Sales and service professional offering extensive experience in construction equipment and rental equipment support at the distributor, dealer and end user levels. Specializing in product support through superior personal customer service and attentiveness to job specific requirements.
CAREER ACHIEVEMENTS
SALES: Outside and inside equipment, parts and service sales Enhanced dealer relationships. Exceeded goals for service and sales profits. Revitalized inactive / dormant accounts. Establish new accounts.
SERVICE MANAGEMENT: Service manager national rental company. Established all service criteria for branch. Directed service personnel through out Arizona and southern Nevada. Technician recruiting and hiring. Mentoring and training of technicians. Exceptional customer service and communication.
RENTAL SALES AND SERVICE: Managed 64-unit generator fleet, 15 KW to 750 KW. Disputed billing resolution. Delivery and service scheduling and billing. Organize fuel delivery schedule, 24/7 run time. Dispatching equipment transports and outside carriers.
TECHNICAL PROFICIENCY: Heavy Equipment: Large construction rental fleets and transport equipment utilizing most major brands and types. Diesel Engines: DEUTZ factory trained, at distributor level. LP & Natural Gas Engines: Onan & Honda LP conversions. Waukesha & Ford service and repairs. Engine control upgrades, computerization. Power Equipment: Extensive experience with most major brands, consumer and commercial. Generators: MQ Power sales, installs, and service. Service on Onan, Generac, F. G. Wilson, S. & S. and others. Power Tools: Milwaukee, Meco, Diamond Tech, and Bosch core drill repair. Electric motor diagnoses and motor control repair. Equipment Fabrication: Service vehicle design and component assembly. Equipment design and modification to meet specific job or customer requirements. Hydraulic and Pneumatic: System design, build, and diagnostics. Performance vehicle: Crew chief (Dodge Viper), competing in Speed World Challenge and other national events.
OCCUPATIONAL EXPERIENCE
Commercial Fleet Service (2004 V 2009) Sales Representative ________________________________________ All-Cut Concrete Cutting (2002 - 2004) Fleet Manager ________________________________________ Commercial Fleet Service (2001 V 2002) Lead Technician ________________________________________Stewart & Stevenson Power (1998 V 2001) Sales Representative Rental Supervisor Field Technician ________________________________________ Prime Equipment Rental (1998) Rental Coordinator ________________________________________ Neff Rental (1996 V 1998) Service Manager Shop Technician ________________________________________ Norquip Equipment Rental (1995 V 1996) Field Technician ________________________________________ A-1 Rental Centers (1994 V 1995) Account Representative Shop Technician ________________________________________ Air-Cooled Engine Kubota (1991 V 1994) Parts Manager Service Writer Shop Technician ________________________________________ Highland Enterprises (1987 V 1991) Field Technician ________________________________________
REFERENCES
References supplied upon request.
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