Rafael Allende III aka "Ray"
4973 Glen Iris Avenue
Los Angeles, CA 90041
323-552-3370 http://www.brightfuse.com/rafael-allende

EMPLOYMENT HISTORY

General ManagerModern Image Business Design
Los Angeles, CA
2007 to Present
Salary $70,000

Duties/Responsibilities:
Manage and Supervise sales, marketing and advertising, customer service, including hiring and employee development
Research City Planning Department signage guidelines, requirements and violation resolution
Estimate & Bid on various projects; Administer budgets for projects and business
Sign design, layout, manufacturing, delivery and installation of final product

Supervisor/Assistant Superintendent
City of Los Angeles
Los Angeles, CA
1991 2007
Salary $72,000

Duties/Responsibilities:
Supervise staff of 150. Provide advice and assistance on enforcement and investigative matters. Investigate citizen complaints and inquiries regarding personnel. Receive and review written and oral field reports. Prepare, review and approve written and oral performance evaluations. Assign objectives and implement disciplinary action.
Analyze caseloads and assign tasks. Coordinate and implement field staff work schedules. Monitor and approve overtime requests, schedule changes and vacation requests. Forecast required staffing needs ensuring adequate field coverage.
Review field daily logs to ensure timely responses and quality service. Respond to incoming telephone calls and requests for information or services. Delegate appropriate action to be pursued.
Prepare staff reports, including statistical data, application of laws, forecasting and or prognosis.
Coordinate and implement training on new equipment and safety. Develop training and informational bulletins. Assess training needs and assign personnel to specialized training courses.
Personally Re-Wrote and Implemented the Safety & Training Manual, an update that had not been done in over 20 years
Recruitment/testing/hiring/orientation. Evaluate employee's ability to understand and perform assigned job tasks.
Extensive Human Resources experience with an emphasis on Union affiliated employees. Provide and participate in ongoing training and development, such as regulation and policy updates.
Manage budget of $10,000,000 to $70,000,000
Communicate & coordinate, orally and in writing, with other governmental agencies, city divisions and departments and local businesses such as City Council Offices, Los Angeles County, Street Use inspection-zoning dept., Fleet Services, Landfill Operators, Sheriff and Police Departments.

Resident Apartment Manager
The Eberly Company
Los Angeles, CA
2001 2005
Salary $55,000

Duties/Responsibilities:
Communicate orally and in writing with Property Management Company, Attorneys, Law Enforcement and Vendors
This position was held while simultaneously working for the City of Los Angeles
Supervise and perform property maintenance, leasing and security duties; hire and oversee subcontractors.
Rent collection, bank deposits, leasing services, vacancy advertising, rental negotiations, generate leasing contracts, prepare and distribute renewal lease notices and implement rental rate increases
Respond to incoming telephone calls and requests for information or services. Delegate or provide appropriate action to respond and solve emergency tenant and property issues. Research, prepare and maintain reports and records.
Advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.

Waterproofing Supervisor
Certified Systems
Los Angeles, CA
1989 1991
Salary $55,000

Duties/Responsibilities:
Estimate, Bid, Negotiate and Sell, install, manage and supervise the installation of various projects
Meet and Confer with Staff and Site Superintendents/Foremen
Manage budgets of each project and the Purchase and Rental of business equipment and supplies
Oversee the Hiring and Development of Employees

Construction Foreman
CAA Construction
Los Angeles, CA
1985 1989
Salary $45,000

Duties/Responsibilities:
Estimate and Bid projects. Manage budgets of each project, including purchase and rental of equipment & supplies
Meet and Confer with Sales Staff and Suppliers
Supervise the Hiring and Development of Employees


LANGUAGE, JUDGMENT ABILITY AND INTERPERSONAL SKILLS

Provide first line supervision. Advise and provide interpretation regarding the application of policies, procedures and standards to specific situations. Communicate orally and in writing with various individuals and organizational agency representatives, such as department personnel, union reps, attorneys, law enforcement personnel, educators, City staff, and volunteers.

EDUCATION

Benjamin Franklin High School
Los Angeles, CA

Certification Seminars, Microsoft, Sign Design, Personnel Mgmt, EEO/AAP, FMLA, ADA, FLSA, OSHA req.

Computer literate and advanced in Teletrac, AutoCoach, Graphic Design Programs, Novell, Adobe, Microsoft Office, MSWord, MSExcel, PowerPoint, Outlook, Wordperfect, QuatroPro programs.