ESSENTIAL FUNCTIONS:
Prepares equipment for operation;
Operates all computer and auxiliary equipment, including large and small scale electronic data processing systems, based on prescribed procedures;
Observes and monitors operator or machine problems and takes/recommends corrective action;
Troubleshoots problems arising from data entry or system errors;
Organizes and schedules production work;
Reconfigures computer hardware resources upon failure of a computer's main module;
Maintains current knowledge of operating procedures and standards;
Safeguards security of equipment and data files;
Trains personnel in computer operation and procedures, including the handling of forms;
Diagnoses and corrects equipment malfunctions;
Plans, assigns, and oversees the work of lower level computer personnel;
Keeps records of hardware down time;
Maintains magnetic tape library/libraries;
Creates and modifies JCL programs to provide users with optional reporting parameters;
Acts as an interdepartmental liaison for resolving information distribution problems and report requests and for resolving conflicts among various users to ensure the most productive data work flow;
Maintains all supply levels for computer expendables;
Establishes priorities for computer service needs;
Performs after hours and weekend help desk functions;
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Required Knowledge, Skills and Abilities:

Knowledge of:
The operations of large and small scale electronic data processing systems.
Distributed processing systems and procedures.
Terminal operations.
The safeguards and security procedures for equipment and data files.
Command languages for multiple processing platform system software and related peripheral equipment.
Job control language.
Computer production control procedures.