John Croom
po box 1185
Point Pleasant Beach, N.J. 08742
Cellular (908) 455-1078
johndalecroom[at]hotmail.com
Objective
Position utilizing extensive training and experience in construction, electrical, and maintenance, as well as a solid background in mechanical techniques.
Qualification Highlights
Developed skill sets to test analog/digital circuitry and perform tests of continuity, resistance, insulation, breakdown, impedance, voltage level, current, and frequency, to determine fault isolation.
Installed and repaired wiring, fixtures, and equipment for all electrical services on all types of industrial,commercial, and residential facilities, following blueprints and wiring diagrams.
Tested voltage, resistance, and phase angle in circuits, using voltmeters, ohmmeters, and phase rotation indicators. Prepared and maintained all equipment used in safety and compliance testing. Passed all equipment tests successfully.
Installed major appliances according to specifications and technical manuals.
Implemented computerized diagnostic tools to verify initial problem determination.
Met with customers to determine expectations and followed up to measure satisfaction levels.
Performed follow-up customer satisfaction reviews to identify opportunities to improve services or procedures.
Addressed customer questions and concerns regarding maintenance and repairs.
Experience
International Brotherhood of Electrical Workers, Parsippany, NJ Journeyman Electrician, 1991 - Present Installed wiring, fixtures, and equipment for all electrical services in residential construction projects, following blueprints and wiring diagrams Installed exterior conduit and threaded wires through conduits to terminals, including connection boxes, circuit breakers, voltage regulators, and switch panels Tested voltage, resistance, and phase angle in circuits, using voltmeters, ohmmeters, and phase rotation indicators. Prepared and maintained all equipment used in safety and compliance testing Manually drafted specification drawings for inclusion in dwelling's electrical records Performed duties of electrician, carpenter, or general construction worker as needed Served as mentor to new apprentices Ensured compliance with local building codes and permit requirements, observed safety regulations, purchased building materials and supplies, and related duties 12 years of increasing responsibilities in construction inspections Dealt one-on-one with customers to resolve complaints 17 years of increasing responsibilities in the electrical industry.
Sears Automotive, Phillipsburg, NJ Auto Mechanic, 1991 - 1998 Adept at engine maintenance, steering alignment adjustments, braking systems, power train maintenance, and electrical system diagnosis Maintained and repaired foreign and domestic automobiles, under direction of shop supervisor Briefed customers on proper care and routine maintenance of newly repaired systems Addressed customer questions and concerns regarding maintenance and repairs Developed skill in problem diagnosis and solution Perfected skill with manual and power tools to ensure repair efficiency
Flemington Ford, Flemington, NJ Auto Technician, 1988 - 1991 Performed preventative maintenance and troubleshooting on the Ford line Implemented computerized diagnostic tools to verify initial problem determination Maintained standard human resource policies and procedures for dealership Developed skill in problem diagnosis and solution Addressed customer questions and concerns regarding maintenance and repairs Briefed customers on proper care and routine maintenance of newly repaired systems Performed routine maintenance of domestic and foreign automobiles, specializing in Ford, Lincoln, Mercury, Nissan makes
Education
A.S., Electrical, 1996 New Jersey Apprenticeship Training Committee, Parsippany, NJ GPA: 3.2 Performed 10,000 hours of on the job training, as well as 750 hours of classroom and book study.
[ Degree ], Computer Programmin, 1985 Mercer County Community College, Hamilton NJ Completed 30 credits in computers and related courses.
[ Degree ], Electrical Engineering , 1987 Devry Technical Institute, Woodbridge, NJ Completed 16 credits in electrical engineering technology band related courses.
Skills
Oral Communication
Leadership/Supervision
Problem Solving
Quality and Productivity Improvement
Wiring
Tools and Equipment
Basic Engineering
Licenses
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