4118 E Calle Redonda, #78 - Phoenix, AZ. 85018
Phone: 602 / 956-1470 - E-Mail: ron_hourihan[at]yahoo.com

Ronald F. Hourihan

SUMMARY OF QUALIFICATIONS____________________________________

Effectively sold telecom solutions in excess of 2M to the B2B market

Proven ability to manage technical projects, budgets, and installation schedules

Unique ability to develop strong client relationships and negotiate effectively

Strong skills in disarming prospects and evaluating their business requirements

Successful in increasing productivity and efficiency under time constraints

The aptitude to thoroughly and accurately takeoff plans and estimate structured projects

Skilled in communicating complex concepts clearly to a wide range of individuals

Exceptionally resourceful in rising to new challenges and resolving unusual problems

"Hands on" experience and knowledge of telecommunications voice, video, sound and data solutions

Holder of Certificates in Sales and Technical Applications for Nortel BCM, Broadview Networks Office Suite Hosted VoIP Solutions, Evolution Premise based VoIP PBX and Comprehensive Installation / Technical Training for MIRCOM Advanced Life Safety Solutions

PROFESSIONAL EXPERIENCE______________________________________

Starnet Data Design Phoenix, AZ (August 2008 November 2009)
http://www.starnetdata.com
Business Development Manager - Starnet is a value added reseller which provides voice and data solutions, including security, video conferencing, data storage/backup and VoIP telephone solutions for the business community. Products include, ShoerTel, Unitrends, Bluecoat, LifeSize, Digium Call Centers and Watchguard. I was tasked with developing new opportunities by daily cold calling, attending lunch and learns and networking with vendors. Created opportunities and sold to the private sector, school districts along with event participation. I have considerable knowledge of the E-rate government grants programs.

Accenture Phoenix, Arizona (Contract position May 2006 - July 2008) http://www.accenture.com/home/default.htm
Change Account Manager and Special Projects Manager AZNeT - Accenture is an International Technology Consulting firm providing outsource telecommunications voice and data services for existing and new Nortel, Avaya and Cisco system applications along with MPLS, VoIP networks and project management for the State of Arizona in order to increase the States seat capacity from 14,000 seats to 39,500 seats. I was the initial and single-point of contact for the State of Arizona regarding their telecom (Nortel, Avaya and Cisco) requirements to include design and recommendation of PBX systems and networks. Initiated meetings between carriers (Qwest, ATT, etc.) to resolve voice, data and video issues. Project managed the implementation of key and PBX hardware to include MPLS solutions for State Agencies. Ensure participation/coordination of all required resources from carriers and hardware vendors. Ensured end-to-end Nortel, Avaya and Cisco component functionality and design. Confirmed that billing reflects original estimates and that actual work performed meet contract terms.


Broadview Networks Boston, MA (2000 - 2006)
http://www.broadviewnet.com
Regional Hardware Solutions Sales Manager - Broadview Networks is a Total Solution Communications company providing voice, data and Internet along with managed services to the business community. Broadview also provides a VoIP hosted telephone system solution through Broadviews own secure network. Broadview is a Premium Nortel dealer for the IP enabled Business Communications Manager (BCM) IP PBX. Broadview is rated as one of Nortels top 100 dealers for BCM sales in 2006. My responsibilities were as follows:
Translated business customers needs into a comprehensive sales proposal for hosted and VoIP. Enabled phone systems and presented/sold to prospects. I was responsible for annual quota of 1.5 million in new business. Communicate customer needs to proper internal support structures. Independently monitor and track in-process proposals and project manage the installation of Hardware and network services. Trained new Account Executives initially and provide further training to existing Account Executives in order to develop business and sell Nortel BCM IP enabled phone systems along with Broadview's own hosted IP VKS (Virtual Key System) to end-users. Disseminate new products and updated applications to assigned sales force. I was responsible for weekly internal sales reporting to direct management. Assess reviews of Account Executives via grade levels.

Education / Technical Training______________________________________

Northeastern University Business Administration/Technology
Nortel Networks BCM 50, 200, 400 Applications selling including, Digital Mobility and Nortel Messaging 100/150 along with Frontline Security Firewall and Assembly Conferencing Cisco Call Manager and Express Sales and Design Training, Lexington, MA (5/2005)
NEC America NEC PBX sales and technical training
Interconnect Planning Corporation of New York (IPC) PBX and stock market trading turret sales and technical training.
Convergent Communications Certified on Behavioral Recruiting and the Burton Telecom Sales Management training.
Fujitsu University Successfully completed various voice, data and IP courses provided by Fujitsu for management level employees regarding their Enterprise F9600 PBX solution.
Intuitive Voice Technology - Asterisk Based Training for the Evolution Premise based VoIP PBX telephone system and Applications.
MirCom Advanced Life Safety Systems - Technical Training on the FX 2000 Phase II/ QX - 5000, FR 320, FX 350 Fire Link and FA 300 Intelligent Analog Fire Alarm & Emergency Audio Control Panels.

Associations/Affiliations___________________________________________

Maricopa Sheriffs Posse Deputy (active), in Crime Prevention under Sheriff Joseph Arpaio, since 2006
Worcester County Massachusetts Deputy Sheriff (active) under Sheriff Guy Glodis since 2004
Senior Mens Ice Hockey Club (player) Member in Phoenix, AZ. since 2007
Senior Mens Ice Hockey Club (player) Member in Boston, MA since 1984

Please note: I have considerable experience in various specialties in technology that spans over my 25 years experience dedicated in the telecommunications field. This information along with references can quickly be provided at your request.