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Name : zslavin
Industry Type : Facilities Director - Property Manager
City & State : Rockville Centre, NY
Job Title
Relocation Preferences : Related Professions
Objective :
Resume :  

Senior Risk and Crisis Manager, and Business Continuity Disaster Recovery Planner, with unique Facilities, Operations, Risk and Crisis Management, and BCP/DR Management experience. Exceptional critical analytical and communication skills, with the ability to identify and solve complex problems. Expert in establishing and monitoring the effectiveness and applicability of an operational risk framework. Multi-location NYPD, and private sector, executive leadership successes. Ethical, forward thinking and analytical, expertise has been honed in evaluating the options, transforming ideas into realities, and executing the projects and plans that deliver results. Extensive and accomplishment-filled background in capital project governance and delivery, developing workplace standards, efficiency improvements, and operational risk management including: business operations and facilities risk assessment, and DR management; IS continuity services; security services; project and procurement management, that is supported by successes in steering change, reversing problematic relationships, and leading a business start-up including creation and implementation of business process and infrastructure design with complete BCP and DR plans/systems.

NYC Police Background
Business Continuity Planning
Business Analysis
Project Management
Risk Management
Financial Analysis
Facilities and Security
Real Estate/Construction Client Needs Assessments
Procedure Development
Process Design/Optimization
Business System Integrations
IT/IS Admin & Tech Pro
Efficiency Improvements
Business Development
Budget DevelopmentStrategic Alliance Building
Team Leadership, Morale Renewal, Training, Direction
Organizational Restructuring
Change Management
International Contract Negotiation, Development
Asian Business Experience

BCP/DR, IT and Security Consultant Part Time for various corporate clients concurrent with primary executive roles (see next page) in the NYPD (1995-2002) and Finest Capital/Realty (2002-2008).

RISK MANAGEMENT AND BUSINESS CONTINUITY CONSULTANT: Noted Accomplishments. Conducted business systems analysis identifying critical business facilities and processes, creating BCP/DR Plan including: analysis, planning; crisis management; recovery/resumption procedures and process, with documentation, including testing and validation for NY financial firm (see below: Crains NY Business Media Appearance). Additional executive leadership in a Financial Services start-up for all aspects including Operations, IT and Facilities Risk Management (see next page: Finest Capital & Realty).

CONTINUITY BUSINESS LEADER: CRAINS NEW YORK BUSINESS: Noted Accomplishments. Appeared as Lead in the February 2002 Special Report: Business Security Technology Report. Additional appearances in Security, and Bloomberg Radio: Small Business Report.

IT CONSULTANT - NETWORK ARCHITECT AND ADMINISTRATOR: Noted Accomplishment. Personally built entire financial services production environment: Originally built for the Security, IT, Web & Application Hosting Consulting Company, delivering Data Backup & Recovery/IT Services: reapplied to service the Mortgage and Real Estate Companies: Personally designed, procured, built and installed (moved from co-location to internal facility, with server configuration changes) a rack with 12 servers, including VOIP System Sever, supporting several companies with over 25 desktops on a T1 with Cable Internet Failover, backup power;. Personally built and installed all OS & Applications with configurations, including: Multiple Windows Server 2003 Application/IIS Servers; RedHat Linux/Apache Servers; VOIP Server with VOIP handsets networked with workstations; Exchange, Citrix, Calyx Point, File & Web Servers; Cisco, Sonicwall, capable for 300 + users.

Owner/Broker - Responsible for the creation and administration all aspects of (self-licensed) Registered Mortgage Broker and Real Estate Brokerage firm(s) including business continuity with backup systems and remote seats.

BUSINESS OPERATIONS LEADER AND PROCESS ANALYST: Noted Accomplishment. Personally formulated and implemented a Business Plan, including risk assessment and BCP/DR, Audits, Insurance analysis and compliance, establishing a financial services firm including 2 companies: a retail (and wholesale) Residential and Commercial Mortgage Brokerage and a retail Residential and Commercial Real Estate Brokerage including: Licensing: Developed Business Plan and Financial Pro-forma, personally meeting all submission, legal and regulatory requirements for the successful issuance of the Registered Mortgage Brokers License, performing same for my personal licensing as a Real Estate Broker entity, with full capitalization and P&L responsibility. Compliance: for regulatory and reporting/accounting (e.g. SOX & GLB); Business Process: Intake, Financial Underwriting, Processing; Marketing/Origination & Sales Process; Operations and Administration-Human Resources; Accounting; Sales and Marketing. Built-out and completely equipped 5,000 SF office including: Administration and Human Resources; Insurance; Fire/Health & Safety; Contract & Vendor Management; telecom and 300+ user IT Systems supporting 2 companies with 100+ employee/outside sales consultants, with facilities CCTV, Access Control and other Best Practices (see Consultant above).

Commanding Officer & Executive Administrator - with broad Administrative and Operational experience.

