-9001 Requirements and reviewed the same for period audits by KEMA, EQ Net Member.
Played major role in the building of the image of the organization at International / Global meets through Exhibitions and Trade Shows.

Feb-1990 Mar-1994 Senior Sales Engineer
ADWAN Marketing Co. Ltd. (Electrical Division)
Al-Khobar, KSA

Responsible for enhancing profitability, sales, and market share through the implementation of strategic and tactical sales plans for promoting the sales of Electrical / Instrumentation & Test Measuring Instruments through Corporate companies from Oil & Gas Industry EPC & MEP Contractor engaged on Oil & Gas (Aramco + Jubail Belt) & Power (SCECO-E) Sector Projects in the assigned territory of Eastern Province of Saudi Arabia through Project Sales. Fully accountable to the Branch Manager, Eastern Province, Saudi Arabia
On the allotted Key Accounts, grew Annual Sales from ground SR. 4 Million to AED.10 Million of the company by, strategizing business development efforts to outperform corporate targets every year of tenure.
Direct responsibility for achieving Revenue Budget set and agreed with the Area Sales Manager including profitability forecast.
Promoted sales of Electrical / Instrumentation & Test Measuring Instruments Products of Saudi Cable Co/ Riyadh Cable Co., Saudi Pipe Co. Ltd, Saudi Ega Ltd, Raychem Saudi Arabia Ltd, General Electric Co. & GE Group of Companies, Appleton Electric Co, Hawke Cable Glands Ltd, USA, Alpha Wire Corporation, USA, Simel, France, Wheatland, USA, W.J. Furse & Co. Ltd. UK, Matsushita Electric Co. US, MK Electric-UK & MK Electric (Singapore) Pte Ltd, GENT Ltd (MK Group), UK, 3M Gulf Ltd. USA, Klein Tools, USA, Almetek Industries Inc. USA, Unix, USA, Instrumentation.
Maintained market share of products and business development by analyzing and cross checking competitors activity.
Revitalized and strengthened relationships with top management of multinational/ international companies, which accelerated revenue growth and improved, market position.
Communicated with clients frequently to understand their requirements and the principal manufactures.
Followed up with Consultants, PMT, End Users & EPC as well as MEP Contractors for product information and approvals.
Techno-commercial negotiations with customers and principal suppliers to optimize the profit level.
Maintained up-to-date MIS and business forecast, projections of the yearly Annual sales.
Coordinated technical seminars, industrial Exhibitions and Trade Fairs.

Feb-1985 Jan- 1990 Deputy Manager- Business Development & Management
Best & Crompton Engineering Ltd. Baroda, India

Sales, Registration & PQ Procedures, Tendering, Negotiating & Closing the orders, Business Development & Management as well as operation for the Branch covering Western India.

Aug-1981 Feb-1985 Sales Engineer
Solar X-Techno Marketing Services Pvt. Ltd.
(Nagpur Txfr Pvt Ltd & Mark Switching System Pvt. Ltd)
Bombay, India

Sales, Registration & PQ Procedures, Tendering, Negotiating & Closing the orders, Business Development & Management as well as operation.





SUMMARY of CAPABILITIES as on TODAY:

Strategic Management & Leadership

Plan and control the Company activities including overall supervision of technical & commercial matters.
Co-develop the division's policies & procedures and monitor their implementation.
Market your business in the best possible way with a high degree of customer's awareness (market development & customer satisfaction).
Improve and maintain customers' satisfaction.
Develop analysis of statistical information in order to determine and monitor own performance.
Monitor general accounting input according to budget outlines i.e., watch your expenses and direct cost.
Responsible to build, nurture and leverage the power of team work.
Duty to keep staff at the highest level of skills necessary to meet deadlines.
Develop with the executive manager plans to enhance revenues and create growth.
Prepare reports that outline division operating mischief's (i.e. delays in payments, wrong specs, suppliers misunderstandings, customer's complaints) and quickly attend to them.
Coordinate the preparation of companys budget and the financial forecasts.
Design, establish and maintain the company structure and staffing requirement according to budget.
Devise and follow achievable monthly objectives for staff and business units in terms of job completion as scheduled, quality service and full working potentials.
Improve on processes and procedures through better staff coaching.
Help Business units managers on day-to-day problems, maintenance issues, decision making and team spirit.
Address every activity on the value-added objective and enhanced performance that include:
- Product development
- Staff training
- Increased productivity with cost effectiveness
- Bottom line profit

Business Development:

Manage and identify, evaluate, develop and profile new business opportunities and clients within the local market to promote and expand the market share of the company.
Develop strategic alliances with top notch local & international clients with the objective to strengthen the companys chances of pre-qualifying and succeeding in winning new contracts.
Develop and maintain data base of new tenders, opportunities and clients and ensure that the company is registered / pre-qualified.
Analyze the data and forecast market trends.
Develop and build relationships with key personnel from existing and new clients.
Follow up on all works at hand and new submissions, liaise and coordinate between the various operating business units Clients.
Attend and participate in related meetings, conferences and exhibitions.
To promote and maintain a high level of visibility for Companys services in the local market.
To maintain high level relationships with the Companys existing clients and partners.
To develop new relationships with key clients and technology providers.
To secure new sources of viable business for the Company.
To maintain detailed sales and marketing trends.
To identify business opportunities and work with customers to understand requirements.
To generate and present proposals to customers.
To provide ongoing high grade commercial intelligence to Company's strategic decision makers.
To maintain commercial direction and budgets set in the companys Strategic Sales Plan by ensuring that budgeted sales forecasts are achieved.
Increase companies share in the local market.
Any other duties as assigned by the Chairman from time to time.





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