A d a m C a r a n
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Attributes
Ambitious, highly qualified Facilities Management & Design Professional. Extensive experience in Facilities Management, Real Estate, Design, Construction, Sales & Sales Support. A strong team player & effective communicator. Instrumental in producing results which aid management in achieving short & long-term goals. Detail-oriented, accurate & proactive. Consistently maintain a professional attitude & dedicated work ethic.
Employment Experience
Property Manager, Colonnade Office Towers, Equity Office
2007-2008
Managed 1 million sq. ft. Class A office towers & 70K sq. ft atrium in Addison, TX. In charge of all capital project administration, including an $850K atrium renovation/remodel. Oversaw all tenant improvement projects & tracked expenses. Assisted tenants with all finish & design aspects of remodel or new spaces along with architectural firms. Worked closely with leasing director on lease renewal negotiations for perspective tenants, including lease reviews. Oversaw property management staff & interacted ongoing with engineering staff. Administrated contracts for security, janitorial, garage parking, metal maintenance, interior & exterior landscaping. Prepared & reviewed all annual budgets & reporting. Prepared monthly cash flow projections, operating reports & budget preparation.
Project Manager/Interior Designer, First Horizon
2003 - 2007
Responsible for & oversaw design, construction & completion of local bank branches & nationwide mortgage offices. Helped manage local 300K sq. ft. corporate headquarters & 120K sq. ft. servicing unit. Managed complete reconfiguration of the corporate office in 2004. This included moving 1,200 employees over an 8 week period. Coordinated & moved 450 servicing unit employees from existing office space to new space in 2003. Responsible for coordination with internal customers & external vendors for installations/employee moves/expansions & closing of branch offices. Worked closely with furniture, telecom & construction vendors to ensure deadlines were met in a timely & accurate manner. Created & managed finish standards for all branch interior finishes & furnishings. Traveled to branch installations & coordinated vendor installs/moves. Remained on site for opening day to ensure internal customers are completely satisfied.
Implementation Engineer, Verizon
1997 - 2002
Accountable for completing & managing assigned communication installation orders. Provided technical support to the sales team during the sales acquisition process. Assisted sales team in closing sales & producing results. Served as primary support point of contact to the customer, inclusive of on-site customer meetings. Managed orders from sales hand off through installation/turn up of service. Tracked pending installations & changes of customers services. Responsible for helping sales negotiate & renew customer contracts.
Customer Service, Collections & Financial Analyst, Sprint Communications
1988 - 1996
1988-1990: Sprint Customer Service Representative Serviced residential & small business customers in a call center environment. Sprint provided 6 weeks of intensive customer service training & ongoing training to better service customers. 1990-1994: National Accounts Customer Service Representative This position served as point of contact for fortune 500 companies, quarterly visits to their offices & Sales Support. 1994-1997: Financial Analyst Effectively executed & implemented contracts for Data Communications. Developed, maintained & analyzed high-end user accounts. Tracked & reported new contracts, as well as renewals. Impacted collections department by cutting existing bad debt exposure by two-thirds. Successful in coordinating the creation of an entirely new database for the Credit Department, which created a more efficient way to process requests for service. Assigned by management to Resource Analysis Team. The goal & outcome of this team removed defects from the department processes & increased efficiency.
Showroom Manager, Moreno Brick & Tile
1987-1988
Showroom Manager in charge of sales, showroom personnel, stone & tile displays, order tracking & scheduled installations. Managed larger installations onsite to ensure quality of installation & address questions or issues. Served as lead architectural & design sales representative. Periodically called existing & prospective Architects & Designers about products & services. Scheduled & proactively visited Architects, Interior Designers & showrooms to update design libraries & update staff on latest offered products & services.
Education Highlights
Bachelor of Science, Interior Design, 1993
Missouri State University
Springfield, MO
Continuing Education
Dallas County Community College
Dallas, TX
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