MARC D,Construction Executive Online is a career management center for construction executives."> Marc Johnson


Name : Marc Johnson
Industry Type : Related Professions
City & State : Elkhorn, NE
Job Title CIO / CISO / CTO / COO / CCO
Relocation Preferences :
Objective :
Resume :  

MARC D. JOHNSON



 


LEVERAGING STRATEGIES, RELATIONSHIPS, & TECHNOLOGY TO MAXIMIZE PERFORMANCE, QUALITY, & RESULTS.


Performance-driven leader with a long history of driving complex, risk adverse enterprise scale services and technology program development from envisioning to value realization. Servant leader with a proven track record of building and guiding diverse teams toward actionable goals (HIPAA, GLBA, PCI-DSS, etc.) and results. Effective communicator with unique ability to interface with broad base of business users and stakeholders to influence at all levels solving and delivering business value and solutions in a timely and cost-effective manner.



SKILLS & PROFICIENCIES:




  • Executive Management / IT Management

  • Risk / Vulnerability / Compliance Management   

  • Business Continuity / Disaster Recovery   

  • Information Security Program   

  • Information Lifecycle Management / Risk Mitigation   

  • High Availability Architecture Strategy & Execution

  • Cloud & Utility Computing / Business Process Engineering

  • Program / Project Management

  • ERP/CRM System Management

  • Change & Resiliency Management

  • Contract Negotiation & Resource Allocation

  • Vendor & Contractor Management• Regulatory Acumen – FFIEC, PCI, HIPAA, GLBA, SOC, SOX

  • IT Financial Management / P&L Oversight

  • Data Center & Call Center Operations Management

  • Requirements Analysis & Gap Assessment

  • Cross-Functional Team Leadership

  • Strategic Thinking & Problem Solving

  • Highly Effective Communication





KEY STRENGTHS & COMPETENCIES:




Accomplished Information Technology Leader: Focused on business value and contributing to business success using technology and human creativity to achieve goals.

Risk Management: Effective in managing risk adverse and difficult situations with attention to balance and synergies of people, processes, and technology.

Vulnerability Management: Field-tested and proven leader and course setter when new direction is needed (i.e. AI / heuristics), and problem solver when turnaround is essential.

Problem Solving: Seeks and resolves challenging problems by utilizing design thinking (cloud / hybrid) and modern methods for software engineering (Agile/Scrum, DevOps, User-Centered Design) and working collaboratively with senior executive management to identify core issues, manage relationships and expectations, and devise creative solutions to issues that directly impact company revenues and customer acquisition/retention.

Builder of Diverse, Successful Teams: Combines structure and innovation with pragmatic leadership to leverage strengths, remediate weaknesses, and mitigate business risks.

Scalable / Secure Enterprise Solutions: Applies enterprise-scale technology expertise and shared services to meet production performance, delivery, user experience, and business service KPIs.

Diverse Industry Experience: Worked with US Bank, Wells Fargo, NASDAQ, Abbott Labs, JP Morgan Chase, Citibank, ING, United Airlines, Comcast, NYSE, Barclays, Shell Oil, ExxonMobil, Chevron, GE ERC, Hallmark, H&R Block, US West, Burlington Northern Santa Fe, Werner Enterprises, Kimberly Clark, etc.





KEY ACCOMPLISHMENTS



United Airlines:

•              Responsibility: Align Business and IT

•              Action: Seek the misalignment, analyze gaps, and develop alternatives to close the gaps

•              Results: >$50Million hard dollar savings where over engineered, >$200Million cost avoidance savings, & increased application coverage from 9 to 55.



CITIBank:

•              Responsibility: Align Business and IT

•              Action: Seek the misalignment, perform gap analysis, and develop solutions to close the gaps

•              Results: >$25 Million hard dollar savings where over engineered (from 27 domains to 7 (Simplification / Standardization)) & increased coverage




El Camino Hospital: 

•              Responsibility: Align Business and IT to produce infrastructure refresh, agility for the future, and business continuance

•              Action: Seek the misalignment, analyze gaps, and develop / execute the plan to close the gaps

•              Results: >$20Million hard dollar savings where over engineered, >$100Million cost avoidance savings (reputation, regulatory fines, etc.), service level attainment for all applications (vs. only 2 previously) & zero (0) unplanned downtime / service interruption

 

Professional Experience



 

WORLDVIEW SERVICE LTD - Omaha, Nebraska                                                           4/2018 – 1/2020

CIO CISO CTO CCO COO



  • Control $5M P&L to drive revenue generation initiatives, reduce operational costs, and develop new product and services by conducting trend analysis and proactively identifying actionable items to lead market trends resulting in exceeding goals.




  • Bridge business and IT by aligning Business and IT. I bridge the gap between the two by increasing efficiency and rigor while decreasing cost and complexity resulting in over $600 thousand in CapEx & OpEx savings (90% reduction within 30 days) through Software as a Service (SaaS), Platform as a Service (PaaS), and Cloud.




  • Provide forensic operational analysis to reduce costs and increase efficiency and productivity; resulting in cost savings, industry regulatory compliance, IT-related vulnerability identification & mitigation, and eliminate system, infrastructure, and data storage/security vulnerability gaps.



  • Build and foster strong relationships to position company as a primary resource for technical and operational solutions that meet or exceed current and future demands by developing and delivering strategy for innovative products and services resulting in higher and new revenues.


