Keelye Tomlinson
1713 Granger Street Lake Charles, LA 70601 337-433-9899 or 337-529-6256
markeeltomliyahoo.com
Objective:
Please accept this resume for the position of.
Skills:
Keyboard and customer service specialist, Word, Excel, PowerPoint, MS Office
Experience:
ICF International for The Road Home ProgramLake Charles, LA
Advisor2006 to Present
Assist applicants for road home grants
Explained options, did preliminary calculations, and provided updates on applicants
Referred families with personal problems to community resources.
Cooperated with other organizations in development of understanding and interest among voluntary and public agencies participating in long range plans for urban improvement.
Successfully handled a large flux of clients
Structured and maintained communicative work relationship with clients and management.
Turner Industries/Performance Contractors/Quality ConstructionLake Charles, LA
Helper/ Laborer1998 to 2006
Supervised employees, scheduled work hours, resolved conflicts, and determined salaries.
Trained and managed workers and achieved significant improvements in their productivity.
Cleaned and swept work area.
Jackson Hewitt Tax ServicesLake Charles, LA
Lead Preparer2000 to2003
Trained and managed an office of tax preparers and achieved significant improvements
in their productivity.
Supervised many employees, scheduled work hours, resolved conflicts, and determined salaries.
Resolved worker grievances and submitted unsettled grievances to production superintendent.
Dollar General Houston, TX
Night Store Manager1993 to 1996
Reviewed operational records and reports of store managers to project sales and to determine store profitability.
Supervised many employees, scheduled work hours, resolved conflicts, determined salaries.
Directed company policies, procedures and standards, such as safekeeping of company funds, property, personnel, grievance practices and adherence to policies governing acceptance and processing of customer credit card charges.
Education:
Life Christian UniversityLake Charles, LA
MA-Theology
University of HoustonHouston, TX
BA-Radio/TV
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