William F. Riley

ProfileSolid background in customer service management and construction/project management, with strong emphasis in planning and construction engineering and inspection services. Expertise in Account management with an emphasis in sales and marketing. Experienced in solid planning and scheduling. Demonstrated project/team leadership and analytical problem solving abilities. Skilled in developing and delivering effective presentations to large groups, including employees, management, and clients. Strong strategic thinker and team builder. Self motivated. Ability to Travel or Relocate.

EducationM.A. International Business, Webster University
B.A. International Business Administration, Columbia College
2008
2007
Career HistoryH. W. Lochner Inc., Surface Transportation Solutions, Orlando, FL2005--Current
Construction/Project Manager
Key decision maker in various levels of strategy management teams, reporting directly to company Vice-President
Manage and train project inspection team to serve sub-contracting business customers
Consistently builds consensus across diverse groups while negotiating solutions to complex contract compliance issues
Manage project construction for conformance to design, plans, specifications and contract requirements to maintain or better project budget, schedule, and quality objectives.
Demonstrate project/team leadership and analytical problem solving
Ensure budget and schedule compliance throughout project
Maintain quality assurance/reporting for FDOT projects with highest, valued at 94 million dollars
Jacobs-Carter Burgess Engineering Inc., Orlando, FL2002-2005
Senior Contract Compliance (Project) Manager
Served as Consultant to FDOT for $32 million dollar road/bridge project
Routinely inspected work-in-progress to ensure conformity to quality specifications and schedule requirements.
Implemented document management and construction administration
Coordinated relationships with sub-contractors , which helped standardize procedures across all operating groups
LPA Group, Columbia, SC2000-2002
Project Quality Assurance Representative
Managed 2 direct and 8 indirect subordinates
Construction Management Consultant to SCDOT for road/bridge infrastructure projects valued at $64 million dollar
Served as department contract compliance liaison
Monitored project expense by categorizing and analyzing expenditures






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Career HistorySETCRETE INC., Gilbert, SC1996-2001
Operations Manager
Key decision maker
Responsible for hiring, training, motivating, and evaluating departmental staff
Developed and managed marketing and sales initiatives with a focus on quarterly forecasts and goals
Provided account management, account planning, strategy, and marketing communications and management on multiple projects simultaneously
Successfully established relationships with new and existing accounts in multi-region territory
Trained Customer Service/Sales and Marketing staff
Negotiated vendor agreements that increased quality consistency by 20% and reduced costs by 20%
Increased sales over 80% during 5+ years in B2B environment
Awarded Employee of the Year for exceeding sales goals
Implemented and monitored department budgets and controlled operational expenses
Effectively managed department processes to ensure that programs were aligned with company business goals and objectives while establishing goals for the work group, developing organizational capability, and modeling partnerships
Designed and implemented computerized inventory processes and quality control reporting forms
Selected Technical SkillsUtilize and proficient with Microsoft Office Suite: Word, Power Point, Excel, and Access
Proficient in CRM Software (Act) and Certified SureTrac (CPM) scheduling software.
Read and Interpret Blueprints and other Architectural and Mechanical Design Drawings