 


  • Provide leadership by coaching team members, ensuring continuous improvement, and demonstration of accountability and ownership through focusing on and driving critical issues to closure; raising the level of performance of other when reorganizing reporting and responsibilities. This actively eliminated disruption of productivity and degeneration of morale while navigating attestation and compliance status for Service Organization Controls (SOC






ENGAGED CONSULTING - Dallas, Texas                                                                        4/2010 – 4/2018

Co-Founder Managing Partner CIO



  • Control $5M P&L to drive revenue generation initiatives, reduce operational costs, and develop new product and services by conducting trend analysis and proactively identifying actionable items to lead market trends resulting in exceeding goals (+15% revenue & recognition in publication).




  • Bridge business and IT by aligning Business and IT. I bridge the gap between the two by increasing efficiency and rigor while decreasing cost and complexity resulting in over $50 million in CapEx & $20 million in OpEx savings in various interim executive (CIO / CTO) consulting engagements.




  • Provide forensic operational analysis to reduce costs and increase efficiency and productivity; resulting in cost savings, industry regulatory compliance, IT-related vulnerability identification & mitigation, and eliminate system, infrastructure (Cloud / Hybrid / On-premise), and data storage/security vulnerability gaps.




  • Establish communication by setting stakeholder expectations, assuring project KPIs are achieved, directing project resources, and ensuring adherence to project timelines and budgets through defined structure (standardized policies & procedures) that eliminated waste and delivered on time.




 

VERITAS TECHNOLOGIES, LLC - Dallas, Texas                                                                9/2015–5/2016

Principal Strategist-Information Availability Product Management

Served as a turnaround agent for sliding product sales, eroding profits, and increasing software reputation and value.



  • Drove revenues to $300 million (150% annual growth) without increasing staff, increasing C-Suite visibility and exceeding goals by 12%.





    • Delivered first InfoScale Appliance and first Disaster Recovery as a Service offering to the market.




    • Sourced and managed new and emerging OEM partners to enhance existing and future portfolio.






INSIGHT ENTERPRISES, INC. - Dallas, Texas                                                                   1/2013–9/2015

Chief Technologist-Data Protection, Data Center Management, & Storage

Transformed and strengthened department by streamlining processes (automating where appropriate) and enhancing knowledge transfer (sales / post-sales).



  • Realized 125% annual revenue increase to $150 million and 300% profit increase improving beyond the established goals by 20%.




  • Captured $5 million cost savings in reduced down time, $15 million cost avoidance in regulatory fines, and $2 million savings in licensing costs - business continuity, compliance (HIPAA, PCI, SOX, GLBA, SOC), information lifecycle management, server consolidation, disaster recovery, platform/vendor selection, data center moves, procurement, business impact analysis, IP telephony, and software defined storage.




  • Advised executive management (CFO, CIO, CTO) on the business impact of technology and the processes, policies, and procedures coupled with business in a variety of applications that saved money, preserved their reputation, and delivered significant return on investment to the company.




CREATIVE BREAKTHROUGHS, INC. - Dallas, Texas                                                        5/2011–1/2013

Practice Director, Data Center Management & Storage

Delivered executive management of $60 million Portfolio. Oversaw sales, technical pre-sales, post-sales, support, certification, product management, and product marketing.



  • Increased revenues 300% and margins 175% exceeding company targets by 30%.




SYMANTEC - Dallas, Texas                                                                                                    2005–4/2010

Managing Director Divisional CTO, Data Center Transformation & Availability

Drove Professional Services contribution to the company bottom line. Revived stagnant sales and sluggish profits by developing additional service products (IT/Data Center Strategy & Planning, Risk Assessment, Information Lifecycle Management Assessment, etc.) resulting in exceeding established goals by 25%.



  • Managed $200 million P&L and led 120 team members (12 direct and 108 indirect reports).




  • Saved $10 million in 4 weeks through storage space reclamation, $5 million through product licensing refinement & $25 million in brand.




  • Increased global sales 200% year-over-year climaxing at $200 million with minimal staff increments & exceeding goals by 20%.






EDUCATION & PROFESSIONAL DEVELOPMENT


  • AUTHORIZED CONSULTANT – STORAGE MANAGEMENT — VERITAS                                                        

  • AUTHORIZED CONSULTANT – DATA PROTECTION — VERITAS                                                                 

  • ACCREDITED BUSINESS CONTINUITY PROFESSIONAL — DISASTER RECOVERY JOURNAL (DRJ)      

  • CERTIFIED PROJECT MANAGER — EMC                                                                                                        

  • COMPUTER AND INFORMATION SCIENCE — NEBRASKA WESLEYAN University                            

  • COMPUTER SCIENCE — UNIVERSITY OF NEBRASKA AT OMAHA                                                           




PUBLICATIONS

 

Architecting Your Storage Security Strategy

Information: Integrity, Confidentiality, and Availability

After Katrina: Confronting the Business Continuity Challenge

A Complete Data Security Strategy

Information vs. Data

IT Evolution

Disaster Recovery, Business Continuity, & Operational Recovery: Clearing up Misconceptions

Data Center Transformation Migration / Consolidation whitepaper – author

Information Lifecycle Management Methodology – author / developer

Advisory Guide: Don’t Gamble with Your Recovery – major contributor

Transformation Framework – author / developer

 

Personal Website Link Visit Personal Website





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