Douglas M. Avery
3433 Calhoun St., New Orleans, LA 70125
Phone: (504) 267-5843 E-mail: bukiiidoug[at]hotmail.com
Summary of Qualifications
Experienced Manager with proven track record of increasing profits while reducing expenses
Sales leader with verified success generating growth in profit margins and creating new business
Confirmed ability to implement multiple projects while successfully managing project teams
Deep experience in retail operations, P&L management, and Human Resource functions
Career Experience
Pelican Construction Supplies, Kenner, LA
Outside Field Sales/Inside Sales Manager, November 2007- October 2009
Make weekly, monthly, and yearly sales projections by customer and territory to achieve sales goals
Work with customer base on real-time solutions for jobsite issues in order to keep projects on time and on budget
Implement training programs to develop inside sales team with an emphasis on product knowledge and customer service
Prospect for new territories and avenues of distribution while managing existing key accounts
Prepare material take-offs from building plans and generate cost of goods quotes
Develop strong relationships with key end-users in order to present, promote, and sell products
Initiate purchase orders and track purchases from vendors, as well as receive materials and execute vendor invoices
HD Supply/White Cap Construction Supplies, Louisville, KY
Branch Manager, July 2004-October 2007
Oversee and coordinate distribution, warehousing, purchasing, inventory control, and sales in accordance with company policies
Responsible for Human Resource management including interviewing, new hires, training, evaluating, counseling, discipline, and termination decisions
Review monthly Profit and Loss statement and analyze sales and expense performance versus budget
Review, analyze, and approve all daily sales, inventory, and labor reports
Troubleshoot branch performance issues to improve operations, sales, and customer service levels
Manage outside and inside sales teams in order to correctly forecast monthly and yearly sales budgets
Walk store to ensure merchandising plan, store appearance, safety regulations, and security procedures are being followed
Responsible for staff scheduling, budgeted hours analysis, and assigning opening and closing duties
Process and approve credit applications, reconcile daily cash flow, and balance store petty cash
Track budgeted goals with daily flash reports and dashboards to keep in line with branch metrics
Makita U.S.A., Chicago Regional Branch, Chicago, IL
Territory Sales Manager, August 2001-July 2004
Analyzed past sales history and implement new promotions designed to increase sales with key accounts
Developed marketing strategies for targeted sell-through promotions and advertising initiatives
Gave sales presentations for new buy-in promotions and new products to main distributors within the assigned territory
Addressed customer complaints and repair issues to demonstrate superior customer service
Represented Makita at trade and technical shows to promote products and identify new customer leads
Placed and tracked distributor orders while updating sales tracking databases and customer profiles
Burnham Consultants (d.b.a. BurnhamOnline.com), Chicago, IL
Team Leader, December 1998- June 2001; Project Manager October 1997- December 1998
Managed group of seven employees responsible for completing processes enabling commercial clients to begin national expansion and construction projects
Implemented customer service processes targeted to keep clientele informed on project status, as well as generate new business from existing accounts
Prepared and submitted service quotes for incoming projects and final project invoices upon the completion of each project
Managed team financial goals and budgets while reducing expenses
Developed employee training programs, job descriptions, and essential daily routines
Hired, trained, developed, and conducted reviews on all staff members
Coordinated all team activities necessary to obtain municipal approvals for building permits, zoning, and inspections while working with numerous national clients including Murphy Oil, The Limited Inc., AT&T Wireless, and Target Stores
Devised marketing plans to bring out the key differences in products and services offered by the company
Ohio Mulch Supply, Inc., Columbus, OH
Assistant Branch Manager June 1993- December 1994; Branch Manager December 1994- January 1997
Managed branch selling retail and wholesale landscape supplies which included all inventory, shipping, human resource, payroll, and budgeting functions
Provided excellent customer service to a variety of clients including both professional landscapers and home owners
Placed store advertisements and specials with local media outlets
Trained employees on product knowledge and equipment safety
Education
The Ohio State University, Columbus, OH
Bachelor of Arts
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