Objective: Eager to contribute to the growth of a progressive company with quality products and services by integrating and utilizing my experience in sales, business management, and marketing.

Profile: Creative and result-oriented Salesperson with more than 15 years experience in selling merchandise, such as rugs, wood floors, and carpet in retail establishments.

PROFESSIONAL EXPERIENCE:

CUSTOM CARPET2008 2009
Sales
Responsible for Sales and Customer Service in Flooring which includes Laminates, Carpet, Vinyl, Rugs, Custom Rugs and pre-finished hardwood
Greet customers and ascertain what each customer wants or needs
and establish a relationship with them
Gain expert product knowledge to guide customers in selecting appropriate products for their needs
Maintain knowledge of current sales and promotions
Measure, lay-out, estimate, determine pricing for client
Review blue prints, carry-out site visits, assist commercial accounts in proper selections for their needs and determine bids
Close sales, write contracts, collect deposits, assist in scheduling of work between customer and scheduling department
Track job to completion
Contact customer to ensure work is completed to their satisfaction and submit any complaints to proper department

DOMINION FLOORS2005 2008
Sales

Responsible for Sales and Customer Service in Flooring which includes Laminate, Carpet, Vinyl, Ceramic Tile, Rugs, pre-finished and unfinished hardwood, repair, sanding and refinishing of hardwood floors
Advise customers in all flooring materials and needs
Visit residential and commercial sites to take measurements in order to provide price quote to customer
Maintain visual integrity of the store by coordinating the receiving and placement process of new merchandise
Establish and maintain working relationships with peers, customers, and business partners


Dean Wess
Resume/Page 2


CARPET N THINGS2003 - 2005
Sales

Provided retail sales of flooring
Developed relationships with retail customers, Contractors, and Real Estate Agents
Provided expert knowledge of flooring products to customers


SAFEWAY1999 - 2003
Cashier

Open, balance, and close cash registers
Provide exceptional customer service by assisting customers in locating merchandise

GIANT1996 - 1999
Stock Clerk

Coordinate activities involved with procuring foods, beverages, and paper products
Stock shelves with product to ensure levels of goods are appropriate for item in Dairy, Produce and General Merchandise departments

SERVPRO1994 - 1996
Owner

Experience includes carpet, drapery and upholstery cleaning, air duct cleaning, hardwood floor refinishing, tile and grout cleaning and sealing, fire and water damage restoration, large loss and catastrophic loss restoration

USA TODAY 1993 - 1994
Route Sales

Responsible for establishing accounts, maintaining existing accounts, determined and maintained daily inventory according to sales, payment collections