Wayne Silverman
Objective To obtain a position that will utilize my skill sets and allow for exponential growth within a defined industry. Summary of QualificationsOver 28 years of experience at the senior management level Business Administration and Operations Management expertise Over 28 years of experience in Business Development, Strategic Planning and Marketing Have hired, trained, managed and worked with individuals from diverse backgrounds such as; Sales, Marketing, C-level management, and Customer Support Construction Management at all phases of the cycle Electrical, Mechanical, HVAC & Instrumentation Equipment & Systems Production, Program and Project Management Inventory Management & Control Warehouse Management Client Relations Management Sales Marketing Designed and implemented Customer Service, Satisfaction & Retention programs within the home building industry Plant Equipment & Systems Purchasing Systems design and management for Accounts Payable/Receivable and Pricing Credit & Collections responsibility Financial & Asset Management with full P&L Responsibilities Summary of Employment History
2007-Present President and Co-Owner William Wayne, LLC, Cape Coral, FL
2004-2007 Director of Heightened Awareness/Senior Construction Manager Lennar Homes, Fort Myers, FL
1997-2003 President and General Manager United Data Forms, Inc., Bohemia, NY
1975-1997 Executive VP of Operations & Purchasing Bregg Data Forms, Hauppauge, NY
Experience2007 Present William Wayne, LLC, Cape Coral, FL President Business manager and co-owner of luxury home improvements including but not limited to; additions, modifications, repairs and maintenance. Responsible for all of the planning stages and timelines. Developed and implemented a customer service/satisfaction program. Developed a business model and plan to meet the immediate and long range needs for growth and execution into the targeted market. Currently focusing the development of sales and product towards the creation of strategic alliances and partnerships to enable quicker market penetration. Executed a business development, marketing and sales strategy. Developed all sales and marketing collaterals. Responsible for AP/AR/GL, and P&L.
2004-2007 Lennar Corporation, Fort Myers, FL Director - Heightened Awareness & Senior Construction Manager Promoted to Senior Construction Manager in 2005. Responsible for construction quality inspections and control. Charged with overall JD Power customer satisfaction results. Oversaw employee training and compliance. Achieved exceptional increases in customer satisfaction levels. Consistently exceeded goals while receiving numerous corporate awards for outstanding customer service, vendor relations, corporate compliance and workplace safety. Promoted in early 2007 to the position of Director of Heightened Awareness with responsibilities for evaluating each of Lennars developing communities based upon the companys Best Practices Standards. Following each collection and evaluation, I communicated the results to Lennars senior management teams and general workforce. From the aforementioned data reports, I developed and implemented training programs to improve construction practices and customer service based on all data element feedback.
1997-2003 United Data Forms, Inc., Bohemia, NY President and General Manager Overall responsibility for managing and building the business. Managed all personnel including; sales, purchasing and work order production departments. Maintained materials and equipment inventories. Responsible for marketing, strategic planning and business development. Achieved annual double-digit growth rates in both sales volume and profit margin. Developed all customer-facing procedures and protocols. Wrote and implemented the business model. As an Officer and Treasurer of the company, I also managed all accounting and finance functions including AP/AR/GL, sales records, inventory records, payroll, profit/loss statements and provided all necessary reports and information for CPA review. 1975-1997 Bregg Data Forms, Inc., Hauppauge, NY
Executive VP of Operations & Purchasing Started at an entry level position in the Shipping Department and was promoted up the organization, eventually reporting directly to the President and Treasurer. Responsible for approximately $5 million in inventory levels and $12 million in annual purchasing volume of raw materials. I was also the Systems Manager for a Unix-based platform, with 24/7 operational requirements. Monitored raw material costs and evaluated cost center activities, including direct and indirect labor costs, to improve efficiencies and effectiveness. Reforecast labor and material costs as appropriate. Worked closely with outside auditors regarding the companys financials. Education - Certificates - Licenses
Education: Business Administration/Construction Management, Edison State College, Fort Myers, FL Business Administration, Suffolk Community College, Selden, NY Effective Speaking and Communications, Dale Carnegie Course, Dale Carnegie & Associates, Inc.
Certificates: Plumbing and Electrical; Gasoline and Diesel Engines; Comprehensive Refrigerator and Air Conditioning, Board of Cooperative Educational Services, Suffolk County, NY Technician TYPE UNIVERSAL, Air-Conditioning, Heating & Refrigeration Inst., Arlington, VA
Licenses: Certified Building Contractors License, State of Florida, Tallahassee, FL Insurance License for Life, Health & Annuities, State of Florida, Tallahassee, FL
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