511 Sand Wedge Loop Apopka Florida 32712 919-607-1658 ethomaspitts[at]gmail.com


SUMMARY OF QUALIFICATIONS
Highly motivated, goal oriented engineer with skill sets in the following areas:
Territory ManagementProject Management
Team Leadership Marketing and Business Development
Field Service and Service ManagementSales, Training and Presentations
Pricing, Procedures and Contract ManagementStrategic Alliances

PROFESSIONAL EXPERIENCE
2009-PresentAlban Tractor Co. Inc., Elkridge, MD
Field Service Technician, Switchgear & UPS

Provide technical support and service in the installation, programming, commissioning and training for Caterpillar transfer switches, switchgear and UPS systems. Utilize applications of all Caterpillar electronic engine tools and software, such as SIS, ET, etc. Additionally, provide service throughout a three state area and when needed overseas locations.

2007 2009International Services, Lawrenceville, GA, Wake Forest, NC based
Field Service Engineer, Commissioning Power Monitoring & Management Systems

Provided technical support in the installation, programming, commissioning and training of Power Monitoring Systems for Data Centers. Additionally, provided project management during the commissioning of the Power Monitoring Systems for new MSN Data Centers throughout the US.

2004 2007Eaton Electrical Services & Systems (EESS), Raleigh, North Carolina
Product Support Technician, Eaton Power Quality Solutions

Provided technical support to End-users and Independent Field Engineers on Eatons Electrical Backup Power Systems both the Single Phase Systems and Three Phase Systems throughout North America.

2003- 2004Siemens (PT&D), Wendell, North Carolina
Senior Application Engineer, Service Solutions Division
Negotiated service and product by providing proposals to both internal and external Siemens customers while at the same time developing and implementing new services, policies and procedures targeting the utility market.
Provided services and products to the utility and industrial T&D markets, including Turnkey Solutions.
Attributed to the business development in terms of expanding the service portfolio to drive future growth in the utility sector.
Personally directed significant negotiations with utilities.
Utilized marketing concepts, negotiating skills, project management processes and sales techniques.

2001- 2003Siemens (PT&D), Wendell, North Carolina
Project Manager, Apparatus Service Group and the MV Gas Insulated Switchgear Group
Managed the development, staffing, implementation and training for field projects worldwide necessary to meet the financial, technical and operation objectives of both the end user and Siemens while assuring complete customer satisfaction.
Managed multi million dollar projects both in the US and overseas.
Provided and coordinated Engineering, Procurement and Construction (EPC) of multiple projects.
Negotiated with venders to supply the most cost effective product and services to Siemens customers, i.e. utilities.

2000- 2001Siemens (SE&A/ Siemens-Westinghouse), Wendell, North Carolina
Negotiations Application Specialist, Southeastern Region
Responsible for supporting the Siemens Power Transmission and Distribution as an Applications Engineer, quoting MVS and MVC retrofits, field modifications, match-in-line and replacement breakers.
Negotiating pricing between Siemens companies and divisions.
Perform presentations and training for Siemens personnel and customers.

1997 2000Siemens (SE&A/ Siemens-Westinghouse), Wake Forest, North Carolina
Field Engineer, Technical Service Group, Charlotte, North Carolina
Responsible for commissioning and maintenance of High Voltage, Medium Voltage and Low Voltage substations worldwide.
Train customers in the operation and support of power monitoring products.

1992 - 1997Siemens Energy (SE&A), Wendell, North Carolina
Field Engineer, ACCESS Systems Group

Responsible for managing projects from quotation to staging customized computer systems. Install and commission the power monitoring and control systems.
Train the end users and sales force on the software application as well as the Intelligent Electronic Devices following commissioning.
Test, evaluate and develop uses for third party products for the purpose of broadening Siemens presents in the power monitoring and control market place.

1990 - 1992Butler Service Group, Inc., Shearon Harris Nuclear Power Plant, New Hill, North Carolina
Computer Technician I
Responsible for maintaining, operating and performing modifications to computer systems and associated equipment.

1982 - 1990Synercom Technology, Inc., Houston, Texas, North Carolina Based
Senior Field Engineer

1972 - 1982United States Air Force
E-5, Staff Sergeant, Digital Flight Simulator Supervisor, 1977-1982
E-4, Sergeant, Power Lineman, 1972-1977
PROFESSIONALSix Sigma Yellow Belt; Six Sigma Green Belt certified; Eaton LEAN System Trained.
CERTIFICATIONS

EDUCATION
A.S. Mathematics (Honors), CCC State University of NY, Plattsburgh, NY.
A.A.S.E.E.T., Community College of the US Air Force, US Air Force.

COMPUTER SKILLS
APPLICATIOINS:
Microsoft: OS, Office, Outlook, Project, Internet Explorer, Power Point
Siemens: WinCC, WinPM Power Monitoring, DIGSI relay software, Power Measurement ION.
Eaton: In-house Product Support and Management applications.