PAMELA PETRUSCHKE PROFESSIONAL EXPERIENCE

Versatile, innovative human resources professional with 20+ years of increasing responsibilities in human resources management for companies ranging from bio-tech/pharmaceutical, electronics, staffing industry, insurance, retail and avionics industries.. A natural leader and mentor with outstanding recruitment, process mapping, change management, HRIS, marketing, generalist, ER, compensation, training and strategic project skills. Aggressive sourcer and negotiator.

CUSTOM LOGISTICS, LLC Aiken, SC
HR Officer & Marketing Director2008 Present

As majority owner of this commercial/industrial sales and service company, I wrote the business plan, developed scaled marketing programs, manage the finances, handle payroll and human resource issues. I led the company from a loss of $1K per month to an average of $30K to $40K per month income. Even in this economic climate we continue to build our business and we have been in the black for a year.

THE BODY SHOP (LOreal subsidiary) Wake Forest, NC
Director, Americas Region Recruiting 2007 - 2008

I lead and developed recruiting strategy for the Americas Region - US, Canada and Mexico. Contracted to transition the E-Commerce, Marketing & Product departments from San Francisco to Wake Forest, NC, I accomplished filling 29 positions from Sr. VP to hourly roles in just over 90 days. Due to this accomplishment I began full time to create a staffing strategy for the Americas as well as assisting the European and Asia-Pac locations in staffing hard to fill openings.
Developing a holiday recruiting strategy for the organization, the program resulted in completion of hiring the needed 4,000+ seasonal workers including store, distribution and call center employees in a 5 week period - meeting the goal set by Corporate for the 1st time in 10 years.
Working with the VPs in the Americas region, I performed an operations review, gap analysis and found opportunities to increase bench strength going forward with the staffing plan/strategy for projected needs.
I led a process mapping team to create new field protocols to assist recruiting, retention and rewards and the implementation of an online skills assessment program to find those candidates already possessing the skills to be successful in a retail occupation successfully rolling out the assessment program, including developing/delivering training.
Relied upon to provide assistance for frequent overflow of Employee Relations, Benefits information and Training issues.

TEXTRON - (remote from Aiken, SC - contract position)2006 2007

Project manager and recruiter for several of the Textron businesses assisted management in assessing and rewriting the recruiting process for roll-out to all subsidiaries based in US & Canada. I also developed a diversity and college alumni network program to enhance the generation of additional viable candidates. I worked Union Pump, Jacobsen, E Z GO, Greenlee, Kautex, Moog and Textron Marine & Land Systems.

ZENITH INSURANCE COMPANY - Woodland Hills, CA
National Staffing Leader 2003 2005

Tasked to create staffing department and deliver recruiting services nationwide. I initiated an RFP process for an applicant tracking system and implemented system within 1st 6 months Developed/implemented/taught behavioral interviewing program - created diversity inclusion program - Researched reasons for terminations and developed strategic plans to combat - Created high potential talent identification programs; partnered nationwide with departmental SVPs to create specialized programs for recruitment and retention within their geographic areas. Personally recruited for all senior roles.

AMGEN - Thousand Oaks, CA
Chief Talent Scout (Director, Recruiting) 2000 2002

Headed the Sourcing, University Relations and Diversity Recruiting departments, developed a high-tech recruiting team of Web savvy E-cruiters training them to source and compete for the exceptional top 10% talent pool. Created/implemented forward-thinking, pro active, comprehensive recruitment strategies, systems and processes that resulted in filling over 2000 positions in 2000 and 1400+ in 2001.

