Professional Summary Technology professional with 26 years of combined engineering, senior management, and consulting experience. Experienced in solving information management and technology challenges in telecommunications and construction industries. End-to-end product life-cycle experiencesoftware architecture, requirements, systems engineering, software development, systems integration, testing, deployment, project management, customer support, and operations management. Highly experienced in capability maturity model integration (CMMI), object-oriented programming, information modeling, domain engineering, expert systems design, use case analysis, critical chain analysis, and other state of the art disciplines. Education NORTHWESTERN UNIVERSITY J. L. KELLOGG GRADUATE SCHOOL OF MANAGEMENT, EVANSTON, ILLINOIS Masters of Management and MBA Degrees (Executive Management Program), December 1999 RENSSELAER POLYTECHNIC INSTITUTE, TROY, NEW YORK Masters of Science in Computer Science Degree, May 1987 FLORIDA A&M UNIVERSITY, TALLAHASSEE, FLORIDA Bachelors of Science in Data Processing / Computer and Information Systems Degree, April 1983 Software Skills Object-Oriented Languages: C++, VB/VBA, Java/JavaScript, XML, Express/Express-G Multi-User Development Environments: UNIX, Makefiles, Version Control, Bug Tracking Systems Scripting Languages: Korn/Bourne Shell, AWK, SQL Applications: MicrosoftAccess, Excel, PowerPoint, Project, Visio, Word; AutoCAD Experience INDEPENDENT CONSULTANT(9/03PRESENT) PRODUCT SALES AND CONSULTING Provide technology-based solutions to improve efficiency through an integrated approach to information and process management. Utilize expert systems technology to produce a parametric model to perform project estimation and risk management. Assist clients (CMa) in reaching critical decisions during the preconstruction processfeasibility, preliminary design, value engineering, and competitive bid selection. PRODUCT RESEARCH AND DEVELOPMENT Developed an expert system to enable creation of parametric models based on construction industry standards. Models are used to produce quantity, cost, and scheduling information for construction projects. The expert system features a domain-engineered programmable platform that is compliant with the Industry Foundation Classes (IFC2x) platform specification which serve as the meta-model (schema) for Building Information Modeling (BIM). The schema utilizes information exchange methods to derive quantities from properties, formulas, and overrides of related items. GENERAL CONTRACTING Developed practical, research, and empirical knowledge of the construction industry by launching a real estate development and general construction company. Performed residential and light commercial construction. Developed and evolved a peer-network of contractors into a client-networkneeding value-added technological solutions and services to gain a competitive advantage. WESTWOOD COLLEGE, WOODRIDGE, ILLINOIS(1/09PRESENT) ADJUNCT FACULTY, CONSTRUCTION MANAGEMENT AND TECHNOLOGY CM250 Construction Estimating I. 3.5 Credit hours. CM300 Construction Estimating II. 3.5 Credit hours. CM401 Advanced Construction Software Applications. 3.5 Credit hours. ALCATEL-LUCENT, LISLE/NAPERVILLE, ILLINOIS(6/839/03) DIRECTOR, BUSINESS AND OPERATIONS MANAGEMENT Led an organization responsible for developing technological strategy and architectural direction for North America (NAR). Provided complete operational support for product management, product development, and customer technical support (11 departments, 1300 headcount). Managed product capability maturity model integration (CMMI) through first office application (FOA). DIRECTOR, SYSTEMS ENGINEERING AND DEVELOPMENT Led an organization (span of control included 18 technical managers, 200 engineers, and 10 staff members) to provided world-class telecommunication products and services. Partnered with communication service providers to deliver valuable, innovative and high quality advanced software capabilities in both circuit-switched and packet-switched (VoIP) networks. Utilized best-in-class processes, technologies, and training to offer rapid solutions to customers. Other accomplishments included introducing technology to transparently enable reuse of an existing inventory of 3000+ circuit-switched features to be redeployed as VoIP. TECHNICAL MANAGER, PORTFOLIO/PROJECT MANAGEMENT Led a group responsible for providing front-end process, resource management and commitment, portfolio, and project management support. Utilized theory of constraints and critical chain analysis techniques to successfully project manage a 2000 technical headcount project. Other responsibilities included working closely with customer teams to perform resource management and staff reallocation exercises to align with changing project priorities. Span of control included 18 project managers and 2 staff members. TECHNICAL MANAGER, SOFTWARE DEVELOPMENT & CUSTOMER TECHNICAL SUPPORT Led a group that provided architectural direction and functional ownership for Lucents SS7/Intelligent Network Platform and the migration of Business and Residence Custom Services (BRCS) to this platform. Engaged in end-to-end work from systems engineering to customer technical support. Other responsibilities included managing technical headcount budgets and providing project management and life-cycle product support. Span of control included 22 engineers and 1 staff member. CHIEF SOFTWARE ARCHITECT Champion and chief architect for the On-Switch Data Evolution project. Responsibilities included designing and implementing a fault tolerant redundant technology, and coordinating these efforts across the contributing database subsystems. This new fault tolerant technology would later revolutionize the software release deployment mechanism for Lucents switch software releases. This technology enabled real-time software and customer data live switch updates. LEAD SOFTWARE DEVELOPER, POINT-IN-CALL TRIGGER Designed, developed, and supported point-in-call trigger technology including inventing a new digit analysis translator requiring over 8 thousand non-commentary source lines (KNCSLs) in C. The digit analysis module is referenced by each originating call. Therefore, the redesign required encapsulating the digit analysis module and providing user call routines to maintain a common interface while introducing the new trigger technology. This technology provided the cornerstone for Lucents SS7/Intelligent Network and Local Number Portability platforms. Early adopter of object-oriented programming, authoring over 50 KNCSLs in C++. LEAD SYSTEMS INTEGRATOR, BUSINESS AND RESIDENCE CUSTOM SERVICES Business and residence custom services (BRCS) provided a template from which pre-constructed and customized features were built. Each modular feature (automatic callback-calling, multiway calling, display and privacy, etc.) contained a list of attributes to which values could be assigned. At the time, this was breakthrough technology that enabled the service provider to offer new functionality to its customers with a software key activation. SOFTWARE CONSTRUCTION ENGINEER Responsibilities included producing endgame deployment strategies for deliverables from over 80 subsystems and 12 million NCSLs. Built load lines and interfaced with developers to troubleshoot and resolve problems. Key contributor to converting from disjoint development unit environments to an integrated modularity environment which resulted in over 300% interval reduction in load line convergence. Led front-end planning teams. Defined feature content, determined capabilities, and estimated development effort.
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