Name : Karen Featherston
Industry Type : Design Build Firms
City & State : Midland, mi
Job Title Project Manager
Relocation Preferences :
Objective : Work as a Project Manager in the industrial, construction, engineering field. Support the business, clients , and subcontractors to execute the scope, schedule and procedures in a timely and professional manner.
Resume :  
Karen Featherston
Email: featherstonkaren[at]yahoo.com


PROFILE

Eighteen years of increasing management responsibilities in a global operation environment. Experience in project & program management, operations, materials, planning & scheduling, manufacturing, and customer service. Proven leadership, consistent achievement, and excellent communication skills. Certified in Project Management.


PROFESSIONAL EXPERIENCE


DESIGN CRAFTSMEN, Midland, Michigan 2006 - 2009
Senior Project Manager
Managed multiple projects including Museums, Education, Visitor and Sales Centers ranging from 300K to nine million.
Planned, scheduled and coordinated projects from initial start up through engineering, fabrication, scenic, electrical mechanical, AV and installation.
Reviewed design intent scope throughout project duration.
Primary contact with design firms, general contractors, subcontractors and purchasing.
Managed project schedule for engineering, production, subcontractors, and installation.
Controlled budget, materials, schedule of values, invoicing, RFI, and change orders.
Reviewed contracts for major subcontractors and site supervisors
Coordinated shipments and onsite labor for installation.
Finalized project closeout including: as-built drawings, maintenance manuals, and training.


MOTOROLA, Schaumburg, Illinois 1993 - 2006
Program Manager / Customer Operations (2003 2006)
Developed and maintained program schedules coordinating engineering, marketing, operations, and manufacturing.
Served as the customer advocate and new product introduction interface.
Drive customer order logistics & fulfillment.
Managed supply chain to drive logistic cost reductions.
Interfaced with OEMs as well as the Motorola distribution warehouse to manage inventory supply and demand to meet $30 million revenues.
Work with MRP and suppliers on finished material to schedule deliveries, review volume discounts, lead-times and forecasts.
Resolved $434K in accounts payable invoices.
Resolved $300K in freight brokerage charges.
Launched 6 hardware / software projects ahead of deadline.
Hired and mentored order administrators.
Received CEO Quality Award 2005 Project Launch Team




Project Manager II (2000 2003)
Supported architecture, system engineering, development, and test teams throughout the software development lifecycle.
Planned and integrated 3-site software and hardware schedules with program deliverables and milestones for new product development programs.
Ensured a group of 28 architecture and system engineering teams feature work aligned with scheduled releases.
Successfully implemented and deployed resource management controls and processes in Teamplay.
Managed the front end change control board and new product status for the program.
Received Bravo Award for outstanding performance.
Promoted to Project Manager II.

Product Manager (1999 2000)
Managed dual functions of return material authorization and product control.
Interfaced with international / domestic customers, vendor reps and planning & scheduling to maintain analog and digital infrastructure product requirements.
Hired and managed over 30 quality core staff of direct reports and supervisors maintaining high standards of service.
Worked with project management to meet milestones for product transfer to warranty repair sites and set up international rotopools.
Identified $932K of excess and obsolete product.

Inventory Manager (1998 1999)
Planning & Scheduling Supervisor (1996 1998)
Senior Production Supervisor (1994 1996)
Customer Service Representative (1993 1994)


EDUCATION

Bachelor of Science with dual majors in: Interpersonal & Public Communications and Psychology. Secondary Education Teaching Certification. Central Michigan University, Mt. Pleasant, Michigan.

Masters Certificates in Project Management & Project Management with a Specialty in Global Business Management, The George Washington University, School of Business and Public Management, Washington, DC. and ESI - Educational Services Institute.

APICS (American Production and Inventory Control Society) Classes: Production Activity Control, Inventory Management, Basic Supply Chain Management, and Just in Time.


SOFTWARE APPLICATION SKILLS

MS Word, Excel, PowerPoint, Project, Primavera TeamPlay, and Oracle



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