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Name : Brendap10
Industry Type : Director Human Resources
City & State : chicago, IL
Job Title
Relocation Preferences : Architects
Objective :
Resume :  
BRENDA THOMPSON
12931 S. Saginaw Avenue Chicago, IL 60633
H: 773-646-1672 C: 219-313-9681

HUMAN RESOURCE PROFESSIONAL

Performance-driven human resource professional with more than ten years of experience impacting organizational performance through effective management of all aspects of human resources. Expert in program management, policy/procedure development, and state/federal compliance. Utilize best practices and follow cutting-edge and emerging HR trends.

AREAS OF EXPERTISE

CompensationEmployee RelationsWorker Safety
Benefits AdministrationRecruitment/EmploymentTraining/Development
Organizational StructurePolicy/Procedure DevelopmentLegal/Regulatory Advisement

PROFESSIONAL EXPERIENCE

FRANCISCAN COMMUNITIES-ST. JAMES MANOR/VILLAS, Crete, IL, & FRANCISCAN VILLAGE/MOTHER THERESA HOME, Lemont, IL 2000-2008

Director of Human Resources: Directed the daily operations of a top team of five human resource professionals. Formulated and administered the HR fiscal budget; controlled payroll, benefits, and expenses. Oversaw recruitment, employment, compensation, benefits administration, employee relations, orientation, training, and professional development activities. Developed and managed programs, designed and enforced policies/procedures, and ensured compliance with all state and federal regulatory requirements across the organization.

Key Accomplishments:
Maximized operations and increased productivity by 40% through updating outmoded policies and procedures. Developed performance improvement training and ensured 100% compliance across all departments.
Realized an annual savings of $1 million in fraudulent workers compensation claims by devising strategies to bring the program into compliance. Established standardized workers compensation protocols. Provided management and staff with comprehensive training.
Saved the organization 15% annually through a rigorous examination of employee benefits to confirm eligibility. Oversaw audits, reconciliations, and disbursements to benefit carriers.
Increased employee satisfaction by 20% and earned recognition for cultivating an inclusive environment with positive dialogue across the organization. Created focus groups to address employee issues. Resolved key issues to ensure satisfaction.
Represented the organization at EEOC claim hearings; realized an 85% win record.


Key Achievements:
Devised and implemented the Preceptor Program, which encouraged employee growth and professional development.
Utilized expertise to advise staff and management on employment laws, regulatory compliance, performance issues, and adherence to organizational expectations. Executed comprehensive investigations into complaints, compliance, and performance matters.
Revised job descriptions across the organization by interviewing and shadowing employees to ensure accuracy in recording duties and skills required for each position.
BRENDA THOMPSON, Page 2


Key Achievements Continued:
Eliminated abuse of FMLA requests by standardizing protocols, listing providers, and providing comprehensive training for staff and employees.
Spearheaded meetings as Chair for Safety Committee and Co-Chair of the Recruitment and Retention Benefits Committee, the Wellness Committee, the Growth and Development committee, and the Policy Committee.
Developed programs to recognize associates. Built and maintained rapport through the associate of the month initiative, service award luncheons, and satisfaction surveys; involved in organization of picnics, Christmas luncheons, and other employee events.
Earned the Certification of Excellence in Associate Relationships, the Overflowing with Joy Award, the Angel of the Month Award, and the Associate of the Year, which was chosen by employees.

GUARDIAN SECURITY, Blue Island, IL 1999-2000

Director, Human Resources: Controlled HR operations for more than 400 employees. Handled ADP payroll, HRIS, wage garnishment, benefits administration, HMO, PPO, managed care, and indemnity plans. Oversaw benefits tracking and billing audits. Liaised between employees and insurance carriers. Recruited, trained, and developed employees. Devised the organization's policies and procedures.

Key Accomplishments:
Increased employee retention by 15% and saved the organization 10% annually by developing and implementing a strategic initiative focused on employee satisfaction and retention.
Developed an employee onboarding program. Enrolled and educated staff on benefits.

PASQUINELLI, INC. CORPORATE OFFICE, Homewood, IL 1997-1999

Human Resources Specialist: Managed payroll, HRIS, and reporting for 700+ multistate, union employees, salaried and commissioned employees. Performed recruitment and retention, employee on-boarding, benefits administration, and benefit auditing. Developed organizational policies and procedures. Played a key role in union negotiations.

Key Accomplishments:
Recommended an audit of payroll and benefits and saved the organization $30,000/20% in benefits monthly.

EDUCATION

PURDUE UNIVERSITY, MA, Communication BA, Business Administration

CERTIFICATION

Professional in Human Resources, Certification

MEMBERSHIPS

Society for Human Resource Management, Member
American Society of Healthcare Human Resources Administration, Member






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