CAROL GROSS, AIA
SUMMARY: Vice President, Studio Director, and Registered Architect with experience in detail design documentation, management, leadership and fiscal responsibility. Account manager of National Corporate accounts with strengths in delivering projects on-time while analyzing details related to accuracy and profitability. I have a proven track record of drive, organization, budget mindedness, leadership, communicative coordination, and company loyalty while delivering exceptional customer service and am seeking a Leadership role in a new and positive environment where my detail strengths can be utilized.


PROFESSIONAL REGISTRATION: Georgia Architectural Registration License, 1994

AFFILIATIONS: AIA, American Institute of Architects member, 11 years
GA State Board of Architects
ICSC, International Council of Shopping Centers member, 5 years.
WIA, Women in Architecture, past member.
EDUCATION: Bachelor of Science AET, Southern Polytechnic State University (formerly Southern Technical Institute), 1984
EXPERIENCE:
2/1997 to 7/2008: Phillips Partnership, P.C., Atlanta, GA
Vice President, Studio Leader, National Account Manager.
Studio Head of up to 26 employees in a 100+ person firm. Detail oriented. Managed simultaneous accounts and projects.
Responsible for budgeting, contracts, staffing, and quality control.
Wrote a Studio Business Growth Plan for 2008 targeting 5-Year-Past Performance and Future Growth objectives while identifying the needs necessary to obtain the growth goals. From 2002 to 2008, I managed 35% growth in revenue per year while managing an increase in staff and project accounts.

Tasks:Retail, Commercial, Mixed Use and Marketing
Manage Sr. PMs and Architects, continuous mentorship and training.
Account Manager of a national retail account for 6 years completing 15+ new stores per year and 30+ remodels per year.
Create, analyze and update studio projection report weekly.
Write proposals, ad-services, and related AIA docs. Respond to RFPs.
Review and correct prebills and invoices prior to issue every month.
Watch budgets for all projects under each Project Manager.
Advise staff on improvements on projects to keep within budget.
Review drawings before I stamp and sign (GA).
Mentor all staff within my studio. Retail Corporate and Franchise Accounts. Conduct annual performance reviews of all studio members.
Perform interviews for potential new hires.
Retail shopping centers and Mixed Use (commercial and retail) centers.
Marketing with the Business Development Manager
Positive and driven team leader, goal oriented and budget minded.
Construction Management: I created and grew the team/account.
Inherited and Managed the Interiors group during transition.
Assisted in Developing a Marketing plan for the Interiors team; uncover each of their strengths and taught them basics of marketing.
Other roles:Phillips Partnership Inc., 2001-2003
Principal
Retail, Multi-family, Hospitality, Industrial Office/Warehouse, Adaptive Reuse, Shopping Center Renovations
Inherited and Managed the Gap, Inc. group, current.
Headed up the Multi-family group during transition.
Inherited and headed up the Hospitality group during transition.
Managed Lowes account, 12+ locations/year.
Collections on delinquent accounts.
Restructured the Hospitality Group to make them profitable.

2/1997 2/2001:The Preston Phillips Partnership Inc., Atlanta, GA
Sr. Project Architect
Tasks:Multi-family, Hospitality, Industrial Office/Warehouse, Design- Build, Planning, Site Planning, free-hand site sketching.
4 years multi family design, Post Properties and Roberts Properties, Hospitality motel design, Surburban Lodge.
Lowes Home Improvement Stores account lead..
Shopping Centers and National Retail build to suits.
Construction Documentation and Construction Administration


2/1985 2/1997: Robertson/Loia/Roof, P.C., Atlanta, GA
Project Architect
12 years Site Planning, Planning, request traffic studies, Retail shopping center design, Office Warehouses, and documentation of Tenant build-to-suits and prototypes. Civil Site Planning, proficient in hand drafting, redlining, specs and AutoCAD


SKILLS and INTERESTS:Microsoft Word, Excel, Microsoft Project (scheduling), Deltek, Deltek Vision, Budget Report analysis, AutoCAD 2002, LEED and Revit introductory courses, continuous training.
Conventions, networking events, Downtown Loft tours, Modern building tours by MODERN magazine,.Volleyball, Wine tasting, AIA tours.

REFERENCES: (References and phone numbers available upon request)