Created programs for diversity and alumni recruitment and an employer of choice branding program.
Took over administration/marketing of the internal employee referral program in mid-2001. Developed new marketing program and web site. Increased percentage filled by the program and via Internet fills thereby decreasing number filled by recruitment agencies saving $950K in the 1st two quarters after initiation.
*Won the Amgen Spot Stock Award for Outstanding Performance (Sept. 2000) and an Amgen "Step Up" Award for Above and Beyond Performance (July 2001) Met or exceeded MIP goals each year

SENSORMATIC ELECTRONICS CORPORATION - Boca Raton, FL
H.R. Director - Global Employment 1997 2000

Responsible for candidate sourcing, recruiting, diversity, employee relations, retention, relocation, immigration issues and other staffing related activities worldwide. Managed remote staff in the U.S., Europe, Puerto Rico & Asia.
An expectation of the HR team at Sensormatic was that we would perform as a one stop shop for all employees.
This meant that any HR Director was expected to handle from start to finish any issue/problem an employee sought us for including employee relations, harassment investigations, benefit questions, staffing, etc. Our team was very cohesive and we all cross trained extensively to provide our employees with this level of service.
Created specialized recruiting/diversity program for hard to fill field positions and decreased time to fill by over 50%, increased retention by 57% over time and increased number of diverse new hires by 23%.
Created a unique new hire orientation process, naming it "Orientation Express" that delivered a comprehensive, informative look at the company and was designed to help retain employees. Overall turnover percentage was lowered 3.3% in the first 3 quarters after initiation, 1st year turnover declined by 35%. I duplicated this process for Europe, taking into account relevant laws and accommodating the program for cultural norms in the regions.
Designed and implemented RFP process for evaluation and choice of a new applicant tracking system, an on-site temporary help vendor, a relocation company and new ad agency.
Created an employer of choice branding campaign for domestic recruiting and researched and developed resources for European, South American and Asia Pacific recruiting.
Personally recruited and screened all management candidates up through filling CFO position through networking.
As a part of a continuous improvement project team I conducted key re-engineering projects including the Finance, Operations and Engineering department developing and implementing new initiatives and handling change management, employee relations, training and related issues relevant to the project.
*Chosen as a judge for "Quest 99", the global quality competition and selected by my peers to receive the Champion Award. Won the Sensormatic Global Quality Award for Customer Satisfaction (FY 1998) and nominated to Sensormatic "Club of Excellence" for outstanding contributions (FY 1998 and FY1999). Met or exceeded all MIP goals each year.

Prior positions:

INDEPENDENT STAFFING CONTRACTOR - Fort Lauderdale, FL1996-1997
HR Director Coulter Beckman, Ivax Pharmaceuticals and NationsBank
ALLIEDSIGNAL, Commercial Avionics Systems - Fort Lauderdale, FL
Staffing Generalist & University Relations Manager 1994 1996
*Won Crystal award for the highest contribution to University hires program.
KELLY SERVICES - Troy, MI (Corporate Location) (1987 - 1993)
Several positions ending as Regional Director in Oklahoma City, OK
*In just over 2 years, I more than quadrupled the hours and sales dollars in Midland, TX. Won National awards 2 years in a row for creative approaches to marketing.


EDUCATION
Lansdowne College of the Arts - Master of Theater Arts - Bournemouth, England, UK (Undergraduate gained at the same college - USA equivalent is an MFA)

CERTIFICATIONS
SPHR
Trainer for Civil Treatment for Employees & Managers
Trainer for Behavioral Interviewing for Managers

ADDITIONAL TRAINING
Train the Trainer provided by American Management Association
HRs Role in Mergers and Acquisitions - training provided by the McKinsey Corporation
Consulting Skills for HR Professionals - training provided by OD consultant, Randall Harris.
Current Major Issues in Employment Law - provided by Paul, Hastings, Janofsky and Walker LLP
Positive Power and Influence Skills for HR Practitioners - training provided by Williams & Co.
Several AIRS courses

SOFTWARE SKILLS
Microsoft Office Suite (expert)
PreVisor (candidate assessment program)
PeopleSoft (Peopleclick ATS system)
RecruitMax (ATS system)
Recruit Track (ATS system)
Taleo (ATS system)
WebHire (ATS system)
WetFeet (ATS system)
VURV (ATS system)
Kenexa (BrassRing expertise)

RECRUITING SKILLS
Advanced recruiting and negotiating skills especially at the VP & C level
Very proficient in finding passive candidates by:
Networking
College relationships and alumni recruiting
Boolean search
Flipping
X-Ray
Peel Back
Data mining
Use of Meta search engines