JAY W. KAY

CIO / VP Information Technology

Startup & Turnaround / Acquisition & Integration / Regulatory / Multi-Site / Negotiation / BPI / CRM / Budgeting & Forecasting / Crisis Management / Continuous Improvement / Call & Data Centers / DR/BCP

Directed premier, state-of-the-art domestic and global IT operations, improving efficiencies and exceeding service requirements for Oracle, BEA Systems, GTE / Verizon, Dime Bancorp, Sutter Health, and Harley Davidson. Designed 24/7/365 voice and data communications infrastructures, eliminating outages to achieve 100% network and data center availability. Drove IT consolidation following mergers/acquisitions, resulting in seamless integration.

* Achieved 99.999% network availability for 29 months at Dime Bancorp saving $580M.
* Reduced Oracle s 280+ data development centers 37%, improving efficiencies, reducing annual spend 15%.
* Increased server capacity 800% while designing and implementing 7,500 sq. ft. data center at BEA Systems.
* Eliminated chronic, weekly IT/network failures at Harley-Davidson Financial Services, saving $41M.

Key Skills: Leads teams in multifaceted IT environments. Integrates industry best practices. Creates self-sustaining, highly productive teams. Strong communication skills, both verbal and written. Effective negotiator. Analytical problem-solver. Transitional leader following mergers/acquisitions. Exceptionally strong systems integration skills.

MBA and BA, Business Management, University of Oregon. Four-time recipient Harley-Davidson Gear III Award, Four-time GTE Presidential BEST Award; Malcolm Baldridge National Quality Award (GTE). Published author.

CAREER SUMMARY

Sr. Director, Worldwide Data Center Management, Oracle / BEA Systems ($2B software developer), 2006 to Present. Directed BEA Worldwide R&D Data Center Lab support. Seamlessly integrated infrastructure following $8.5B acquisition by Oracle. Managed distributed and centralized systems, quality assurance, performance monitoring and testing, and disaster recovery. Controlled $12M budget, hired and managed 50 team members.

Director, IT Operations, Harley-Davidson Financial Services ($268M division), 2002 to 2006. Responsible for IT infrastructure, business continuity, and disaster recovery. Managed $14M budget and 58 staff.

VP/IT Director, North American Mortgage Co. / Dime Bancorp ($225M financial services company), 1999 to 2002. Directed centralized technology implementation nationwide, including business continuity, security, helpdesks, and technical support. Managed $7M budget, 125 staff.

Technical Teams Manager, Sutter Health ($7M health care system), 1997 to 1998. Designed, implemented and managed a medical records project, successfully completed two months early, 45% under budget.

Sr. Network Engineering Manager, GTE/Verizon, 1985 to 1997. Led team creating the first networks allowing communication between multifunctional computer and desk top systems using little latency for the Worlds Most Reliable Network.