Michael B Schoen 507 Central Ave North New Prague, MN 56071 OBJECTIVE ____________________________________________________________________ Sales Specialist position incorporating customer service, communication, and project management skills proven through progressive inspired employment. PROFILE ____________________________________________________________________________ Motivated, personable business professional with a successful substaintial track record of sales, customer service, and the ability to integrate product knowledge with leadership skills. Recognized for quickly mastering technology tools of the trades. Entrusted to administer confidential customer records. Demonstrated history of providing accurate, timely customer information and reports in meeting their needs. SKILLS SUMMARY ___________________________________________________________________ Sales Computer skills Provide billing information Project management Scheduling Communication skills Customer service General office skills Tracking Credit and Returns PROFESSIONAL EXPERIENCE __________________________________________________________ SALES / CUSTOMER SERVICE / PROBLEM SOLVING Prepared and presented detailed sales proposals to business owners and buyers. Offered and provided excellent service with follow up to customers needs. Increased yearly sales through referrals from current customers. Recognized customer issues and offerd excellent resolutions. ORGANIZATION AND COMMUNICATION Managed all aspects of day to day operations to satisfy customers needs. Accuratly applied proper company resources to meet and exceed corporate expectations. Strong communications skills applied to interdepartmental information exchange and customer/vendor relationships. Michael B. Schoen 507 Central Ave North New Prague, MN 56071 EMPLOYMENT HISTORY _____________________________________________________________ Scherer Bros. Lumber Co Shakopee MN. Sales team member, 2003 to Aug 2009 Stock Building Supply Eagan MN. Sales team member, 1996 to 2003 The Door Stop Inc. Burnsville MN. Sales team member, 1995-1996 Minnesota Wood Specialties Burnsville MN. Sales team member, 1995-1995 Bernco Inc. Lakeville MN. Shipping & Receiving Dept. 1991-1995 ABC Millwork inc. - Chanhassen MN. Millwork Production Specialist. 1985-1991 EDUCATION ________________________________________________________________________ Hennepin Technical College, Eden Prairie MN. - Fluid Power Lumbermans Short Course, University of Minnesota Professional Development - improved selling Carolina Holdings Co. Eagan MN. Action Selling Short Course, Shakopee MN.
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