OBJECTIVE
To obtain a challenging position within the organization that will allow me to work at my full potential while helping my team to achieve and exceed organizational goals.


QUALIFICATIONS

Expertise in management and administration of Human Resources, Training & Development and Marketing programs. Extensive experience training staff, management and entry level personnel with a focus on customer service and sales.

Exceptional public relations skills within and outside of the organizational structure.

High level of competence and confidence communicating via all media channels to include television, radio, print and internet.

Hands on experience installing, developing, and maintaining multiple database applications designed to track client activity, prospective clients and manage payroll spending.

Advanced level proficiency in PC and Macintosh platforms and non-linear editing systems: Microsoft Office Professional Suite, Avid DV, Final Cut Pro and Adobe Photoshop Elements.


EXPERIENCE

Copywriter, Building Services Group 2008
Researched and produced informative web content for consumer and internal reference. Employed public relations skills effectively. Composed internet Search Engine Optimized marketing materials and information for seven companies under the corporate entity. Wrote press releases. Developed relationships with clients and gathered information necessary to write and publish approved customer testimonials.

Staff Writer and Columnist, Bakersfield Independent Weekly 2008
Volunteer position. Wrote news stories for publication. Built relationships in the community. Researched leads and verified accuracy of questionable facts. Obtained supplemental material and additional details from files, reference libraries, and interviews with knowledgeable sources. Organized material and wrote stories conforming to specified length, style, and format requirements. Took digital photographs and created graphics to support or illustrate news stories.

Broadcast Journalist, United States Army Reserve, Public Affairs 2004 - present
Identify story leads, interview sources, prepare scripts and news copy for Armed Forces Radio and Television Service radio and television programs. Participate as host, announcer, master of ceremonies and actor in radio and television broadcasts. Acquire video, edit, voice and prepare package stories for distribution. Market news packages to appropriate geographic audience. Use studio and field cameras, sound and lighting equipment. Assemble equipment, troubleshoot and manage live-feed broadcasts via mobile satellite. Provide reports and detailed information briefings to Commanders. Track and analyze marketing efforts for submitted media packages. Supervise and train Soldiers. Operation Iraqi Freedom veteran.

Marketing and Operations Director, Senior Financial Advisors, Executive Office 2001 - 2003
Responsible for designing marketing materials. Prepared proposals for submission to prospective clients. Coordinated marketing projects with vendors to ensure delivery and client satisfaction. Scheduled facilities for weekly marketing events. Efficiently coordinated all database administration activity. Responsible for general office management, operational and technology issues. Maintained and updated website. Provided administrative support for Executive Management and Field Agents.

On Site Coordinator, Mega Force Staffing Service, Corporate and Branch Offices 1999 - 2001
Successfully managed temporary workforce at high volume client site, staffing 300 associates at peak production. Responsible for providing excellent customer service, employee matching and job placement, and counseling employees. Prepared financial and personnel reports for Executive and Client review. Provided support at the Executive and Branch level offices.

Personnel Supervisor, Select Personnel Services, Branch Office 1998 - 1999
Made employment, hiring and management decisions. Assisted Sales staff, conducted sales calls. Exceeded sales and telemarketing quotas. Designed publications intended for promotional and recruitment purposes. Provided administrative support for Executive Management.

Training Administrator, Northern California Training Council, Corporate Office 1997 - 1998
Prepared proposals for submission to prospective clients. Planned project meetings, presentations and staff evaluations. Scheduled facilities for monthly marketing events. Surveyed client satisfaction and implemented client requests. Responsible for general office management and operational issues.

Human Resource Specialist, Sears and Roebuck, Co., Store Level 1994 - 1997
Coordinated all Human Resource, Training and Development activity. Implemented and managed storewide employee scheduling program. Managed sales and payroll spending. Managed and participated in interviewing and selection process; trained and developed support of all interviewers and hiring managers. Responsible for effective implementation of associate recognition programs. Provided administrative support and prepared personnel reports for Executive review.

Russian Linguist, United States Army, Military Intelligence 1991 - 1999
Tracked and analyzed radio traffic. Provided reports and detailed information briefings to Commanders. Supervised and trained personnel.


REFERENCES

Excellent professional, educational and personal references furnished upon request.