ROB ORNBURG

CAREER PROFILE

Multi-dimensional Sales and Project Management Leader with a consistent record of exceeding revenue/margin goals through diverse experience spanning the architectural, contract furnishings, design, education, government, healthcare and retail markets. Strong hands on technical knowledge and a big picture vision for essential requirements and details promote customer trust/relationship building and timely, on budget project completion. Drives individual and team success by high levels of communication and an energetic commitment to customer service and follow through. Advanced computer skills enhance organization and expedite deliverables

PROFESSIONAL EXPERIENCE

2007 to 2009: CORPORATE EXPRESS, A STAPLES COMPANY Oak Creek, Wisconsin
$27 billion worldwide distributor of office supplies, technology, furniture and business services.
Director of Furniture Sales
Responsible for furniture sales, design and installation services within Wisconsin through leading a team of 3 Sales Execs and 4 Designers. Sales activities prioritized direct B2B field sales and contract projects with Architectural and Design firms, as well as closing catalog inquiries. Personal duties featured: developing sales/marketing strategies; key account targeting, penetration and relationship building; sales coaching; product education; personnel matters; forecasting/reporting; and project management.
Revamped strategy placing greater emphasis on opportunities within the governmental/municipal, health care, large corporate and Architectural/Design segments. Increased sales 20% to $12.5 million.
Ranked #1 in country in local government/municipalities sales contracts, per National IPA data
Closed 2 of the largest healthcare accounts in Wisconsin.
Developed and utilized a standardization furniture program to close $2 mil furniture project in 2008.
Increased furniture contract services for design/installation 12% over prior year.
2005 to 2007: INTERIOR SYSTEMS, INC. Milwaukee, Wisconsin
$48 million national design-build firm providing creative design solutions for Restaurant, Retail and Education markets
Project Manager
Managed all design/build projects and maximized team resources and effectiveness to achieve corporate targeted margins and client satisfaction. Role included: significant hands on conceptualization and design drafting; project estimating, budgeting and expense control; and identifying and negotiating with Vendors and Sub-Contractors.
Recognized for achieving project management profitability levels in the education/retail markets significantly above the industry averages for Milwaukee-based design/build firms.
Operational process improvements optimized furnishings contracts producing a 10% of incremental gross margin.
Key clients included Kohler Plumbing/Furnishings, Mc Donalds and KFC.
Trained and mentored Customer Service Rep to produce 25% gross margins on projects under $5,000.
2000 to 2005: LOGISTICS NETWORK Wauwatosa, Wisconsin/ Vienna, Virginia
$25 million national marketing firm promoting and providing office furniture, design and remodeling services to the Federal Government on behalf of UNICOR/FPI Industries
Senior Project/Sales Manager
Began at territory and regional levels before promotion into expanded responsibilities for marketing/selling furniture and related services at government offices throughout the country. Responsible for creating and operating a new offering providing elite project management services to U.S. government agencies.
Personally increased installation/project management service sales 241% from 2003 to 2004. Promoted to Oversite Sales Manager in 2003. Grew the turnkey project management services revenues to $3.5 million.
EXECUTIVE EXPERIENCE Contd: Logistics Network
Developed Access database covering all aspects of project management services, including the tracking of key inventories and detailed installation activities. Results facilitated managing 13 locations simultaneously.
Approved all project timelines insuring companys margins were met and customers expectations were exceeded.
Optimized installation methodologies and practices and developed certification standards for national vendor/sub contractor installation network.
Increased new business 190% and improved operational processes improvements resulting in a promotion from Regional Manager to Territory Manager.
Grew new business 175% and was promoted from Project Execution Manager to Regional Manager.
Architected, programmed, and managed corporate contract and project management system.

1999 to 2000: INDOFF Laguna Niguel, California
$70 million national distributor of material handling/storage equipment, office interiors, business and promotional products
Director of Design
Responsible for commercial and residential interior design.
Provided advance product design knowledge to support sales/marketing and project management.
Generated space plans providing clients with cost effective/highly efficient workspace solutions.
Managed design services to contract interior designers/architects) insuring deadlines and budgets were met.

1996 to 1999: I.D.S Chicago, Ilinois
$1.25 million residential and commercial interior design firm.
Assistant Furniture Buyer
While attending college, interviewed clients on goals/preferences for defining scope of potential residential and commercial furniture purchases. Additionally, created space plans using various modular/case good vendors.
Managed vendor relations and actively performed costing analysis for selected furnishing products.
EDUCATION/PROFFESIONAL DEVELOPMENT
BFA/Product Design and Fine Arts 1999 Columbia College Chicago, IL
Studied 3D Solid Works mechanical engineering software for product/industrial design/construction.
Nominated for Jane Alexandroff Outstanding Achievement Award for Y2K Club Chair Design
Completed 15 hours at De Paul University in Computer Information Systems, the equivalent to a degree minor
Strong computer skills include: AutoCAD 2009; Giza 20/20; Microsoft Project, Word, Excel, Access and Outlook; and miscellaneous Mac applications