Scott Ditch 150 Monya Ct, York Pa 17404 717-378-0377 swdhmd[at]comcast.net FIELD SERVICE TECHNICIAN/PROJECT MANAGER PROFILE Talented Service Technician/Project Manager with 13 years of solid background in turbo machineries, high-speed rotating machineries, reciprocating machineries and production equipments; with strong emphasis in the technical field. Effective understanding of the requirements to operate, troubleshoot, overhaul, rebuild and modify different makes and models of centrifugal, high speed production, hydrodynamic and rotating equipment. Achieve service operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changes. Plan service objectives by determining requirements; defining; assembling; and scheduling required service resources; confirming costs defining service measurements. Resolve issues by obtaining and coordinating reaction among service areas. Update job knowledge by participating in educational opportunities; reading professional publications and maintaining personal networks. Manage relationships with existing customers, develops relationships with new customers. Manage all resources to ensure that the customer receives finished products in accordance with all contractual obligations. Develop and maintain pre-construction and construction schedules. Working on Associates Degree in Science (Mechanical Engineering) Field Service/Project Management TWIC Certification 40 MSHA Certification Experienced underground and surface mining
Blueprint reading Hydraulics Hydrodynamics Ladder Logic Computer literacy Maintenance Software SAP ProAlpha Navision Mig, Arc, Gas Welding 3-phase electric motors 480V AC-24V DC AC & DC drives Hydrostatic Pumps Production Software
EXPERIENCE Voith Turbo Inc. York, Pa 12/03-Present Field Service Technician/Project Manager Responsible for all aspects of installation, modification, repair and commissioning of a wide range of Hydrodynamic and Torque Transmitting equipment, such as Constant and Control filled fluid couplings, Safeset torque limiting couplings, Variable-speed couplings and Torque converters. Maintain equipment information and repair files. in-house and field sales of new equipment and after sales service agreements and parts Vendor management Serve as Project Manager for all repairs and upgrades performed at customer sites, coordinating the work during customer shutdowns. Regularly meet with service customers to address service issues or to assist the sales department with new service opportunities to generate additional business. Master Foods, USA Elizabethtown, Pa2000-2003 Maintenance Mechanic and Maintenance Planner Performed maintenance and repair of semi-automated equipment, PLC-controlled assembly lines, and handled all duties similar to those listed above under Voith Turbo Inc. Planner: Troubleshooting, repair, and replacement of mechanical and electrical systems. Equipment and repair parts data entry and management. Predictive and preventative maintenance scheduling. Maintains equipment information and repair files. Assist other maintenance personnel with equipment repairs and research. Planning and coordinating maintenance jobs and projects. Perform work order repairs, inspections and adjustments. Work directly with production personnel to isolate and repair equipment problems. Participates in plant safety, health and environmental programs. Hershey Foods Hershey, Pa1996-2000 Maintenance Mechanic Responsible for the setup and performance of preventative maintenance on a range of machines, such as high speed wrapping equipment, vertical bagging equipment, weight verification equipment and injection molders. Handled the fabrication of equipment modifications to upgrade systems. U.S. Marines1990-1996 19-Kilo Tanker - Was responsible for daily operation and maintenance of M1A1 Battle Tank.
Education
Spring Grove Senior High School 1984-1990
Harrisburg Area Collage 2007-Current
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