Christopher Young 5320 Ivy Nole Cumming, GA, 30040 Mobile: 770-480-4794 Email: chrisyoung1231[at]bellsouth.net
Career Profile: Over sixteen years of experience in the construction industry, combining high-level sales and marketing knowledge with deep operational experience, technical savvy and cross-functional communication abilities. Extensive experience driving sales, managing profit margins, managing teams, controlling costs, and maximizing profitability.
Areas of Strength & Expertise Staff Management Profit and Loss Budget Analysis Strategic Marketing Contract Negotiation Executive Communications Staff Training & Development Expense Management Safety Evaluation Product Marketing Client Relations Vendor Management
Lafarge North America, Atlanta, GA1997 to Present Leading provider of construction materials and largest diversified supplier of cement, aggregates, and concrete for residential, commercial, and institutional work projects.
General Manager, West Atlanta and North Alabama Territories (2004 Present)
Responsible for managing all personnel, plant, systems, policies, and processes, in addition to all aspects of activities associated with budgeting, profit and loss, cost management, and financial analysis. Accountable for the safe operation of all plants in territory and responsible for ensuring effective production, work-flow, and on-time delivery of product. Perform direct management of all production activities, and manage all aspects of safety compliance in accordance with generally accepted industry standards and company-wide SOPs. Charged with responsibility for bottom-line profit, loss prevention, and effective productivity of forty plants across territory. Liaise with sales and marketing, perform client sales management, and develop, revise, and implement long-term strategies, objectives, and business plans. Perform all hiring, managing, and termination of employees, conduct regular performance reviews and evaluations, implement successful organizational approaches to boost morale and productivity. Direct and develop a team of mid-level managers, ensure their operational needs are met and assess their development needs and perform evaluations. Coordinate activities across business units with regard to planning, production, cost control, delivery cost management, materials management, and finance and accounting within company-wide budgetary standards. Strive for cost reduction methods, approve outsourcing of services, and develop effective systems to liaise with cross-functional areas across the company. Interface with operations departments and division heads to analyze future growth plans and ensure vendor delivery workflow is streamlined. Negotiate yearly contracts with haulers and other vendors, handle expense management, and provide decision making with regard to contractors and other potential partnerships. Key opinion leader and participant in implementing pay-per-load approach to manage costs and improve production. Recognized as having had the highest EBIT in 2006 globally.
Major Accounts Manager (2001-2004)
Charged with servicing and maintenance of top ten accounts in the southeast and assumed responsibility for proactively pursuing a wish list of fifty coveted accounts; opened over fifty percent of those key accounts. Researched and analyzed the strategic business direction and needs of each potential account to determine how Lafarge could best present itself as a partner for all current and future business needs of the account. Developed and implemented tactical marketing plans and played key role in executing the development of apposite marketing and promotional methodologies. Streamlined and implemented solutions to meet the individual needs of individual and commercial customers Managed communication flow between each client account and individual corporate business units to maximize purchasing and drive top-line growth. Negotiated contract parameters and pricing terms of each agreement, evaluated and assessed needs to strengthen closing ratios and liaised with internal departments to determine best practices for addressing operational needs of each client.
Residential Salesperson (1998-2001)
Recognized as the first plant to produce over 2 million in profit in the year 2000; opened over one hundred accounts to grow profit margins from a previous high of 700,000 to over 2 million. Grew staff and drivers from 2 to over 24 individuals, played key role in implementing valuable subdivision in 1998, and actively sought out and landed prominent contracts in the geographic region. Served as the primary liaison between Lafarge and new accounts to cultivate relationships and determine, analyze, and address all potential client needs and to impact top-line growth. Assessed needs of each potential account and prepared appropriate presentations on relevant products and services to display how Lafarge could meet client needs. Performed client pre-qualification by interfacing with all potential accounts and learning about individual operational and purchasing needs.
Young Remodeling, Atlanta, GA1993 to 1997 A privately owned residential remodeling company providing services such as basement finishing, porch add-ons, home expansions, and other renovations and construction services. Owner/General Manager (1993-1997)
Managed a team of on-site employees and contractors; sold all jobs, scheduled workers as dictated by volume, performed employee evaluations, and solicited and evaluated bids for contract services. Oversaw the operational budget, controlled costs, prepared yearly cash budgets, and ensured that sales targets and profit margins were met. Hired, trained, and provided knowledge and leadership to internal staff; created and implemented staff development plans comprising goal objectives and timelines. Developed and maintained vendor relationships, negotiated contracts and agreements, and opened lines of communication with field competitors. Produced effective advertising campaigns; monthly advertisements, marketing materials, and word-of-mouth canvassing.
Education Troy University Troy, Alabama Bachelor of Science, Criminal Justice (1993)
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