Charles Thomas Palmer
613 Russetwood Lane(H) 770-795-0930
Powder Springs, GA(C) 856-562-7630
SUMMARY
Value-based leader with extensive experience and a solid track record leading teams and building collaborative relationships that have achieved increased profits and market share in the building materials industry. Recognized strengths include improving processes, negotiating win-win agreements with vendors and major accounts, customer service focus, implementing business strategies that leverage industry experience to capitalize on market opportunity. Areas of expertise:
Business DevelopmentOrganizational DevelopmentProcess Reengineering
Team BuildingFinance & BudgetingLogistics & Distribution
Strategic PlanningMulti-Site OperationsStrategic Alliances
EXPERIENCE
BlueLinx Corporation, Atlanta, GA2002 - 2007
General Manager
This position is responsible for overall strategic planning and management of all functional areas of operations for this $120 million region which also included directing the daily initiatives for a staff of 60. Also, tracked regional expenses and developed budgets, forecast and sales targets that aligned with corporate goals.
Leveraged industry and business expertise to maximize sales opportunities while maintaining budgets and headcount.
Initiated and managed cross functional communications which provided opportunities to increase margins by teaming with other contacts in key accounts.
Monitored industry trends to improve product position with key accounts and uncover new revenue streams.
Established staff training and career development programs to increase knowledge and productivity which resulted in several promotions.
Managed commodity and specialty businesses.
Cultivated strategic client relationships that strengthen competitive position with key accounts and increased market share.
Georgia Pacific Corporation1996 - 2002
Area Sales Manager
As Area Sales Manager the responsibilities included directing inside and outside sales activities, industry trend observations, staff management and business partnerships.
Developing effective, efficient business processes that accelerate sales volume while enhancing margin building successful teams.
Negotiated customer and vendor agreements to obtain competitive pricing, new account penetration and improve product distribution.
Instituted a sustainable competitive advantage through identifying market trends and interpreting the competitive landscape.
Branch Manager/Salisbury, MD 1992 - 1996
This positions responsibilities included P&L oversight for commodity and specialty businesses with annual revenues ranging $25 million.
Earned broad base of experience through accountability for sales generation.
Managing business partnerships, operational decision making and developing team members.
PREVIOUS PROFESSIONAL EXPERIENCE
Georgia Pacific Corporation
Paper & Forest Products Industry
Lumber Manager, New Castle, De
Outside Sales, New Castle, De
Operations Manager, New Castle, De
Building Materials Industry
Regional Western Lumber Manger/Denville, NJ
Managed Western Lumber Department in the Northeast Regional Office.
KEY ACCOMPLISHMENTS
Improved customer retention through implementation of comprehensive customer service and reward programs.
Decreased employee training time with introduction of streamlined processes, mentoring program and written standard operating procedures.
Cut operating costs annually by reducing non-value added operations, improving employee efficiency, upgrading personnel and obtaining process-improvement input from vendors.
Reduced uncollectable accounts to less than 1% of sales.
Pared inventory 25% through product re-engineering. Eliminated slow and dead inventory to less than 1/2%.
Increased Commodity / Specialty sales mix from 85% Commodity/15% Specialties to 48% Commodity / 52% Specialty resulting in significant increase in ROI, maximizing profit per truckload which in turn reduced logistics expense.
HONORS AND AWARDS:
Georgia-Pacific's - Vice-President's Round Table, 1981 and 1985
Georgia-Pacific's - Executive Vice President's Award, 1999
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