Minnesota Interior Solutions,Eagan MN
Project / Account Manager
(June 2000 to April 2008)

Manage $4 Million, co-manage 12 million, in cabinet sales annually, B2B sales, estimating, contract negotiations
Main Contact on multiple sites, Ability to manage multiple complex projects simultaneously. Telecommuting and field visits
Strong project management skills
Sales - Coordinate customer needs and expectations from the time of sale through the delivery process
Manage customer orders, inquiries and resolve issues/conflicts
Implement Custom millwork, glass sizing, order and replacement, kitchen and bath design, sales
CAD software for cabinet layouts, drafting custom woodwork for production
Oversee Schedule and Monitor product order, delivery and installation staff
Address Construction Documentation, Lien Waivers, Evaluate and Expedite Changes Orders.
Work with operations and sales support staff to establish an effective communication path with the customers.
Analyzing, developing, and implementing creative solutions to increase efficiencies, reduce costs, and generate repeat business
Determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities.
Implement Project Management from start to finish:
oWalk / Measure each building for fit and function, meeting with framer, electrician, plumber, site sup as needed
oAssist with Take offs, design, blueprint reading
oVerify accurate building technique for on-time profitable completion
oInstallation oversight / inspection
oPlanning, Scheduling, and Coordinating warranty and service work
oTrack Product Shipping, delivery, warehouse activity as pertaining to my customers
oFollow up inspection to each house delivered and installed
oArrange and/or complete service and warranty calls
oProvide replacement parts, repairs to product as determined


Evans Builders, Director of Construction
Builder / Owner
(1976 to 1991)
Construction Project Management
Take-offs and bidding, and planning of construction projects
Multiple phases of designing and building custom homes
Performed Interior decorating and marketing
Residential Building, Remodeling, Real Estate Sales (Licensed)
Home Inspection (Certified), Office Management, Field Supervision
Manage projects directly with lenders, sub-contractors, Lien Waivers
Coordinate, Interpret, and Control Changes, Repairs and Revisions
Supervising / coordinating progression, organization, and completion on schedule and within budget
Successful Marketing and Sales of properties upon completion of new construction.

Education
Ashworth University: Construction Management Degree
Courses include: Safety and Planning, Construction Survey, Cost Estimating, Drawings and Specifications, Construction Project Administration, Project Scheduling.

Certifications:
Realtor License
Professional Home Inspection
Human Dynamics
Certified Nursing Assistant
Certified Health Unit Coordinator

Masco University Course Completion: Leadership Development, Internal Business Controls, Mutual Respect, Financial Integrity, Code of Business Ethics, Code at Work, Anti Trust

Skills
Proficiency Micro Soft, Windows, Excel, CAD
Team builder
Customer Service
Strong Communication Skills
Decision Making
Analyzing Information
Emphasizing Excellence
High level of integrity ability to maintain confidential information and act independently with minimal supervision

References
Available upon request.