REPRESENTATIVE ACCOMPLISHMENTS Highly experienced leadership managing hospitality facilities. Effectively managed budgets of $9 million dollars with accuracy within 1% Extensive pre-opening and start up experience. Developed innovative productivity solutions that reduced outsourcing by 75% Set-up computerized maintenance database and help desk, improved customer service and reduced equipment down-time, repairs and associated costs Award winning maintenance and housekeeping team building Instituted recycling and energy conservation measures 4 Diamond and boutique resort experience Frequent guest speaker at Arizona State Universitys School of Design Areas of responsibility are highly rated by mystery shoppers and customer surveys, winner Best-of-Phoenix award several consecutive years
PROFESSIONAL STRENGTHS High level analytical skills Strong mentoring, coaching, verbal and written communication skills. Skilled at best practices integration. Effective leader in multi-cultural environments. Trained and experienced in a broad range of technical disciplines: HVAC, electrical generation /distribution, UPS systems, ATS/STS units, PDU/PMM units, chillers, air handling units, and CRAC units, water and wastewater systems. Proven track record with construction management, renovations, strategic planning, scoping, capital forecasting/management, risk management, security and safety.
PROFESSIONAL EXPERIENCE Fort Sill Apache Casino Lawton, OkSeptember 2009 March 2010 Facility Director www.ftsillapachecasino.com Reduced outsourcing by 75% by improving in-house technical capability with key hires. Improved casino indoor air quality and HVAC efficiency by reprogramming an existing but under-utilized energy management system. Set up preventative maintenance programs for all capital equipment. Created new operating and capital budgets for housekeeping and maintenance. Improved overall cleanliness and operating efficiency by staffing changes and strategic equipment purchases. Key member of the resort hotel planning committee.
NEW Corporation Meridian,MS June 2009 September 2009 Facility Manager Call/Data Center Created standard operating procedures, operating budget, disaster recovery plan, set up vendor accounts, monitored vendor performance, established preventative maintenance schedules, purchasing, hiring, record-keeping and safety compliance. Directed the Safety Committee. Managed security and surveillance.
Pearl River Resort Choctaw, MSwww.pearlriverresort.comJune 2008 to March 2009 Facility Manager Responsible for overall maintenance management of 2 Casinos totaling 450,000 square feet, 2-500 room, high volume hotels, multiple fine dining and dine-in restaurants, 20,000 square ft spa, retail shops, 2-18 hole championship golf courses, large water park, convenience store and extensive conference facilities. Similar to a start-up situation, I directed major facility related reorganization efforts including; short & long-term planning, contract management, vendor contract negotiation. Forecasting and preparation of financial data including departmental budgets and capital project spending based on company guidelines Developed HotSos integration project.
Casino Arizona Scottsdale, AZwww.casinoarizona.comAugust 2000 June 2008 Facility Director Facility leadership in a preopening for Arizonas two busiest casino locations. Average guest count: +450,000 per month. Direct maintenance and housekeeping staff of 140 at multiple sites. Asset and life-cycle analysis of FF & E. Responsible for life safety compliance issues, HVAC regulation, and energy management systems. Directed space planning and ergonomic work environment issues. Managed pre- and post construction issues.
Bluewater Resort and Casino Parker, AZ www.bluewaterresortcasino.comMarch 1998 August 2000 Facility Director Start-up $350 million destination resort hotel, water park and casino. Multi-site management of mixed resort, retail and operational facilities. Owners post construction manager. Established all maintenance policies and procedures, safety manuals, specifications, established vendor relationships. Monitored contract performance. Chairperson of the Executive and Safety Committees.
EDUCATION Western New Mexico University: Concentration in Environmental Science. Phoenix College: AA, Communications Maricopa Technical College: HVAC Technical Program, Certification
SOFTWARE EXPERIENCE MS Office & Project, AutoCad 2007, Maximo Maintenance Management MXES., HotSos, DataStream MP2, Kronos, Agilysys MMS,Tracer Summit, Allerton & Johnson Controls Metasys.
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