JUDY ELLIS-MOY 1043 Farrar Avenue, Chelthenham, MD 20623 (301) 782-3562 h (240) 603-3497 - c lajoy20737[at]yahoo.com
SUMMARY OF qualifications Over 18 years of property management/maintenance experience; Knowledge of general office and receptionist duties; experience answering multi-line phone system; exceptional customer service; supervising staff.
EXPERIENCE River Park Mutual Homes Complex Concierge, 10/2007 to Present
Duties included Front desk reception Managing homeowners requests Sorting and distribution of mail Greeting realtors and prospective buyers Coordinating contractors activities Serving as liaison between homeowners and the general manager Monitoring security operations Resolving after hour crises.
Chevet Manor Apartments, Oxon Hill, MD Community Manager, 01/1996 to 10/2009 Managed and maintained a seven-story mini high-rise
Duties included Painting, carpentry, plumbing and landscaping, installation of drywall, Installation of tile for kitchen floors and bath room walls Installation of electrical out lets, switches, ceiling fans, thermostats convector motors replacement of fuses in electrical panel Supervising on site personnel and contractors, Interviewing prospective residents (i.e., applications, security deposits, leasing, etc.), Touring apartments and grounds, Processing renewals, evictions, rents, delinquent rents, maintenance requests, etc.; Acting as liaison between the corporate office and P.G. County Sheriffs Department, Making court appearances in eviction court cases Making daily/weekly reports Assassinating with monthly and yearly budget, Handling all time and attendance for staff, Taking inventory and ordering for office and maintenance supplies Taking all work order request
CERTIFICATES AND AWARDS
Site Management Certification - 2006 Grace Hill Property Management Certification - 2007 Accredited Residential Manager - 2008 Certified Member of the Property Management Association - 2008
Cypress Creek Apartments, Hyattsville, MD Maintenance Coordinator, 12/1994 to 12/1995 Managing the maintenance department for an apartment complex that has 1,000 units from one to four bedrooms.
Duties included Supervising a thirteen-person maintenance crew, Scheduling all maintenance request Scheduling all walk through of apartments Scheduling of all make ready apartments Scheduling all maintenance request Scheduling all contractor work Acting as liaison between management and residents Performing all administrative duties writing weekly and monthly reports
Bowen House Management, Washington, D.C. Resident Manager/Maintenance Coordinator, 11/1993 to 12/1994 Managed and maintained a 12 unit apartment complex with units from 1 to 3 bedrooms.
Duties included, Painting, carpentry, plumbing, electrical work and landscaping, Installation of drywall, Installation of tile for kitchen floors and bathroom walls Conducting the maintenance for the common areas of the complex Insuring compliance with federal and municipal ordinances and regulations Handling all the administrative functions as required Rent collection, Apartment tours, Serving as liaison between the owner and residents.
EDUCATION Property Management: Introduction to Personal Computers; Prince Georges Community College, Largo, MD.
Janitorial Training and Maintenance Apprentice Program: Rockville Housing Authority Training Center, Rockville, MD.
Services Curriculum for Property Management: Training and Development Services for Property Management; Montgomery College, Rockville, MD.
Introduction to Computers: Time and Attendance; Property Management Information Systems; LAN Networking Training; National Institute of Health Training Center, Bethesda, MD.
SKILLS Experience in: Microsoft Word, Excel, MRI-Accounting
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