DIRECTOR / PROJECT MANAGER
Project Management / People Management / Operations / Engineering / Budget / Cross-Functional Leadership / Customer Satisfaction / Fortune 500 Experience / Negotiation / Start-Up / Purchasing / Scheduling
Proven track record of managing business expansion for Fortune 500 Pulte Homes, Inc.. Effectively works with design professionals, contractors, and suppliers, to work outside of their silos to complete projects on time and on budget. Successfully reduced schedule times and costs while improving quality.
Reorganized 750-home development production plan after takeover Shortened schedules, resulting in cost savings of over $200,000 Increased quality, awarded #1 Builder in New Jersey in 2008 by JD Powers
Experienced with both start-up process and fully operational Fortune 500 Team.
Earned a Bachelor of Science Degree in Civil Engineering from Lafayette College.
Executive Profile
Reorganized efforts and reset priorities in 750-home development. As Vice President of Customer Relations, worked closely with Construction and Sales Departments to turn around a community started by another organization. Investigated situation at time of takeover, met with current team members, and determined the plan of action. Plan involved upgrading the current team and developing cross-functional collaboration. Through persistent on-site leadership, successfully closed over 300 homes in the first year.
Shortened schedules, resulting in cost savings of $1000/home. As Vice President of Construction Operations, coordinated with contractors to tighten building schedules by over 8%, reducing carrying costs by $1000 per home in 2008, a savings of over $200,000.
Improved quality, resulting in an increase of customer survey home complete to satisfaction scores from 50% to 94%. As Vice President of Construction Operations, closely monitored field operations with trade partners to improve processes and quality. Division subsequently received JD Power Award as the #1 Builder in New Jersey Market.
Career Overview
Pulte Homes, Inc., Metro NY/NJ Division, Vice President of Construction Operations and Land Development, 2007-2009. Monitored and controlled construction and land development budgets of $70 million and $60 million, respectively. Managed as many as 54 employees, ensuring appropriate staffing level to meet division goals. Vice President of Construction Operations, 2006-2007. Motivated Trade Partner Council to fine tune scopes of work, resulting in cost savings of $470,000, while improving quality. Vice President of Customer Relations, 2003-2006. Successfully built the Customer Service Department through hiring and training personnel, and effective implementation of corporate initiatives. Increased repeat and referral business by 18%. Coordinated and negotiated service response schedules with trade partners, resulting in a reduction in response time of 23%. Community Builder, 2000-2003. Managed the land development, construction, and customer service of single family homes and townhomes at multiple communities. Project Manager, 1997-2000. Hired as first project manager in New Jersey Division. Hands-on supervision of construction and service team, while developing a contractor base for the new division. K. Hovnanian Companies, Central New Jersey Division, Construction Manager, 1995-1997. Provided leadership and direction to entire construction team. Maintained close relationship with sales and service to accommodate customers. Construction Site Superintendent, 1994-1995. Construction Frame Superintendent, 1992-1994. Supervised, scheduled, and directed contractors. Stubeck Properties, Inc., President, 1986-1992. Directed engineering strategy for new subdivision. Negotiated bids and contracts with trades and suppliers. Managed the day-to-day operation and construction.
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