Name : Judy E. Ellis-Moy
Industry Type : Related Professions
City & State : Cheltenham, MD
Job Title Complex Concierge
Relocation Preferences :
Objective :
Resume :  
JUDY ELLIS-MOY
1043 Farrar Avenue, Chelthenham, MD 20623
(301) 782-3562 h (240) 603-3497 - c
lajoy20737[at]yahoo.com

SUMMARY OF qualifications
Over 18 years of property management/maintenance experience; Knowledge of general office and receptionist duties; experience answering multi-line phone system; exceptional customer service; supervising staff.


EXPERIENCE
River Park Mutual Homes
Complex Concierge, 10/2007 to Present

Duties included
Front desk reception
Managing homeowners requests
Sorting and distribution of mail
Greeting realtors and prospective buyers
Coordinating contractors activities
Serving as liaison between homeowners and the general manager
Monitoring security operations
Resolving after hour crises.

Chevet Manor Apartments, Oxon Hill, MD
Community Manager, 01/1996 to 10/2009
Managed and maintained a seven-story mini high-rise

Duties included
Painting, carpentry, plumbing and landscaping, installation of drywall,
Installation of tile for kitchen floors and bath room walls
Installation of electrical out lets, switches, ceiling fans, thermostats convector motors replacement of fuses in electrical panel
Supervising on site personnel and contractors,
Interviewing prospective residents (i.e., applications, security deposits, leasing, etc.),
Touring apartments and grounds,
Processing renewals, evictions, rents, delinquent rents, maintenance requests, etc.;
Acting as liaison between the corporate office and P.G. County Sheriffs Department,
Making court appearances in eviction court cases
Making daily/weekly reports
Assassinating with monthly and yearly budget,
Handling all time and attendance for staff,
Taking inventory and ordering for office and maintenance supplies
Taking all work order request

CERTIFICATES AND AWARDS

Site Management Certification - 2006
Grace Hill Property Management Certification - 2007
Accredited Residential Manager - 2008
Certified Member of the Property Management Association - 2008



Cypress Creek Apartments, Hyattsville, MD
Maintenance Coordinator, 12/1994 to 12/1995
Managing the maintenance department for an apartment complex that has 1,000 units from one to four bedrooms.

Duties included
Supervising a thirteen-person maintenance crew,
Scheduling all maintenance request
Scheduling all walk through of apartments
Scheduling of all make ready apartments
Scheduling all maintenance request
Scheduling all contractor work
Acting as liaison between management and residents
Performing all administrative duties writing weekly and monthly reports

Bowen House Management, Washington, D.C.
Resident Manager/Maintenance Coordinator, 11/1993 to 12/1994
Managed and maintained a 12 unit apartment complex with units from 1 to 3 bedrooms.

Duties included,
Painting, carpentry, plumbing, electrical work and landscaping,
Installation of drywall,
Installation of tile for kitchen floors and bathroom walls
Conducting the maintenance for the common areas of the complex
Insuring compliance with federal and municipal ordinances and regulations
Handling all the administrative functions as required
Rent collection,
Apartment tours,
Serving as liaison between the owner and residents.

EDUCATION
Property Management: Introduction to Personal Computers; Prince Georges Community College, Largo, MD.

Janitorial Training and Maintenance Apprentice Program: Rockville Housing Authority Training Center, Rockville, MD.

Services Curriculum for Property Management: Training and Development Services for Property Management; Montgomery College, Rockville, MD.

Introduction to Computers: Time and Attendance; Property Management Information Systems; LAN Networking Training; National Institute of Health Training Center, Bethesda, MD.

SKILLS
Experience in: Microsoft Word, Excel, MRI-Accounting








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