BCP/DR PLANNING, AND CHANGE MANAGEMENT: Noted Accomplishments. Personally formulated and prepared Disorder Control Plan, selected as a template for city-wide use. This plan continues serving as the NYPD Housing Bureaus Emergency Response Plan to crises and includes: ongoing business process and systems analysis; threat assessments; the hardening of facilities and proactive and reactive NYPD personnel citywide response to maintain complete response capabilities of personnel, facilities, and critical information infrastructures. Change Management Project leader of all systems for a 300+ business unit, upon NYC Housing Authority Police Department (NYCHAPD) and the NYPD merge.

CONSTRUCTION PROJECT MANAGEMENT: Noted Accomplishment. Established in-house arrest processing/ detention facility, integrating additional systems for access control, CCTV, telecom and LAN/WAN. Responsible for space planning and design with architects, systems analysis, vendor management for facility construction, systems installation and integration. Conducted 25+ personnel command staff move with no service interruption. Project resulted in satisfactory inspection by NYS Courts and Corrections Department

ANALYSIS AND COMMUNICATIONS: Noted Accomplishments in Change and Project Management. Highly effective leadership in Regulatory/Enforcement arena conducting analysis, (vulnerability) assessments, and creating and managing Business Process with Continuity Management, through several NYPD projects, and a governmental corporate merger, with private Business Startup and Consulting successes. As an articulate and persuasive leader able to communicate related concepts to a broad range of technical and non-technical staff (executives, managers, staff, clients), delivered clear and effective oral and written communications with the ability to promote the open flow of information by actively soliciting and listening to the ideas of others; effective negotiation and excellent analytical skills, exceptional procedure and report writing skills.

EXECUTIVE POLICE AND CRISIS MANAGER: As Lieutenant - performed in a variety of Commanding Officer and Multi-Borough Field and Administrative Operations positions with broad responsibilities for various NYPD Borough and PSA/Precinct Commands. As Operations Coordinator: Multi-facility and operations experience includes direct Administrative and Operational responsibility for 300+ employees via a staff of 25, managing 8 facilities in Queens, NY, including 3 CCTV units, Fleet Management of 36 vehicles with secure communications and computers, conducted investigations and prepared reports. Responsibilities included Audit, Crisis Incident Management, DR & BCP, Fire/Health & Safety, Performance Monitoring, Statistics, Q.A. & Compliance, OSHA compliance, Project/Vendor Management and Police Enforcement Operations across eight (8) Precincts. As Borough Administrator: Managed Borough Office serving 1000+ employee population across Bronx and Queens, and directly managed five (5) 24/7 CCTV Units in Bronx/Queens, also performing as an Executive Assistant to the Chief. As Lieutenant - Special Assignment assigned as Commanding Officer: Executive Manager for all field and station house activity, conducted investigations (e.g. firearms, felony narcotic, assault, homicide, warrants, etc.), effected apprehensions, prepared reports, and maintained overall responsibility for all operations and facility of Satellite Command, including all activity, investigations, and reporting across four (4) Precincts (Red Hook, Gowanus, Ft Greene, Bedford Stuyvesant).

New York City Police Department Academy
Police Officer - Undergraduate Curriculum - Police Science, Social Science, Law, PE & Firearms1982
Sergeant - 1st Level Management Training1989
Lieutenant - Executive Management Training1993
Certified Crime Prevention Specialist, NYPD Crime Prevention Division 1996
Certified Auto-Crime Specialist, Organized Crime Control Bureau 1997
John Jay College of Criminal Justice
Certified Emergency Psychological Technician1989
NYC Department of Personnel
Supervision for Productivity Improvement1990
Persuasive Oral Communication1990
State University of New York, Empire State College
Bachelors of Business Administration, continuing: 14 credits required for BBA1995
National Association of Mortgage Brokers
Certified Residential Mortgage Lender 2002
National Association of Realtors
NYS Broker License Required Education2005 & 2008
Various training as available through professional organizations,
Memberships-Interests, internet, and personal resources. Ongoing

Town of Hempstead, Nassau
Residential Electric Certification1998
Nassau County Police Department 2002
Pistol Carry Permit with NYC Endorsement
NYS Banking Department and Department of State
NYS Banking Department Registered Mortgage Broker-Owner/MLO2003
NYS Department of State Licensed Real Estate Broker-Owner2006
NYS Department of State Licensed Armed Guard2008

International Facility Management Association (IFMA)
Building Owners and Managers Association (BOMA)
American Society for Industrial Security (ASIS)
Business Continuity Planners Association (BCPA)
System Administrator, Network and Security Organization (SANS)
Honor Legion, New York City Police Department Active Member
Lieutenant's Benevolent Association (LBA), New York City Police Department: Delegate - 7 years
National Associations of: Mortgage Bankers (MBA); Mortgage Brokers (NAMB); Realtors (NAR)

CRAINS New York Business: Special Report - Business Security Vol. XVIII, No. 7, February 18-24, 2002, Businesses Report Systems Glitches from Big Blackout" August 20, 2003, "Should You Offload Messaging Management? August 28, 2002, "Dealing with Network Security Scofflaws" January 28, 2002,
Bloomberg Radio: Securing Your Business Bloomberg 1130 Small Business Report, March 19-20-21, 2002

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