James J. McElroy 9374 Homestead Lane, Frisco, Texas 75034 972-712-8485 / jmcelroy2008[at]live.com QUALIFICATIONS A goal-focused professional with proven expertise in management, customer service and quality control in the home building industry. Able to achieve cost control and provide exceptional quality on time and within budget through teamwork and proactive supervision. A self-starter who can create procedures, programs, communication methods and information paths to increase productivity; and train others for the efficient completion of work. A strong leader who understands the necessity of follow through and is committed to excelling in activities that ensure the achievement of goals and objectives of an organization. Key Strengths:
Leadership Skills Team Building/Management Contract Management Project Management Customer Service Communication Negotiations Training & Development Problem Solving Quality control Organizational Skills Interpersonal Skills Planning/Coordinating Coaching/Mentoring Compliance Goal Setting Self-Starter
PROFESSIONAL EXPERIENCE Khovnanian Homes Community Construction Manager2006-2008 Managed the construction of homes from 1950 to 5600 sq. ft. while controlling costs and building to company standards. Accountable for customer satisfaction survey scores and obtaining results greater than 80% on recommendations, and for customer service after job completion. Received the award for Top CCM in 2007 in the Central Division.
Turf-Scapes/DR Clark Custom Homes General Manager/Builder2004-2006 Hired and scheduled subcontractors for new home construction and ensured product quality. Participated in the design and product feature selections and specifications needed to complete each job. Coordinated service requests and managed accounts receivable and billing.
Portrait Homes Senior Builder2002-2004 Managed multiple town-home communities. Established quality standards, achieving Best Buyer Satisfaction rating in 2002 and 2003. Developed a team that was recognized as Best Community for 5 straight quarters. Recognized by corporate office in Americas Whos Who for performance in 2002.
Ashton Woods Homes Area Manager1993-2001 Managed multiple communities in price ranges from $120s to $2.1M, developed and trained builders and warranty service representatives, and ensured profits based on costs, interests, extras, and land. Twice recognized as having the top performing community in 1999 and 2000. Assembled team that improved customer satisfaction rating over 20% in 2 years. Educated team members to a level of best production quality and cost control for first 6 months of fiscal 2002
Flournoy Construction Company Project Superintendent1990-1993 Supervised 5 apartment communities from start to completion. Coordinated all aspects of the complexes with leasing consultants. Completed a 116 unit complex in 5 months. Team recognized by architect for having best quality. Returned almost $200K to the bottom line to budget based on savings due to interest, material control, and quality control.
Trammel Crow Residential Project Superintendent1988-1990 Directed completion of a complex of 160 units in 155 days. Developed a team that saved $90K to budget. Coordinated a staff of 7 people that achieved an initial quality rating of 94 out of 100 by the owner. Part of team that improved build times and consistently exceeded standards previously established, and that returned over $350K in savings to company in 6 month time period.
US Home Corporation Vice President of Construction1980-1988 Leader of 2 to 13 communities, both single and multiple family residential housing. Supervised 7 superintendents in all aspects of the business. Successfully completed a 96 unit project in 16 months, 15% under budget with a 38% gross margin. Completed a technical manual for division detailing proper construction procedures. Continually improved build time and increased profits and maximized efficiencies as a manager. Set new standards for gross margins in the division and created a new energy that propelled management to continue to build multi-family units.
EDUCATION Cornell University Bachelor of Science in Business Administration
|