application/x-httpd-php executiveresumesdetails.php HTML document text DEBORAH D. KING


Name : DEBORAH D. KING
Industry Type : EXECUTIVE LEVEL MANAGER
City & State : HOUSTON, TX
Job Title
Relocation Preferences : Related Professions
Objective : OPEN AVAILABILITY
Resume :  
*AAS, Business
*Texas Licensed Life / Health Agent
*Texas Licensed Property & Casualty Agent
*Texas Licensed Real Estate Agent
*Texas Licensed Mortgage Broker
*13+ Yrs. Corporate Human Resource Management
*12+ Yrs. Payroll Management and Administration
*11+ Yrs. Retirement Plan Benefits Administration & Consulting
*11+ Yrs. Employee Benefits Plan Administration
*15+ Yrs. Loan Origination & Processing


PROFESSIONAL EXPERIENCE

STAGE STORES Palais Royal Corporate Store Houston, TX
February 2008 Present

Assistant Store Manager for national retail clothing chain and corporate flagship store that continuously meet sales goals of at least $7.5 million annually. Support and assist Store Manager in managing team of Area Manager, Customer Service Supervisor and 35 Sales Associates providing excellent customer service to Houston metropolitan clientele. Primary duties are supervising employees and lower level management while meeting company sales goals. Attract clientele by merchandising designer labels to ensure that our store offers products and services that satisfy the needs and desires of our clientele.
Additional duties include meeting merchandising objectives, maintain adequate store operations, which includes hiring personnel, conduct background checks and drug testing; receiving goods; accounting and bookkeeping; advertising and promotion; train sales associates and assist Store Manager in maintaining an adequate, productive workforce.

Daily store operations management key responsibilities include audit of pre-opening specifications, (i.e., check all emergency exits, open ISP computer system, check for safety hazards and advertisement signage, hold brief opening meeting with sales associates, open registers and reconciliation of safe and deposits). Daily close of business include ensuring that all applicable areas are locked and secured, fitting rooms and restrooms are clear of customers, all precious metals and other valuables are secured, make bank, close registers, prepare deposit, close computerized ISP set alarm and secure building.

TARGET CORPORATION Pearland, TX
July 2007 - February 2008

Human Resources Specialist for national retail chain. Support and assist Executive Team Leader Human Resources in cultivating Targets Fast, Fun and Friendly (FFF) Culture throughout store environment. Duties included staffing proactively for hiring needs to ensure store is staffed in all work centers. Training and Development to ensure that all team members understand and follow core roles. Ensure that all new team members are trained within two (2) weeks using Team Trainer Program. Drive new and existing policies involving retention; understanding what causes turnover and take necessary action. Create and maintain an Open-Door Policy by creating an environment of open communication throughout the store. Ensure adherence to legal standards in the area of compliance including meal periods, rest breaks, minors, key control and wage payment. Ensure that all new and existing company policies are adhered to. In relation to Targets Fast, Fun and Friendly Culture, ensure recognition of great performance, champion FFF Team Culture meetings and follow-ups on recognition and performance of management commitments. Ensures leadership team handles all conduct and performance issues are handled in a timely, appropriate manner.
Payroll processing included entering time off requests, availability changes in to the scheduling application; edit and post weekly schedule. Enter missing time clock punches in time and attendance system, process weekly payroll, track attendance, and meal compliance. Respond to all team member questions about work schedules, paychecks, resolve pay issues and issue payroll vouchers.
Assisted job applicants with using in-house Job Application System (JAS), scheduling interviews or understanding how the interview process works. Further assisted Store Manager and hiring managers by conducting initial interviews, extending employment offers, drug and background testing, and New Team Member Orientation.

CROWN FINANCIAL, Houston, TX
March 2007 Present

REALTY ASSOCIATESTM, Houston, TX
October 2007 - Present

Mortgage Broker / Loan Originator. Over 15 years experience in the mortgage industry as loan originator and loan processor. Extensive knowledge of FHA, VA and conventional financial guidelines. Knowledgeable in closing and funding multi-state loans (wet and dry state guidelines). Specialize in originating conforming, non-conforming and correspondent loans. Extensive knowledge of all aspects of mortgage loan documentation and closing/funding processes. Conduct real estate brokerage services as one-stop-shop concept to service residential and commercial customers in financing and purchasing real estate.


NATIONWIDE INSURANCE Houston, TX
November 2006 - Present

Financial Services Managing Agent for national insurance and financial services company. Primary duties are policy management, customer service, bank account remittance record keeping, sales, and various office duties as required. Designated by Agency Owner as Marketing Representative liaison targeting Texas Mortgage Brokers to solicit property and casualty clientele to write new homeowner policies. Through outside/inside referral sources provide information to customers concerning pricing and products to guide and convince prospective/existing customers to consider Nationwide Insurance products.

Additional duties include, but not limited to: 1) Develop referral contacts with realtors, builders, professional and personal contacts. 2) Build rapport with potential customer and existing customer base to ensure an application for additional insurance products. Serves as an advisor to customer base concerning rates, products, and the overall process of obtaining appropriate coverage. 3) Meet established requirements for sales goals, customer satisfaction and quality. 4) Maintain knowledge of available products, and underwriting and general department guidelines to include changes and updates. 5) Complete policy applications by completing all information in the appropriate web-based applications. 6) Collect appropriate documentation from each policyholder and deliver in time frames set by management. 7) Attend and actively participate in all corporate meetings and training sessions that are held in order to facilitate achieving underwriting and volume objectives.

