Design & Construction Job Descriptions & Questions

What is Construction Facilities Management Director Job Description ?

Principal Responsibilities:
1. Develops and directs the enterprise-wide store facilities maintenance program, including all outsourcer and vendor relationships to support the 1100+ stores. Accountable for delivering maximum benefits with minimum cost, and achieve cost savings along with quality standards.
2. Develops, validates and approves strategic direction of facilities management and maintenance, and operating and capital budgets.
3. Develops, maintains and communicates standards for facilities maintenance that meet the needs of facilities, while managing and controlling costs. Participates in critical contract negotiations as needed.
4. Develops, tracks and reports key performance indicators, both financial and qualitative, including internal and external customer satisfaction. Analyzes and generates reports including cost per activity, usage vs. budgeted spend, tracking of occupancy costs, and
other meaningful measurements to ensure optimum performance. Initiates and monitors corrective action to meet targets.
5. Maintains awareness of industry best practices, or legislation that impacts the corporate facilities maintenance policy.
6. Directs key relationships with all vendors and outsourcers and well as JCPenney Procurement, Construction Services, Real Estate, Store Environment and Store Operations.
7. Leads 30-person organization located in field and headquarters.



Proactive facilities management leader with 15+ years progressive management experience in the corporate facilities management and maintenance industry with knowledge of distributed building operations and reengineering. Strong preference for candidates with mall and big box retail experience. Must have experience leading a 20+ person organization and managing outsourced facilities management on a national basis.

College degree or equivalent work experience, with a background in construction or building operations.

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