BRIAN D. MILLER
CAREER OBJECTIVE
A project management position in the construction industry that requires in-depth knowledge of scheduling and budget management as well as the demonstrated ability to supervise direct hire and subcontractors to complete overall construction activities.
RELEVANT EXPERIENCE
Successful results and exceeding goals
Involved with the construction and completion of 900 homes.
Received recognition for having the best short term customer satisfaction in 2007 with 96% satisfaction.
Honored by Pulte Homes top management to be the 2004 Michigan Division Superintendent of the Year
Managed Pulte Homes customer relations department that was awarded for the highest surveyed results for 92% long term satisfaction in the Michigan Division
Elected for the best practices award by the division trainer by implementing company initiatives and maintaining consistency on a construction site.
Increased production by completing 90 homes from job initiation order to certification of occupancy in a six month time period which resulted in exceeding the company business plan.
Proven in Project Management
Project superintendent with contractor on multiple commercial construction sites with the projects valued at $600,000 in total.
Project manager on multiple residential construction sites with the start up and involvement of projects valued at $180,000,000 in total.
Reduced cost by conducting value engineering, redline sessions, and working with trade partners on efficiency which resulted in $300 per home.
Supervised 65 subcontractors and up to eight direct hire employees to ensure closing dates to meet company deadlines.
Chosen to assist with the Michigan Division superintendent training.
Assigned to research and develop management program to reduce costs associated with concrete failure, which has led to reductions in warranty replacement and production losses.
Facilitated warranty disputes with homeowners in a geographical area that contained 1,600 homes that were under a 10 year structural warranty.
PROFESSIONAL EXPERIENCE
MODERN DRYWALL, Rochester, MI
Project SuperintendentJuly 2008-Nov 2008
Managed one or more construction projects with activities including framing, partitions, insulation, doors/hardware, frp, drywall, paint, and acoustical ceilings. Maintained daily documentation for scheduling, tracking, and budget purposes. Reported progress to owners in weekly meetings which detailed financial budgets, change orders, and any issues with general contractors.
Participated in construction meetings with general contractors to deal with any concerns.
Ensured quality with inspection of daily work for contractor and customer satisfaction.
Supported estimating department by communicating information for quotes.
Responsible for review of audit inquires; income statements, purchasing, change orders, purchase agreements, monthly accruals, variance reports, overhead/staffing projection and gross profit analysis.
PULTE HOMES OF MICHIGAN, Royal Oak, MI1996-2008
National Home Builder, Fortune 500 Company.
Project Manager2005-2008
Responsible for community field operations including: budget management, customer relations, supervision of all direct-hire employees and subcontractors. Maintained documentation process required by OSHA and National Storm Water Program by conducting monthly area meetings with subcontractors and updating weekly required forms for record keeping.
Solved any daily issues with construction-management, customers, municipalities, and subcontractors.
Conducted employee reviews and monitored progress throughout the year.
Built relationships with homeowners, subcontractors, other departments, and attended meetings to provide technical assistance.
Lowered building cycle times by seven days by adjusting construction schedules and receiving commitments from contractors which created a savings for the division.
Supported three sales counselors by conducting weekly meetings, providing option pricing and educating sales staff on construction techniques used to educate and promote company sales.
Responsible for review of audit inquires; income statements, purchasing, change orders, purchase agreements, monthly accruals, variance reports, overhead/staffing projection and gross profit analysis.
General Superintendent2003-2005
Assisted project manager by overseeing the daily field operations of staff and sub contractors on construction sites. Reviewed construction schedules daily with superintendents and customer relations to ensure daily production.
Involved with the construction of 250 homes with projects valued at $90,000,000 in total.
Approved and wrote purchase orders to maintain budgets and job forecasts.
Assisted sales counselors with the set up of lot releases and lot premiums throughout the development.
Reported community field operation results on a monthly basis to the operations committee involving the division president, construction vice president, sales vice president, purchasing vice president, mortgage vice president, and all area managers for division.
Superintendent2000-2003
Managed the building of new homes from dirt to certificate of occupancy by generating a construction schedule, controlling building times by maintaining the schedule, resolving contractor issues, and responding to homeowner concerns.
Selected to mentor four new hires and provide support when needed.
Accomplished production deadlines for an estimated 400 closings on construction sites.
Involved with the scheduling and quality of the new Pulte start up company PHS (Pulte Home Sciences); which produced pre-fabricated foundation panels and SIPs (Structural Insulated Panels)
Customer Relations Manager 1996-2000
Operated all warranty and customer relation issues within a subdivision by performing customer orientations, scheduling and completing service appointments. Addressed all service call-ins, emergencies, and confirmed survey results by meeting set expectations.
Known for delighting customers.
Achieved a division record 35 same-day orientation sign offs.
Trained eight employees on how to perform homeowner orientations and meetings.
EDUCATION / TRAINING
Bachelor of Science in Building Construction and Contracting, 1996
Purdue University, West Lafayette, IN
Company Sponsored Training
National Storm Water Management
OSHA 500 10 hour Occupational Safety and Health
Mold Assessment and Remediation
Pulte Quality Leadership
ADDITIONAL SKILLS / TRAINING
Certification: Construction Site Storm Water Management, State of Michigan
Certification: American Red Cross First Aid, CPR
Computer Skills: MS Windows, Word, Excel
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