REGAL MORTGAGE COMPANY, Lancaster, TX
July 1996 - August 2006

DOMINION GROUP, INC., DeSoto, TX
October 2004 October 2007

Sr. Loan Officer / Loan Processor Manager for a Dallas/Fort Worth metropolitan area mortgage company specializing in residential and commercial mortgages. Primary functions were processing and origination of retail loans, prepare and verify loan applications to determine creditworthiness of prime and non-prime quality to be reviewed and approved for closing by underwriting. Established numerous broker relationships with local and national wholesale mortgage entities. Operations included processing management, set-up, in-house appraisal services and finance management. Conducted real estate brokerage services as one-stop-shop concept to service residential and commercial customers in financing and purchasing real estate.

BNC MORTGAGE, INC., Dallas, TX
(Subsidiary of Lehmann Brothers)
February 2003 - August 2005

Sr. Account Manager Supervisor for national wholesale lender. Reported to Dallas branch manager. Assisted in reflecting a positive and productive attitude through the branch. Had dotted line responsibility to Corporate Regional Account Manager Supervisor as to BNCs policies, procedures and best practices. Updated Regional Account Manager Supervisor of progress on low producing Account Managers. Assisted in training new Account Managers and low producing Account Managers. Assisted Branch Manager in completion of time cards and monitoring work hours for all branch employees. Maintained current phone list for branch. Assisted Branch Manager in completion of Branch Reports to be sent to Regional Vice President of Sales. Delegated work duties or requested assistance in absence of branch employees. Maintained branch vacation calendar to be sent to RVP of Sales to coordinate schedules.

Provided accurate Detailed PA Funded Loans Report for monthly bonus to the Sr. Vice President of Sales Administrative Assistant no later than the 5th of each month. Completed Cancelled/Denied Report Daily. Forwarded all Cancelled/Denied files to the appropriate department on a daily basis. Reported any misconduct of any Branch Employee to Branch Manager or appropriate Corporate Regional Account Manager Supervisor. Reported progress or achievements to the Branch Manager or appropriate Corporate Regional Account Manager Supervisor. Maintained Account Manager job duties. RVP of Sales determined qualifying benchmark to qualify for Sr. Account Manager Supervisor position.

Account Manager for loans generated by branch manager; and responsible for approximately 75 brokers. Occasionally process and manage loans for other branch Account Executives. Responsibilities include managing pipeline volume of $5 to $7 million or 30 to 50 closeable loans per month. Prioritize loans by order of funding, docs and final approval status. Pre-qualify and pre-underwrite new and existing loans in system. Review loan approvals and conditions with brokers. Provide proactive solutions to conditions, appraisal review and underwriting challenges. Market and increase branch productivity by asking for and funding more loans for brokers. Routinely learn underwriting guidelines by reading manual updates and taking product knowledge exams. Consistently rank within top 5 to 10 of Account Managers for docs out and loans funded in Western Region for company on a monthly basis.

OTHER PROFESSIONAL EXPERIENCE


Human Resources
401(k) Analyst Loan Consultant
CLEAR CHANNEL WORLDWIDE
[Retained by Staff Extension International]
Dallas, Texas

Field Operations Supervisor
U. S. DEPARTMENT OF COMMERCE /
U.S. CENSUS BUREAU
Dallas, Texas

Benefits Manager - Associate Services
PC SERVICE SOURCE, INC.
Dallas, Texas

Defined Contributions Associate
PRICEWATERHOUSECOOPERS
formerly COOPERS & LYBRAND, L.L.P.
Dallas, Texas

Corporate Benefits Administrator
THE L&B GROUP
Dallas, Texas

Human Resources Technician
THE PB/MK TEAM, Dallas, Texas
Joint Venture Company of
Parsons Brinckerhoff and Morrison-Knudsen
Superconducting Super Collider (SSC) Project



EDUCATION, TRAINING AND DEVELOPMENT

Kaplan University, Houston, TX (Online) 2007 to 2008
Pursuing Bachelor of Science in Management
Anticipated Graduation Date of 12/2009

Cedar Valley College / Mountain View College, Dallas, TX
Associates Degree - Arts & Sciences in Business
Academic Certificate - Real Estate

CEBS Student (Inactive)
IFEBP (International Foundation for Employee Benefits Plans)


Professional Licensing and Services
*Stage Stores Management Development Program Certification
*BNC University Compliance and Underwriting Product Knowledge Certification
*Texas Life and Health Licensing
*Texas Property and Casualty Licensing
*Texas Mortgage Brokerage Licensing
*Texas and National Licensed REALTOR
*Texas Notary Public


Professional Affiliations / Community Service
*Member, Texas & National Association of Mortgage Brokers [TAMB/NAMB]
*Member, Texas & National Association of REALTORS [TAR/NAR]
*National Association of Professional Agents
*National Notary Association
*Past Member, International Society of Certified Employee Benefits, (Dallas Chapter and Student)
*Past Member, eWomenNetwork, Inc.
*Past President, Lancaster Band Booster Association, 1999-2000
*Past Board Member, Lancaster ISD PTA, 1997-1999
*Past Board Member, Keep Lancaster Beautiful, 1997-1999






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