ROBERT CURTIS


Residential Construction Management Professional with 20 plus years of experience and expertise in organizational leadership, strategic planning, financial management, sales, training & development, process improvement and customer service.
PROFESSIONAL EXPERIENCE
REGIONAL DIRECTOR (QUALITY, TRAINING, SAFETY)March 2008-February 2009
DIVISION / AREA PRESIDENTMarch 2006-March 2008
PROJECT MANAGERNov 2002-March 2006
SENIOR CONSTRUCTION MANAGERJune 2000-Nov. 2002
CONSTRUCTION MANAGERJanuary 1998-June 2000
KIMBALL HILL HOMESRolling Meadows, IL
Kimball Hill Homes is the 29th largest builder/developer in the Builder Giant 400, providing product lines in entry-level and move-up homes.
Managed Chicago North and Cleveland divisions operations with full P&L responsibility including budgeting/forecasting, sales, facilities, customer service, construction, financial reporting/planning, and training/development.
Designed training programs for sales, construction and customer service which resulted in increased sales by 3%, decreased construction time by 24% and increased customer referrals by 11%.
Closed 282 homes for over $103 million in Chicago North and Cleveland Divisions in 2007.
Managed staff of 32 including sales managers, project managers, senior construction managers, quality assurance managers, construction managers, customer care managers, and division support personnel.
Designed and approved all subcontractor scopes for multifamily, single family and condominium projects.
Increased JD Powers survey scores in Chicago market every year since participation began in 2002, from twenty-first in 2002 to forth in 2007.

CONSTRUCTION MANAGERJune 1993-January 1998
SUNDANCE HOMESSchaumburg, IL
Sundance Homes was a builder of single family homes in the Chicago metropolitan area and condominiums in the Chicago urban market, acquired in 1999 by Centex Homes.
Managed construction of 125 single family homes in a residential community including scheduling, material ordering, supervision, subcontracting, customer service, and permitting.
Evaluated and approved payment for contract trades on a job by job bases negotiating follow-up work and follow-up contracts.
Test manager for new computerized customer care tracking system which impacted quality of service as well as number of customers managed per customer care manager.
Managed multiple product lines allowing for reduction of customer care managers and reducing manpower by 66%.
Developed and managed construction schedules reducing construction time by 18%.


MEDICAL NONCOMMISIOND OFFICER
Served in the Army Medical Corps 11 years full time and 12 years National Guard and Reserve.
Managed medical soldiers during conflicts and peace time in all aspects of their lives including soldier training, life skills, medical training and all soldier duties.
Led medical company in Bosnia with NATO forces which received highest Moral designation in theater.
Managed facilities and soldiers at The Academy of Health Science.
Received numerous awards and medals for leadership and meritorious service.
Taught students in Leadership, Advance Leadership, Management, Political Situational Response, Map Reading, Navigation, Emergency Medical Treatment and Soldier skills.

ADDITIONAL EXPERIENCE
President and Owner, Impact Remodeling & Decorating, Round Lake Beach, IL

EDUCATION AND TRAINING
MASTER OF ARTS IN MANAGEMENT
WEBSTER UNIVERSITYSaint Louis, MO
BACHELOR OF ARTS IN BIOLOGY AND POLITICAL SCIENCE
SOUTHERN CONNECTICUT STATE UNIVERSITYNew Haven, CT

CONTINUING EDUCATION, TRAINING & ORGANIZATIONS
Kimball Hill Homes Masters Management Training Program, 2005-2007
OSHA 30 Hour Course/10 hour course
Communications Workshop, Rolling Meadows, 2007
Coaching Workshop, Rolling Meadows, 2006
Harassment Prevention Training, Rolling Meadows, 2006
Habitat For Humanity
National Homebuilders Association
OSHA certified.

EXPERTISE
Relationship BuildingProject IntegrationBudgeting/Forecasting
Building Code ComplianceCost ReductionsOrganizational Skills
LeadershipAsset ManagementNegotiations
SafetyCustomer FocusedStrategic Planning